We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Belmond British Pullman

4 Battle Bridge Lane | Shackleton House, London SE1 2HP, England
+44 845 077 2222
Website
Save
Review Highlights
What an experience!

We went on the Belmond Pullman on New Year's Eve and it didn't disappoint. It was like stepping... read more

Reviewed yesterday
Jolly1983
,
Bedford, United Kingdom
via mobile
A real mix of customer service!

We did a trip to Canterbury, where we would be dropped off for a few hours before being picked up... read more

Reviewed 3 days ago
SteveBishop.
,
Tonbridge, England
Read all 450 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
More
From the moment you leave London on the Belmond British Pullman you are whisked away into a world of pure indulgence. Champagne flows and gourmet cuisine is served as you take in the beauty of the British countryside.With destinations as such Glorious Goodwood, Cowes Regatta, Chatsworth House and experiences including Valentine's Day and The Dinner in association with Laurent Perrier the Belmond British Pullman really does offer you a journey of true elegance.
  • Excellent83%
  • Very good8%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
LOCATION
4 Battle Bridge Lane | Shackleton House, London SE1 2HP, England
Southwark
CONTACT
Website
+44 845 077 2222

Similar Things to Do in London

Write a Review
Reviews (450)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 450 reviews

Reviewed yesterday via mobile

We went on the Belmond Pullman on New Year's Eve and it didn't disappoint. It was like stepping back in time. We were seated in one of Winston Churchills funeral carriages. The food and service was out of this world and the whole experience was...More

Thank Jolly1983
Reviewed 3 days ago

We did a trip to Canterbury, where we would be dropped off for a few hours before being picked up by coach, taken to Folkestone, then rejoin the train back to London. The train is a gem and the service by the waiting staff was...More

Thank SteveBishop.
Reviewed 4 days ago

My experience with the Belmond Pullman is one of fantastic service,politeness and being treated like royalty by the staff.This is real 1920's service with excellent waiters.This was the twelfth tour we have under taken and never been disappointed from start to finish.Just love it.

Thank oysterman2010
Reviewed 5 days ago via mobile

The best day out I've ever had. Was bought as a special gift. From booking in to getting back was brilliant . The carriages are beautiful and the seats are armchairs . We had a two seater table. Brunch was served..Bellini regularly topped up. Some...More

Thank Dorsetsue2
Reviewed 6 days ago

Bought as a birthday present by my son and daughter. Immaculate old Pullman coaches, spotless and welcoming staff. Brunch and afternoon tea on board and a couple of hours in historic Canterbury. Then bus to Folkestone to meet up with the train again. The journeys...More

Thank F1523XKdavidc
Reviewed 1 week ago

This is the fourth trip I have booked on the Orient Express and has been a disaster from the moment I booked it. I booked this trip as a surprise for my mums 70th birthday so was hoping it would be a memorable experience. Firstly...More

1  Thank Tara M
GaryEFranklin, Manager at Belmond British Pullman, responded to this reviewResponded 6 days ago

Dear Tara M Thank you for your review and we are very sorry you missed the train to York. You have highlighted a couple of points which we would like to address. 1) The out of hours telephone number. This should have usually goes through...More

Reviewed 3 weeks ago via mobile

Went on the day murder mystery to celebrate our wedding anniversary. On arrival some guests were dressed in 1920s finery which was lovely to see. The train as you can imagine was beautiful and great care was given to detail. Waiters were efficient and polite...More

Thank Bwdabach
GaryEFranklin, Manager at Belmond British Pullman, responded to this reviewResponded 3 weeks ago

Dear Bwdabach Congratulations on your wedding anniversary. Thank you for taking the time to post a review. We are very pleased that you had a lovely day out and enjoyed the mystery which is meant to be good fun. I have taken note of your...More

Reviewed 3 weeks ago

We booked this Settle - Carlisle trip in August last year and had been counting the days! A wonderful, though long day in luxurious surroundings with stunning scenery (completely lost on the party of four across from us who droned on and on for hours...More

Thank louthrambler
Reviewed 3 weeks ago

These 'trips' are truly extraordinary. The level of detail and service is out of this world. A Ruby Anniversary gift from my daughter and son-in-law, we and our two girls (ladies) went on the 'Gardens of Kent' trip with a 5 course lunch with all...More

1  Thank Bill S
GaryEFranklin, Manager at Belmond British Pullman, responded to this reviewResponded 3 weeks ago

Dear Bill S Congratulations on your Ruby Anniversary. Thank you very much for your lovely review and we are delighted you had a memorable day out. The team on board will enjoy reading the review and they will be pleased you enjoyed all aspects of...More

Reviewed 14 May 2017

For the money i did expect it to be more memorable. The carriages are lovely as is the seating and level of service provided. The food was rather ordinary, my lamb was rather fatty, portions were small,1 small potato, 2 spears of broccoli and only...More

3  Thank NickfamilyKent
GaryEFranklin, Manager at Belmond British Pullman, responded to this reviewResponded 3 weeks ago

NickfamilyKent Thank you very much for your comments. We do take all of our guests comments very seriously so I am sorry to read that there were aspects of the day that took the shine off the day. I have noted your thoughts regarding the...More

Nearby
Southwark
Even before the arrival of the instantly iconic Shard,
the riverside scene in Southwark had moved well beyond
any up-and-coming phase of development. For quite some
time, locals and out-of-towners alike have loved
browsing the boutiques of Bermondsey High Street,
foraging through the bounteous stalls at centuries old
foodie haven Borough Market, and flocking to the banks
of the Thames to enjoy some of Britain's biggest
...More
Nearby Restaurants
Cafe Rouge - Hays Galleria
378 reviews
.00 miles away
Cote Brasserie - London Bridge- Hays Galleria
1,301 reviews
.04 miles away
Vivat Bacchus (London Bridge)
275 reviews
.08 miles away
Chilango, London Bridge
71 reviews
.10 miles away
Nearby Attractions
The View from The Shard
12,415 reviews
.17 miles away
HMS Belfast
2,755 reviews
.08 miles away
City Hall
200 reviews
.15 miles away
Hay's Galleria
178 reviews
.02 miles away
Questions & AnswersAsk a question
Keith D
Where can you board the Belmond British Pullman?
21 June 2017|
Answer Show all 5 answers
Response from Dorsetsue2 | Reviewed this property |
London Victoria is the main place but check their website...not sure if they actually depart from other cities. Good range of day trips available from London though.
0
Votes
Sheehan2015
4 of us to going on the Belmond British Pullman to Bath this year. Could anyone advise re. gratuities for staff. Would very much appreciate guidance. Thank you.
8 March 2017|
Answer Show all 5 answers
Response from HJD923 | Reviewed this property |
We gave a gratuity as service was second to none. It is up to individual people
2
Votes
onlyme2017
Looking forward to travelling Venice to London via Paris with my wife in April. Is it generally acceptable to embark whilst dressed casually. Or is it 'suit and tie' start to finish?
25 February 2017|
Answer Show all 3 answers
Response from Ade_travels5 | Reviewed this property |
We observed the smart dress code in December but did not opt for the fully formal suit and tie attire and we found this to be reasonable. It is very much down to personal preference would be my advice
1
Vote