We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

East River Spa

Closed Now: 06:00 - 22:00
Open today: 06:00 - 22:00
Review Highlights
Nice Urban Retreat

I came here with a friend who I'd given the Urban Retreat as a birthday present and we enjoyed it... read more

Reviewed 25 October 2018
666emmit
,
London, United Kingdom
Spa review

I highly recommend visiting the Spa here for the best in relaxation and great service. We were... read more

Reviewed 2 July 2018
Flash G
via mobile
Read all 84 reviews
31
All photos (31)
Full view
Traveller Overview
  • Excellent50%
  • Very good19%
  • Average11%
  • Poor13%
  • Terrible7%
Travellers talk about
About
RESULTS, LUXURY, YOU Enter the urban hideaway of East River Spa and put yourself entirely in our care. We offer the ultimate in spa experiences - you'll feel indulged and energised, but you'll also gain lasting results. We are delighted to announce...more
Closed Now
Hours Today: 06:00 - 22:00
See all hours
Suggested duration: 2-3 hours
Contact
5 Fairmont Avenue | Radisson Blu Edwardian New Providence Wharf Hotel, London E14 9PQ, England
Website
+44 20 8820 8123
Call
Improve This Listing
Top Selling Tours & Activities in and around London
from US$101.80
More Info
from US$32.14
More Info
from US$41.20
More Info
from US$25.80
More Info
Reviews (84)
Filter reviews
82 results
Traveller rating
40
15
10
11
6
Traveller type
Time of year
LanguageEnglish
40
15
10
11
6
Show reviews that mention
All reviews facial treatment swedish massage full body massage body polish birthday treat my mum therapist voucher arena
FilterEnglish
Updating list...
1 - 10 of 82 reviews
Reviewed 25 October 2018

I came here with a friend who I'd given the Urban Retreat as a birthday present and we enjoyed it. The place is quite small but wasn't too busy on a Sunday afternoon which was nice. My friend and I are from Finland so the...More

Date of experience: October 2018
Thank 666emmit
Reviewed 2 July 2018 via mobile

I highly recommend visiting the Spa here for the best in relaxation and great service. We were treated by Orietta to the most relaxing time i've experienced in a long time. The relaxation room with stone heated chaise lounges, freah fruit and infused teas was...More

Date of experience: July 2018
1  Thank Flash G
gina i, Manager at East River Spa, responded to this reviewResponded 13 July 2018

Dear Flash G, Thank you for your lovely feedback, having amazing staff makes our spa all the more enjoyable to every client, it's always a pleasure to make a special moment count, here at East River Spa. We strive to ensure you leave feeling pampered....More

Reviewed 14 June 2018 via mobile

My sister and I enjoyed a fantastic facial and Swedish back massage from the lovely April. She was very skilled at her job and made us feel so comfortable and special. A real gem! Will definitely come back very soon. We feel a million dollars...thank...More

Date of experience: June 2018
Thank Vicky M
gina i, Manager at East River Spa, responded to this reviewResponded 17 June 2018

Dear Vicky & Priscilla, Thank you for your lovely feedback, it's always a pleasure to make a special moment count, here at East River Spa. We strive to ensure you leave feeling pampered. We really hope we can see you both again very soon. Thank...More

Reviewed 9 June 2018 via mobile

Just finished my spa experience and must say I was thoroughly impressed with the facilities. I had a back massage and a facial performed by the lovely Daria! I can honestly say it was possibly the best massage I have ever had! Aswell as that...More

Date of experience: June 2018
Thank Serenwolf
gina i, Manager at East River Spa, responded to this reviewResponded 17 June 2018

Dear Serenwolf, Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep...More

Reviewed 25 May 2018 via mobile

Had a wondeful time all the team was really friendly and inviting. I had a wonderful facial by Orietta,feel so fresh and new. Thank you! And keep up the good work 😁

Date of experience: May 2018
1  Thank Lyndsey B
gina i, Manager at East River Spa, responded to this reviewResponded 17 June 2018

Hi Lyndsey B, We are incredibly grateful that you took the time out to leave us this review. Our Spa values put customer satisfaction as top priority and we are committed to our customers. We look forward to serving you again. Kind regards, Gina

Reviewed 4 May 2018 via mobile

Got the Package voucher as a birthday treat. Man’s facial, lunch at the restaurant and usage of the facilities as sauna, gym and relaxing room ( shame no swimming pool though). Overall it’s been a very pleasant afternoon. Staff is very professional. Susan did 30...More

Date of experience: May 2018
1  Thank pawelknap
Reviewed 4 January 2018 via mobile

everything was amazing the staff, the setting and the atmosphere. the staff went above and beyond to ensure everything was perfect. a special mention to Gina who ensure it was an afternoon never to be forgotten.More

Date of experience: January 2018
Thank Leigh N
gina i, Manager at East River Spa, responded to this reviewResponded 6 January 2018

Dear Leigh, Thank you for your lovely feedback, its always a pleasure to make a special moment count,here at east river spa we strive to ensure you leave feeling pampered, we hope you enjoyed the rest of the celebration and really hope we can see...More

Reviewed 1 December 2017 via mobile

I was gifted a full exfolitation, body wrap and full body massage. Telma, my therapist was incredible! It was blissful and thoroughly well done. I relaxed on the heated stone beds afterwards and spent some time in the steam room. I am well and truly...More

Date of experience: December 2017
Thank Ryan N
gina i, Manager at East River Spa, responded to this reviewResponded 2 December 2017

Hi ryan, Thank you for your lovely comments, we are delighted that you enjoyed your experience with us and recognised one of many our talented therapists. We hope you we will see you again for another memorable experience in the near future. Thank You again,...More

Reviewed 22 October 2017 via mobile

My husband and I went to this hotel for a spa experience and massage to celebrate our wedding anniversary. The whole experience was very odd and unlike anything we had experienced before. The receptionist was professional, polite and friendly. My husband’s bathrobe was too short...More

1  Thank NannyEve
gina i, Manager at East River Spa, responded to this reviewResponded 2 December 2017

Hi nanny, Thank you for your feedback regarding your experience , first of all we are very pleased that you enjoyed the treatments , we take great pride in caring for our clients in every possible way. Which brings us to also apologise for the...More

Reviewed 15 October 2017 via mobile

The staff were so polite and welcoming. The spa is modern and airy.. facilities clean and spacious. Sauna and stem room very spacious with 3 different types of showers.. changing rooms clean, spacious with huge showers, towel , robes and slippers provided . Lockers secure....More

Date of experience: October 2017
Thank DanaMarie73
gina i, Manager at East River Spa, responded to this reviewResponded 20 October 2017

Thank you Dana for you lovely feedback, it was a pleasure to have you with us last week, the therapist you had was Orietta, if you ever wish to have her again. We strive to ensure all guests have the most tranquil experience they can,...More

View more reviews
Nearby
Nearby HotelsSee all 1,084 nearby hotels
Radisson Blu Edwardian New Providence Wharf Hotel
4,258 reviews
.01 miles away
Ibis London Docklands Canary Wharf
945 reviews
.12 miles away
InterContinental London - The O2
3,711 reviews
.29 miles away
Fraser Place Canary Wharf
518 reviews
.31 miles away
Nearby RestaurantsSee all 25,563 nearby restaurants
Peninsula Restaurant
320 reviews
.30 miles away
Scoff & Banter Canary Wharf
379 reviews
.02 miles away
iL Bianco
250 reviews
.08 miles away
The Gun
963 reviews
.35 miles away
Nearby AttractionsSee all 6,432 nearby attractions
Up at The O2
5,275 reviews
.41 miles away
Crossrail Place Roof Garden
150 reviews
.44 miles away
STAR WARS Identities at The O2
292 reviews
.43 miles away
The O2
4,399 reviews
.42 miles away
Questions & Answers
Ask a question
holsssssss
5 April 2016|
AnswerShow all 2 answers
Response from PippaRebecca | Reviewed this property |
When I visited in March they provide bath robes and towels. I would suggest a swim suit too, especially for the sauna and shower room. Hope that helps!
2
Votes
Dani2912
3 February 2015|
Answer
Response from Gavin S |
Hi there , we have a gym , a relaxation room , treatment rooms , but we do not have a pool or jacuzzi If you email the hotel I will send you a link with a virtual tour so you can see the spa fully Gavin Gavin
0
Votes