The Cocktail Club - Canary Wharf
The Cocktail Club - Canary Wharf
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- Canary Wharf • 3 min walk
- Canary Wharf • 4 min walk
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See what travellers are saying
- Antony C7 contributionsUnkept Secret of Canary WharfGreat team atmosphere and service. Even on a random Wednesday . Toya made sure I was looked after . Listen young old if you wanna chill in great surrounding work or social do itHey Anthony, Thanks for the fantastic feedback. Lovely to hear you enjoyed our vibes and service. It was a pleasure having you, and we look forward to welcoming you back soon. Until then, have an amazing holiday!Written 12 February 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited February 2024Travelled on businessWritten 7 February 2024
- Tour517038600891 contribution10/10Had the best time at cocktail club canary wharf bar with my friends! The ambience, drinks and music was great and overall had a great time! Kevin who was one of the bartenders made a really good gin sour! Would highly recommend.Hey there, We love that you had the best time at Canary! Your feedback about our tunes, drinks, and vibes means a lot. Kevin nailed the delicious gin sour, he knows how to deliver. Looking forward to your next 10/10 experience with us soon. Love, TCC Canary teamWritten 14 February 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2023Travelled with friendsWritten 12 February 2024
- Beatriz P4 contributions10/10 across the boardBenji is amazing bartender, really polite and always with a smile in his face! He gave me suggestions for cocktails and made an amazing picante! Also I want to thank you to Anastasia such an amazing queenVisited February 2024Travelled with friendsWritten 17 February 2024
- Safia D4 contributionsCasual ThursdayAnastasiia looked after us with warmth, great advice on cocktails and a friendly smily service. The whole staff made us feel welcomed. We enjoyed the place, the staff, the music and the venue, can’t wait to go back!Hey Safia, Thank you for your 5-star review. It's wonderful to hear that you were well looked after, receiving friendly and warm service along with recommendations from Anastasia and the team. Our team takes pride in delivering the best experiences. We can't wait to have you back for more great times ahead.Written 27 February 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited February 2024Travelled with friendsWritten 22 February 2024
- Myleene F160 contributionsGreat place and very convenient for Elizabeth line, which is why we tried it.Really nice place, really nice staff. Very friendly and helpful. Even the chap on the door was really friendly and helpful and I dont say that often about doormen, he was particularly nice and pleasant. Drinks were OK but as usual in cocktail bars like this far too much ice.Hey Myleene, Thank you for sharing your fantastic review with us. It's amazing to hear that you found our venue nice and our superstar team friendly and helpful. We truly appreciate your lovely comments. We are committed to providing the best service for our guests. Thank you for choosing us, and we look forward to having you again soon. Love, TCC Canary teamWritten 12 March 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited March 2024Travelled with friendsWritten 8 March 2024
- Mrs Bright17 contributionsCocktail Making Masterclass 5* So Much Fun!On Friday we went to the Cocktail Club in Canary Wharf for a cocktail making masterclass. It was absolutely brilliant and would highly recommend. There were 10 of us and we had so much fun. Our trainer, Kai, was great. Helpful, informative and a great laugh. Was a really good experience and definitely one for all to try!Hey there, Thank you for the amazing feedback. We love that you found the masterclass absolutely brilliant and that you had so much fun. Kai is the man, he is such a great laugh and an amazing manager. We have shared your love with him and look forward to creating more memorable experiences with you soon. Love, TCC Canary TeamWritten 14 May 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited May 2024Travelled with friendsWritten 7 May 2024
- ExplorerBrighton, United Kingdom9 contributionsIf I could give more than 5 stars I would!!Absolutely brilliant time at the Cocktail Club! The music, atmosphere and staff were equally brilliant! The prices are extremely reasonable (especially Happy Hour) and the drinks were delicious! I’ll definitely be recommending this place to everyone I know and will be back for sure! Thanks for such a great evening!Hey! Thanks for sharing your experience with us! Reviews like yours motivate us to keep doing what we do best! We'll be sure to pass your wonderful comments along to our whole team and will certainly look forward to welcoming you back soon! Love TCC xWritten 12 August 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2024Travelled with friendsWritten 8 August 2024
- harsha VardhanKadapa District, India1 contributionVery goodAJ is Highly professional and attentive, the cocktail club ensures a memorable experience. His deep knowledge of mixology, friendly demeanor, and quick service make them stand out. AJ effortlessly craft exceptional drinks, creating a welcoming atmosphere that enhances the overall vibe.Hey there! What a lovely review about AJ! He certainly is an absolute star and an asset to our team here at TCC! We're thrilled to hear you had such a great experience with us and look forward to welcoming you back soon! Love TCC xWritten 19 August 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2024Travelled with friendsWritten 17 August 2024
- Vyshnavi V1 contributionAmazing serviceI have recently been to the cocktail club, it's so chic. I really loved the ambience. Beyond the exquisite drinks, what truly made our visit remarkable was the exceptional service provided by AJ. He was so attentive, knowledgeable, and genuinely passionate about ensuring our experience was top-notch. AJ went above and beyond to make our evening special.Hey Vyshnavi! Reviews like this make us incredibly happy! Thanks so much for taking the time to write these lovely words about AJ - He is an absolute asset to our team here at TCC! We are thrilled to hear that you had a such a wonderful experience with us and will look forward to welcoming you back soon! Have a great day :) Love from the team at TCC xWritten 19 August 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2024Travelled with friendsWritten 17 August 2024
- Tim W2 contributionsSee you again soon !!!I recently hosted a business meeting at Cocktail club and the experience was outstanding. Manager Hannah went above and beyond, offering impeccable service and expert cocktail recommendations that perfectly suited our tastes. Her attentiveness and professionalism made our meeting both productive and enjoyable. The ambiance was sophisticated, and the drinks were expertly crafted, leaving my business partners thoroughly impressed. I highly recommend the cocktail club for anyone looking to combine business with a refined cocktail experience.Hi there! Thanks you so much for taking the time to leave us this wonderful review! We're glad you had such a great experience with us. We will be sure to pass your compliments on to Hannah & the team behind the expertly crafted drinks and thank you for your recommendation! We look forward to seeing you again soon! Love TCC xWritten 22 August 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2024Travelled on businessWritten 18 August 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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4.0
116 reviews
Excellent
84
Very good
5
Average
1
Poor
6
Terrible
20
Francesca J
Cambourne, UK122 contributions
Oct 2023 • Friends
Came here on a Friday night for drinks as was happy hour 2 cocktails for £12, the cocktails were amazing not weak (like lots of places).
The staff were all amazing and were happy to take our order straight away for our next cocktails.
Recommend the Solero Sundae.
The staff were all amazing and were happy to take our order straight away for our next cocktails.
Recommend the Solero Sundae.
Written 30 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Cocktail Club Canary Wharf.
Thank you so much!
Written 8 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hollie E
1 contribution
Jan 2025 • Friends
100% recommend any girl group going for birthday celebrations! Special mention to Shak who looked after us through the night and made sure our drinks were delivered to our table promptly. Thank you Shak for making our night.
Written 18 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey Hollie,
Sounds like you had a blast! Shak is a star and I will be sure to pass on your kind words.
We can't wait to have you back again soon :)
Love
TCC Canary Wharf Team
Written 21 January 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Noé B
3 contributions
Sept 2024 • Friends
I’ve been to Cocktail Club bars before but this was the first time I went to the one in Canary Wharf as it was a lovely day to go out for a couple of drinks! We were served by Hannah who was honestly such a vibe! Really friendly and welcoming! Recommend the Picante cocktail as I love a margarita and as it was happy hour we also got the Long Island!
For a nice summer evening for a drink with a great atmosphere and staff, I would highly recommend!
For a nice summer evening for a drink with a great atmosphere and staff, I would highly recommend!
Written 16 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to leave this beautiful review! Great choices of drinks, the picante is a fan favourite 😉🌶️
We can’t wait to have you back!
Written 20 September 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charnlola
23 contributions
Jan 2024 • Couples
So disappointing! My husband booked this as a suprise for my 40th birthday. We arrived 5 couples aged between 40 and 60 3 of our group didn't have ID,aged 60, 49, and 46, and were refused entry. Staff on the door and inside the venue were incredibly rude and had no customer service skills. My husband arranged a martini tree and a bucket of beer. As soon as 7 of the parties entered the venue, a member of staff took these away from the table. These had been paid for prior to our arrival, and they were removed with no explanation ! The venue had only 8 other people inside how 10 people between the ages of 40 and 60 would cause any issues beyond me. £150.00 was paid for these drinks that were removed, and the booking for my suprise birthday was booked in August last year. Will not recommend this venue. £150.00 for 10 minutes to have drinks removed and to be spoken to like something off someone's shoe by what can only be described as jobs worth kids/ staff is a disgrace. This venue lost a lot of revenue last night and future business at both personal and corporate level.
Written 21 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charnlola, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. If you'd be willing to provide more feedback, please reach out to us at tcc.canarywharf@nightcapplc.com so we can assist you further.
Written 2 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Othmane-London
1 contribution
Oct 2024 • Friends
On 2/10/2024, 5 first-timers friends at the Cocktails Club at Canary Wharf location
I placed two separate orders for the exact same type and quantity of drinks within a 20-minute interval (3 mojitos xv £11.50, 1 JAM JAR DAIQUIRI x £13.5, and 1 x Shirley Temple x £12.5 ). However, I was surprised to find that I was charged completely different prices for each order. In addition, the price of your cocktails didn't match the quality of your cocktails. This inconsistency is both confusing and frustrating, and it has affected my overall experience at this venue. I was overcharged: the first time: £63 and £68 the second time.
Such discrepancies in pricing have left me concerned.
I placed two separate orders for the exact same type and quantity of drinks within a 20-minute interval (3 mojitos xv £11.50, 1 JAM JAR DAIQUIRI x £13.5, and 1 x Shirley Temple x £12.5 ). However, I was surprised to find that I was charged completely different prices for each order. In addition, the price of your cocktails didn't match the quality of your cocktails. This inconsistency is both confusing and frustrating, and it has affected my overall experience at this venue. I was overcharged: the first time: £63 and £68 the second time.
Such discrepancies in pricing have left me concerned.
Written 13 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey there,
Thank you for reaching out to us. We're sorry to hear about the confusion with your payments. If you could email me at toya.s@nightcapplc.com, we'll look into this and get it resolved for you as soon as possible.
Looking forward to hearing from you.
Kind regards,
Toya
Written 15 October 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy W
London, UK54 contributions
Feb 2023 • Friends
Where do you start.
Firsty the service is shocking.
We initially booked a table for 6pm (to make use of happy hour) but were informed 2days prior that due to them doing an extra brunch sitting our table was being moved back and was now at 6.30pm.
Which we didnt mind as still had half hour of the happy hour.
We arrived at 6.25pm to have the door shut on us and told not open until 6.30pm.
So waiting in the cold, when 6.30pm came we were shown to our table.
Already having had 5mins outside to look at the menu, upon seating have ordered my forst two drinks (which were part of happy hour 2 for £12)
waitress took this order and walked away.
Didnt wait for the rest of the table to order instead went and saw another table.
10minutes passed no drinks, but another waotress tended to the table and took orders.
This was a group of 8 and even after repeating the order several times from memory got it wrong so it was kindly suggested she get a pad.
Even after writing them down and confirming she managed to get the orders mixed up.
By this time 7pm (end of happy hour) is fast approaching and the first cocktails orders still hadnt arrived.
The second order arrived about 20minutes later but still almost an hour and the first set hadnt arrived.
So asking where these were to several staff members noone seemed to know where the order was, but kindly corrected the error and bought the drinks over after it had already been an hour, after stating it was full price as made after 7pm but this was soon rectified after being told the time they were taken and who by.
Bill arrived and service charge was added, this was asked to be removed and we paid for the first round seperatley.
To be astounded after checking recipets that service charge was added to each individual bill!!!! £3 service charge for 2drinks is daylight robbery even when it was requested it be removed. It was challenged and told because the drinks were bought to the table we had to pay it and no refund offered. This was shocking as we were told drjnks werent allowed to be ordered at the bar and on a Saturday night it was table service only!!
I cant fault the drinks as they were presented well and tasted amazing.
Second round of drinks again took a very long time to arrive , again they have trued charging individual service charge for drinks and when told this wasnt being paid as already been charged over the top service charge or forst round waitress stropped and walked off getting another member of staff.
The forst bill stated £18 service charge but upon each member of the party being charged £3! on top of their drinks cocktail Club made a profit.
The toilets are falling apart with parts falling off the walls and doors.
Firsty the service is shocking.
We initially booked a table for 6pm (to make use of happy hour) but were informed 2days prior that due to them doing an extra brunch sitting our table was being moved back and was now at 6.30pm.
Which we didnt mind as still had half hour of the happy hour.
We arrived at 6.25pm to have the door shut on us and told not open until 6.30pm.
So waiting in the cold, when 6.30pm came we were shown to our table.
Already having had 5mins outside to look at the menu, upon seating have ordered my forst two drinks (which were part of happy hour 2 for £12)
waitress took this order and walked away.
Didnt wait for the rest of the table to order instead went and saw another table.
10minutes passed no drinks, but another waotress tended to the table and took orders.
This was a group of 8 and even after repeating the order several times from memory got it wrong so it was kindly suggested she get a pad.
Even after writing them down and confirming she managed to get the orders mixed up.
By this time 7pm (end of happy hour) is fast approaching and the first cocktails orders still hadnt arrived.
The second order arrived about 20minutes later but still almost an hour and the first set hadnt arrived.
So asking where these were to several staff members noone seemed to know where the order was, but kindly corrected the error and bought the drinks over after it had already been an hour, after stating it was full price as made after 7pm but this was soon rectified after being told the time they were taken and who by.
Bill arrived and service charge was added, this was asked to be removed and we paid for the first round seperatley.
To be astounded after checking recipets that service charge was added to each individual bill!!!! £3 service charge for 2drinks is daylight robbery even when it was requested it be removed. It was challenged and told because the drinks were bought to the table we had to pay it and no refund offered. This was shocking as we were told drjnks werent allowed to be ordered at the bar and on a Saturday night it was table service only!!
I cant fault the drinks as they were presented well and tasted amazing.
Second round of drinks again took a very long time to arrive , again they have trued charging individual service charge for drinks and when told this wasnt being paid as already been charged over the top service charge or forst round waitress stropped and walked off getting another member of staff.
The forst bill stated £18 service charge but upon each member of the party being charged £3! on top of their drinks cocktail Club made a profit.
The toilets are falling apart with parts falling off the walls and doors.
Written 28 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to leave us feedback. We're sorry to hear about your experience. We aim to take care of our guests and deliver amazing service and experiences, but it seems we have fallen short here. We're constantly evolving and learning, and would appreciate the opportunity to discuss this further with you. If you could kindly email us at tcc.canarywharf@nightcapplc.com, we'll do our best to make things right.
Written 26 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
F00die0408
4 contributions
Oct 2024 • Business
I had made a reservation for a small group of work colleagues to celebrate a 40th birthday. When we turned up the bouncer asked us all for our IDs which we all found absurd as I am 61 and other colleagues are in their 50s with the youngest member of our group being the 40 year old!! We offered valid drivers licences but the bouncer told us these were unacceptable.
As it’s blatantly obvious we are all over the legal age to drink, and were not provided with any plausible explanation as to why we were denied access I’m left wondering what else it might be… could it be because we’re not the age profile they want, or is it our ethnicity , or both ? Either way that’s dreadful behaviour from a big brand that I had expected more from and has left us all feeling incredibly let down.
As it’s blatantly obvious we are all over the legal age to drink, and were not provided with any plausible explanation as to why we were denied access I’m left wondering what else it might be… could it be because we’re not the age profile they want, or is it our ethnicity , or both ? Either way that’s dreadful behaviour from a big brand that I had expected more from and has left us all feeling incredibly let down.
Written 30 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there,
Thank you for providing us with your feedback. We're sorry to hear about your experience. As per our venue’s conditions, we do require ID for all ages and want to make this process as smooth as possible. Please reach out to me so I can speak with you further about this. You can email me at toya.s@nightcapplc.com.
Looking forward to hearing from you.
Kind regards,
Toya
Written 3 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gordon f
westenderg7 contributions
Jan 2024 • Business
Extremely expensive late bar. Unsure why they have to scan your ID on the way in. Terrible service. Big guy behind the bar fancies himself as the new Tom Cruise but the cocktails are light on alcohol with a premium price attached. Barman tries to decapitate customers by flinging the light shade at them; applies a service charge to every round; and will give you + charge for a double when you order a single. Avoid.
Written 30 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Westenderg, thank you for taking the time to leave us feedback about your experience with us. Here at The Cocktail Club Canary Wharf, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at juan.p@nightcapplc.com to discuss ways we can better serve you in the future.
Written 2 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KLoud
7 contributions
Apr 2023
We booked this for my 21st birthday, on bank holiday weekend, travelled 2 hours n paid for hotel. Booked onto the guest list for 11:30-2am: when arrive at 11:30 the bar had shut, we knocked and they explained that they had ‘run out of alcohol’ even tho there were plenty of bottles on the bar. No email/text to say they were shutting, no apology, offered nothing else
Written 2 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi we are disappointed to hear about your experience with us at canary wharf. We take this review and comments serious and would like to resolve this. Could you please send us your booking reference and detailed experience of your visit to canarywharf@nightcapplc.com we hope to hear back from you soon, thank you.
Written 11 May 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hannah
London, UK1 contribution
Aug 2023 • Friends
Had a table booked for drinks outside. On arrival, several members of staff walked past us without any acknowledgment, after patiently waiting we stopped a member of staff to say that we had a booking, which the reply we got told ‘someone will be with you’ and just walked away. A few minutes later we finally got acknowledged and taken over to a table. However, the table we got taken to had several dirty glasses on and the table was filthy, so clearly hadn’t been cleaned, when we asked if it could be wiped down we got told that they’ll be back in a minute… again, what a surprise we had to wait as they never came back and had ask another member of staff if our table could be cleaned. We should have known from that point that it was going to be a disaster. However benefit of the doubt, we thought we’d order some drinks, but with waiting for over 20 minutes for any member of staff to come over and take our order, and again being told someone will be with us, we decided to up and leave the bar, as clearly they weren’t bothered about customer service and we was not going to waste our money.
It’s a shame because the views were lovely and could be a really nice place, but the fact they can’t even give the basic customer service speaks volumes.
There’s much better places around the area.
It’s a shame because the views were lovely and could be a really nice place, but the fact they can’t even give the basic customer service speaks volumes.
There’s much better places around the area.
Written 21 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to leave us feedback. We're sorry to hear about your experience. We aim to take care of our guests and deliver amazing service and experiences, but it seems we have fallen short here. We're constantly evolving and learning, and would appreciate the opportunity to discuss this further with you. If you could kindly email us at tcc.canarywharf@nightcapplc.com, we'll do our best to make things right.
Written 26 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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