Photography Tours at Night LTD

Photography Tours at Night LTD

Photography Tours at Night LTD
4.5
About
London, England

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4.5
132 reviews
Excellent
97
Very good
22
Average
2
Poor
3
Terrible
8

Chrelis
London, UK16 contributions
Sep 2023 • Couples
Looks like I'm not the only one to have this experience...

I was given a voucher as a birthday gift and booked on for a date in September as part of a holiday in London. We received notification two days prior that there weren't enough people in this booking to run the tour. I was told I could rebook by email and was (after chasing!) offered 3 alternative dates, one of which I chose (or so I thought...)
I hadn't had any kind of confirmation or joining instructions so on the morning of the tour I called to confirm that we had indeed been booked in as requested.
I believe it was the owner of the business who called me back to tell me that the tour had been cancelled and that since I hadn't received an email notification, I clearly wasn't booked on anyway.
Her manner on the phone was absolutely shocking, she told me she wasn't in customer service (clearly!) and that she wouldn't give me alternative dates because she wasn't going to guess at my availability! She seemed surprised that I wasn't eternally grateful for the fact that she'd called me back on a Saturday (the day the course was supposed to be happening). She then went on to tell me that she was the best photograph tutor in England (her customer service skills clearly don't match!)

I am asking for a refund as I absolutely do not want anything more to do with this woman's business.
Written 21 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paul M
CROYDON2 contributions
May 2023 • Solo
Lots of great shots within 2 hours.
Thank you so much!!
Lots of inspiring ideas to work on now.
Thank you so much Katrina for your help, patience and detailed background information on the history of photography.
Written 19 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cruiser622957
4 contributions
Nov 2022
I was given this tour as a milestone Birthday gift and I was not certain of it's value, On arrival the guide was engaging and informative and gave a large number of settings and revealed aspects of my camera that I had not explored.

The locations for the shots were well thought out and gave me the oppurtunity to take plenty of magical pictures.
Written 10 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JMcSW2
London, UK32 contributions
Fantastic! Bought my first ever camera this summer and my friend bought me this workshop for my birthday. Pictures were fantastic. Katarina the guide was ace - not only during the workshop, but also developing our confidence to go alone which I did the night after!

First three photos from the tour, the next using my knowledge!
Written 6 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David2693
Stoke-on-Trent, UK41 contributions
Awful! My friend booked a hotel to stay in Birmingham as she had this photography class.
Ayer arriving they said they had changed the date to next Thursday as they only do the last Thursdays of the month. Didn’t notify us by phone, Apparntly had left an email thay had gone to junk and said they always get cancelled as they can’t change the way they book it.
So hotel money wasted, time and time booked off work. Will be putting in a formal complaint to red letter days for a refund and in contact with barclaycard.
Written 21 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

IAN T
Haversham, UK2 contributions
Oct 2021 • Couples
My wife and I enjoyed the experience a lot, Kat, our guide, was excellent explained everything clearly very informative and approachable. Communication from the company was really good with e-mails about a week before explaining everything we needed to know and then a day before.
Written 25 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

taylordon
London, UK91 contributions
Lovely lady. Very friendly. Slightly rusty but took us to some lovey locations. Enjoyable few hours. Great to practise some shots and get some advice etc
Written 27 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Julie Nelkon
1 contribution
Dec 2019
The tour I booked in December for the Christmas lights was cancelled by Photography Tours at Night but even though I have requested a refund about four times I haven't had a reply.
Written 6 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MeenaP
1 contribution
Jan 2020
I have been on several workshops and each time I have been so impressed and have learnt loads. Katrina is amazing and I will certainly be going on more tours in the future
Written 6 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TravelManiac214
London, UK49 contributions
Nov 2019
I t was a sheer joy to tour with Katrina. She is very thorough, professional and ensure that one understand when someone is struggling with the shot. She will show you and make sure you understand. I had lots of problem with my night time photography and I kept getting shots that were blurry. She ensure that my shots were crisp. I have booked another tour one with her.
Written 10 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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PHOTOGRAPHY TOURS AT NIGHT LTD (London) - All You Need to Know BEFORE You Go