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Best Tours

London, United Kingdom
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About Best Tours
Great British Tours offer a great range London walking tours of and private chauffeur driven tours of London and the UK.
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1,729Reviews6Q&A
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AandE_G wrote a review Nov 2020
Marion, Illinois569 contributions169 helpful votes
We booked the Harry Potter Walking Tour hoping to get a good overview of London and see some of the more famous locations from the movies. Our experience was very weird though, and I wouldn't recommend this tour. It was supposed to be a small group tour, but a large class of middle school students from Spain showed up at the meet point. For some reason they thought I was the tour guide, because the real guide was late. When he showed up he was mad because there were too many people on the tour and a bunch of them were kids. He was sarcastic the entire time, and I'm not even sure if he liked Harry Potter. We ended up walking around looking at oddly specific location shots from the movies - many of which I couldn't even remember. The tour ended at King's Cross station for a photo op at Platform 9 3/4. The line was extremely long. Overall this was a bad tour.
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Date of experience: December 2019
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laura wrote a review Sep 2020
1 contribution
Should have checked the reviews before booking... This experience could be improved by the tour guide showing up, seeing as that didn't happen the only way to improve it now is for the following company: ferry@besttours.com To return the £20 x 2 we paid to sit on a wall next to the TXTS booth for 40 mins (we arrived at 11.50 so as to be sure not to miss the tour, or be late with coffee cups) We ended up in the National Gallery, which was free, well sanitized and had a decent one-way system, so I'd recommend that instead. Please find attached a picture from the Gallery which we have entitled 'Snape on his hols' I await a response from; ferry@besttours.com regarding the return of our £40
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Date of experience: September 2020
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DayTrip417188 wrote a review Aug 2020
2 contributions
An absolute joke. My family and I showed up in London at the meeting place in 90 degree heat and waited for our tour guide. They never showed up and never contacted us. We waiting for almost an hour. Of course there’s no phone number on the website and the phone number from Apple Maps is disconnected. They even had the nerve to text us asking how our tour guide was. This is a scam and we paid $210 for the family to take this tour. We will be taking action against them.
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Date of experience: August 2020
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Ida L wrote a review Jan 2020
Bodo, Norway1 contribution2 helpful votes
We never found the group at the meeting place, and when we called the number listed on the site no one answered. We waited around for an hour, and never saw or heard anything or anyone on the meeting place. We really want our money back, but still haven't gotten a response on our message to the tour provider.
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2 Helpful votes
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Roberto V wrote a review Jan 2020
Torreon, Mexico3 contributions2 helpful votes
We should get our money back One a half hour walking without sense paying the Underground and heading to the Australia Embassy which was closed of course on Saturday Our guide Ana María was not even dressed like a Harry Potter guide and was not able to race of our group of 18 persons of which eight was our family Please prepare the guides better and check quality of attitude and knowledge
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1 Helpful vote
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