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Big Bus Tours - London

110 Buckingham Palace Road, London SW1W 9SA, England
+44 20 7808 6753
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Big Bus London Hop-On Hop-Off Tour
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Hop on board an open-top bus with 360-degree views and explore all that London has to offer – by bus, by foot and by river! From historic sites and iconic architecture to bustling streets and the world famous River Thames – immerse yourself in the rich history and culture of the English capital. Explore London and enjoy the ultimate freedom to take in the city at your own pace. A choice of live guided commentary in English or personal commentary 12 languages are available.
  • Excellent46%
  • Very good29%
  • Average11%
  • Poor7%
  • Terrible7%
Travellers talk about
“live commentary” (338 reviews)
“red route” (234 reviews)
“hop on hop” (323 reviews)
110 Buckingham Palace Road, London SW1W 9SA, England
+44 20 7808 6753

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Reviews (5,698)
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1 - 10 of 5,698 reviews

Reviewed today via mobile

Staff on Big bus tour were helpful and polite. Hot and humid conditions were very difficult. No air con available. Bus tour maps were not useful as road diversions on the day was terrible. I went on automated guide and live guide tours. The locations...More

Thank Alan L
Reviewed yesterday

The buses were generally consistent and arrived on time. I caught two of the live English tours and both of these commentators were enthusiastic had a lot of knowledge about the areas we drove through. I bought a 48-hour ticket but when I had the...More

Thank MJ129954
Reviewed yesterday via mobile

We found the majority of the staff extremely polite and very helpful considering we wasn't to sure how the buses worked at first with different routes etc many drivers were very willing to tell us exactly where to go to get a certain bus or...More

Thank kj020880
Reviewed 2 days ago via mobile

These tours are great. Best way to see a new city and get your bearings. Staff are excellent and the add on Thames river cruise was superb. Fully recommended.

Thank kathymat17
Reviewed 2 days ago via mobile

If you want to see the city, but you don't have much time, this is the right way to do it. You can see all the attractions just in one day.

Thank Georgi B
Reviewed 2 days ago

The staff at London bridge were very rude. I simply asked one man when was the next red tour due, he looked me up and down then said "stupid white man" then he walked away and lay on the grass.

1  Thank dongates2000
Reviewed 3 days ago

I've done hop on/off bus tours all over the place, but this one was probably one of the worst. There were far too many stops and circle backs on the route, which meant that trying to complete one entire loop took FOREVER. We only completed...More

Thank EmBentley
shakirat0, Sales & Marketing Executive at Big Bus Tours - London, responded to this reviewResponded 2 days ago

Hello, I am very sorry to hear that you did not enjoy your time with us. We try our best to give our customers a panoramic experience, which is why our routes may seem a little circuitous. Unfortunately London is extremely busy at the moment...More

Reviewed 3 days ago via mobile

Although this is a great way to see London and I took this particular bus as the sales agent at Victoria Station was friendly and helpful. The commentary was through headsets and not the most informative tour, I listened to music most of the tour....More

Thank lornr2017
shakirat0, Sales & Marketing Executive at Big Bus Tours - London, responded to this reviewResponded 2 days ago

Hi, I am sorry to hear that you did not enjoy your trip with us as much as you hoped you would. We do have a live commentary on our RED tour! We do apologise for the sudden bus change. Best, Shakirat

Reviewed 3 days ago

We thought this would be a fun way to get around and learn about London along the way. It was not a fun way to get around at all. It ended up to be so frustrating that we finally got off and decided to walk....More

Thank travelear
shakirat0, Sales & Marketing Executive at Big Bus Tours - London, responded to this reviewResponded 2 days ago

Hi, I am very sorry to hear that you did not enjoy your time with us. Unfortunately London is extremely busy at the moment which would account for the slow buses and slow moving traffic. We do try our best to take the fastest routes...More

Reviewed 4 days ago

We had taken the Big bus tour about 20 years ago. I think traffic has gotten so bad in the ensuing years that the Big bus tour felt like an extra long bus ride. We started on the red tour with the live guide but...More

1  Thank Carol C
shakirat0, Sales & Marketing Executive at Big Bus Tours - London, responded to this reviewResponded 3 days ago

Hi, Thank you for the taking the time to review us. As you have noted, traffic in London can be a bit of a nightmare, but to bypass this we try and take routes that showcase all the best and beautiful bits of London without...More

Home to the vast majority of embassies and diplomatic
residences in London, sophisticated and upscale
Belgravia also boasts a wealth of luxury hotels, fine
dining restaurants, and some of the city’s most stroll
worthy lanes. While the prices here are high, taking a
leisurely stroll through the streets of picturesque
and elegant white stucco houses is free. Hyde Park and
the Buckingham Palace Gardens are only a stone's throw
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Questions & AnswersAsk a question
hi can i purchase a hop on hop off ticket when i get to london ? and where do i get it from? x
23 May 2017|
Answer Show all 10 answers
Response from kim672 | Reviewed this property |
You can purchase it online, it's cheaper and saves time. Otherwise you can buy it at the bus stop.
can i buy the 24 hour hop on hop off in london and where can i purchase it from ? x
23 May 2017|
Answer Show all 4 answers
Response from shakirat0 | Property representative |
Hi! You can buy a Classic ticket (24 hours) from your hotel concierge, our website, at bus stops from our on-street staff and at certain attractions (such as the London Eye). I hope this helps! Shakirat
Hi, is the Harry Potter tour included in the 48hr premium ticket, what times do they run & where doespecially it start from?
18 May 2017|
Answer Show all 6 answers
Response from Hazel-bigbuslondon | Property representative |
Hello, We did operate a Harry Potter walking tour but not a tour to the studios which is operated by another company. From 15 May we changed our including walking option which is now a more general walking tour based... More