We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Harvey Nichols

#327 of 1,530 things to do in London
Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 109-125 Knightsbridge | Knightsbridge, London SW1X 7RJ, England
Phone Number:
+44 20 7235 5000
11:30 - 18:00
Closed now
See all hours
Sun 11:30 - 18:00
Mon - Sat 10:00 - 20:00

Harvey Nichols flagship department store in Knightsbridge is located in one...

Harvey Nichols flagship department store in Knightsbridge is located in one of London’s most fashionable and exclusive shopping districts. With a total of eight floors, the store houses hundreds of exclusive brands across menswear, womenswear, beauty, food and wine, including designers such as Alexander McQueen, Valentino and Versace.

The Knightsbridge store also boasts a number of services such as the Style Concierge, where a team of fashion experts are on-hand to guide customers through the collections and seasonal trends. Alternatively, if customers are looking to take a break from shopping, the department store also has a spa and salon where they can indulge in an assortment of beauty treatments such as manicures, pedicures, blow-dries and tanning.

After a day of luxury shopping, customers can take a trip up to the Fifth Floor Cafe to enjoy an array of modern European dishes, exquisite bottles of wine and delicious cocktails whilst overlooking the rooftops of Knightsbridge on our beautiful terrace.

The Harvey Nichols flagship store is the perfect place to enjoy a luxury retail shopping experience in London, or simply stop for a spot of afternoon tea, a light lunch or a few drinks after work.

read more
Book In Advance
More Info
and up
Independent Shopping Tour of London with Private Driver
Why book on Viator?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›

TripAdvisor Reviewer Highlights

Read all 268 reviews
Visitor rating
  • 87
  • 64
    Very good
  • 37
  • 14
  • 20
good customer service

Decent customer service, better than some others! Shopping experience is good and reps happy to help pick out things especially if its a gift and you have no idea what's trending!

4 of 5 bubblesReviewed 5 weeks ago
London, United Kingdom
Add Photo Write a Review

268 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 222: English reviews
London, United Kingdom
Level Contributor
114 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

I fell in love with Harvey Nichols Food Hall well when I moved into Central London in 1994. It's been an institution for me for regular groceries but most importantly it became my Christmas Eve Tradition. Inviting friends to share a glass of champagne at the bar having made my food selections ready for collection when I eventually stumbled out... More 

Thank AtLondonersLondon
Sunderland, United Kingdom
Level Contributor
83 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Forget Harrods - this place is so much better and super friendly. Loads of things to see but visit the 5th floor for food and drink to die for . Super vibe up there.

Thank HeatherfDressage
London, United Kingdom
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 5 weeks ago

Decent customer service, better than some others! Shopping experience is good and reps happy to help pick out things especially if its a gift and you have no idea what's trending!

Thank CoolioHoolio123
Level Contributor
467 reviews
170 attraction reviews
common_n_attraction_reviews_1bd8 167 helpful votes
4 of 5 bubbles Reviewed 7 December 2016

The shopping is good and expensive here. I normally only frequent HN during sale season. But, I met a friend for a drink here the other night and really love the ambiance here. Fancy yet not too pretentious. Good selection of bubbles.

Thank intlwanderlust
St. Annes-on-Sea, United Kingdom
Level Contributor
87 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 1 December 2016 via mobile

Literally was a flying visit as nipped in between meetings needed to spend more time in there than I did really but was most impressed with the fifth floor - purchased some lovely mince pies and mulled wine as gifts and hope to return to London again soon to complete my list - customer service very friendly and helpful, highly... More 

Thank zoeliana
Edinburgh, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 November 2016

Was just in London for a couple of days and popped into Harvey Nics on the off-chance I could get my nails done. I got an appointment from the reception area, with just enough time for a quick cup of coffee, before being taken to the manicure area (Nails Inc) of the Beauty Lounge. Was offered a glass of champagne/water... More 

1 Thank Susan G
Level Contributor
62 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
1 of 5 bubbles Reviewed 7 November 2016

I booked for a breakfast at the flag ship store of HN for a reunion breakfast after an amazing experience at the last HN we visited in Edinburgh and was completely let down by the food and the actual restaurant. I had reserved a table and we were shown to our table by a very nice waitress. But the overall... More 

Thank masonblance
Helen S, CUSTOMER SERVICE EXPERIENCE ADMINISTRATOR at Harvey Nichols, responded to this review

Thank you for taking the time to let us know about your recent experience in our Restaurant within our Knightsbridge store. Please rest assured we take your feedback very seriously and will pass your comments on to our Knightsbridge management team. If you would like to discuss further please contact us on customer.experience@harveynichols.com or call us on 0207 201 8088.... More 

Los Angeles, California
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 28 October 2016

I've been to several overseas Harvey Nichols but never really had the time to drop-by to the original. I must admit that I'm a little disappointed in how it looks compared to the other ones (Dublin, Dubai, and the two in Hong Kong). The selection is nonetheless great but not exceptional (hint: bad idea to go there after you've visited... More 

1 Thank kc0lettek
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 25 October 2016

If you have ever seen the film Pretty Woman when Julia Roberts goes shopping in Rodeo Drive you will know what I mean .... I got that "we have nothing to suit you madam" experience. I was looking for the range of clothing for the fuller figure, such as the range in Harrods which stock Marina Rinaldi, Basler and Eileen... More 

1 Thank Allyson M
Helen S, CUSTOMER SERVICE EXPERIENCE ADMINISTRATOR at Harvey Nichols, responded to this review

Thank you for taking the time to let us know about your recent experience within our Knightsbridge store. We are sorry to hear that your experience was not a positive one. Please rest assured that we will pass your feedback onto the Management team in our Knightsbridge store. We would love the opportunity to address your concerns, therefore if you... More 

Chester-le-Street, United Kingdom
Level Contributor
73 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 24 October 2016

Called in for a coffee and chill out from shopping,great service and lovely coffee's.If i had more time i would have sampled the food,from what i saw it looked lovely,maybe next time.................

1 Thank pfc302

Travellers who viewed Harvey Nichols also viewed

London, England

Been to Harvey Nichols? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Harvey Nichols and other visitors
1 question
Ask a question
Questions? Get answers from Harvey Nichols staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Belgravia

Neighbourhood Profile
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Explore this neighbourhood