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I loved it very much....o there a lot for breakfast, only have to cross from my side of the heath till the other side...
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Date of experience: August 2020
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Get out before 5 or you will be locked inside. Then you will have to walk for one whole hour to get to civilisation. Also wear combat boots for all the mud. The people in charge should get brains to run the place
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Date of experience: October 2020
1 Helpful vote
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Although its free to visit, now one has to book online due to Covid. Parking on Hampstead Lane was difficult, but with a small car, we squeezed in quite close to the Main Entrance. its free to park here. The Interiors are nice, much of the original stuff went back to Lord Mansfields home in Scotland. Kenwood was later bought by the Guinness family to house their art collection, and wanted the public to see it for free. The staff were very knowledgeable and knew in depth history of objects and architecture. Masters include Gainsborough, Constable, Rembrandt(Self portrait) Van Dyke. Library designed by Robert Adam in neoclassical style is the climax of the tour. The house closes at 3pm, so we spent the rest of of the time enjoying the Splendid Grounds.All the outdoor summer concerts were cancelled due to Covid.…
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Date of experience: October 2020
1 Helpful vote
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First visit. Great art and house. All guides in each room explained about history of house and art. They are a credit to Kenwood House. All that for free. Bought the book on Kenwood to keep. Will definitely go back.
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Date of experience: October 2020
3 Helpful votes
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Staff at the cafe are as rude and incompetent as ever. I was given the wrong coffees - pretty hard to manage given the Covid queue. and not the end of the world. Having opened the coffee to add miklk and find it wasn't what I'd ordered, staff were preparing to simply pass it back to the next customer until I pointed out they might not want something I'd handled. No sign of any contrition... There's no choice at this well visited venue, so visitors have no choice where we purchase refreshments. However, the manager of this cafe should note how his staff come across - a smile and a thank you wouldn't hurt. Of course the staff will be on minimim wage and presumably the cafe is outsourced and the contract awarded by tender. In which case this is something Engish Heritage need to take note of and consider when retendering the contract (ie wages paid to staff - London Living Wage??). I suspect most customers would not begrudge a small price penalty so the living wage is furnished. Perhaps then locals from Haringey might be attracted to work there? Is there any outreach to the local schools to encourage this, spring boarding off Dido Bell? Regards from Remainer with Russian and Dutch ancestors.…
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Date of experience: September 2020
1 Helpful vote
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