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Chuan Body + Soul

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2 Cavendish Place, London NW2 4DQ, England
+44 20 7973 7550
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Review Highlights
Not worth the money

I came here 2 or 3 years ago and I enjoyed it because there was a nice big sauna and beautiful... read more

Reviewed 3 weeks ago
Nischa U
Disappointing spa experience (and a little bit of mommy-shaming)

The spa’s website is like an antique – good luck making a booking there – I couldn’t get the... read more

Reviewed 10 March 2018
AfricanHeather
,
London
Read all 65 reviews
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With an aim to provide a journey encompassing total wellness, Chuan Body + Soul focuses on treatments that nurture, balance and restore. The exclusive treatment facilities include steam rooms, saunas and a 16-metre swimming pool which alongside The Langham’s exceptional service, makes Chuan Body + Soul the perfect place to rediscover your source. Chuan Body + Soul is a hidden gem, tucked away from the hustle and bustle of city life in the heart of London, with a philosophy steeped in the values of Traditional Chinese Medicine.
  • Excellent47%
  • Very good12%
  • Average20%
  • Poor15%
  • Terrible6%
Travellers talk about
“langham hotel” (6 reviews)
“afternoon tea” (3 reviews)
“therapist” (26 reviews)
Closed Now
Hours
Hours Today: 09:00 - 20:00
LOCATION
2 Cavendish Place, London NW2 4DQ, England
Marylebone
CONTACT
Website
+44 20 7973 7550
Write a ReviewReviews (65)
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"langham hotel"
in 6 reviews
"afternoon tea"
in 3 reviews
"therapist"
in 26 reviews
"facial"
in 12 reviews
"emotions"
in 2 reviews
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1 - 10 of 62 reviews

Reviewed 3 weeks ago

I came here 2 or 3 years ago and I enjoyed it because there was a nice big sauna and beautiful jacuzzi - even though it was not very big or had a lot of facilities it was nice looking. I recently booked 2 massages...More

1  Thank Nischa U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018

The spa’s website is like an antique – good luck making a booking there – I couldn’t get the recaptcha to render on Safari or Chrome so couldn’t submit the form. When I did eventually manage to book via email for two massages for myself...More

Thank AfricanHeather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2017 via mobile

The earlier Spa was huge and with Jacuzzis and a spacious look- post renovation this summer- its been boxed into various small rooms!! The Jacuzzis are gone! Seems very claustrophobic!!

1  Thank surens340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 6 January 2017

My friend & I booked the afternoon tea pamper session. So this meant a choice of massage/facial with full use of facilities and then afternoon tea in the langham hotel afterwards The changing rooms have plenty of towels & robes to help yourself and great...More

Thank 1969tina71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2016

Booked Tea therapy, which included one and half hour massage and facial plus full use of spa facilities ( pool, sauna, spa, steam, showers etc) and tea in the palm court in the Langham. Great service, relaxing as not busy like champneys spas. Therapists were...More

Thank jedi0072016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2016 via mobile

Went there with a friend yesterday as a treat to myself. Very disappointed of their facilities and treatments. Apart from reception area, the facilities are tired and need some uplifting job desperately, also the spa needs pay more attention to details. Little things like toilet...More

Thank Kkzzqqbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langham08, Manager at Chuan Body + Soul, responded to this reviewResponded 3 October 2016

Dear Kkzzqqbb, Thank you for taking the time to write a review. Please accept my sincerest apologies that you were disappointed with your visit to Chuan Spa. Amenities such as dental kits are available upon request and I am sorry this was not explained to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2016

Langham London is a beautiful hotel at the Langham Place London. The hotel team offers the best services in the industry. When we checked in, we asked the staff how to get to the spa from our room. She said it would be better for...More

Thank Ekintst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
langham08, Manager at Chuan Body + Soul, responded to this reviewResponded 13 September 2016

Dear Ekintst, Many thanks for taking the time to write a review. Please be assured we are investigating the points raised as it is very concerning that you didn't experience the high levels of service we expect provide. I would very much like to discuss...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2016

I was treated to a facial at this Spa for my birthday and I thoroughly enjoyed it. The staff were very attentive and gave good advice without the hard sell. I actually purchased some products and I am very pleased with them. As I did...More

Thank Brenda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2016 via mobile

Had the hour massage and 30 minute facial. Yakima, at least I think that is her name...if not, it is close, was excellent. The waiting area of the spa is a bit dated but they will soon be renovating and it is still very comfortable...More

Thank trueworldtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2016 via mobile

I came here for my birthday with my mum last week and we had a lovely afternoon relaxing and being pampered. I booked in for the blossoming beauty treatment package (back massage and facial) and they managed to squeeze my mum in for a pedicure-she...More

1  Thank Kim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Marylebone
Marylebone offers what so many London neighbourhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
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