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Crockett and Jones

St. James's
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Address: 92 Jermyn Street, London SW1Y 6JE, England
Phone Number:
+44 20 7839 5239
09:00 - 18:00
Closed now
See all hours
Sun 11:00 - 17:00
Mon - Sat 09:00 - 18:00

TripAdvisor Reviewer Highlights

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Do they want to sell shoes?

Good quality shoes, especially their Hand Grade range; however, the staff at this store let the brand down. I have been here twice to try shoes and both times, I have left unhappy... read more

Reviewed 2 April 2016
Greater London, United Kingdom
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5 Reviews from our TripAdvisor Community

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Showing 4: English reviews
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

Crockett & Jones lives on its reputation of being a high quality shoe manufacturer. In my experience, that is not the case at all. Indeed they have clearly given up all desire to put effort in to support the customer, don't waste your money on any of their products. I bought a pair of boots that were £300 and were... More 

Thank Patrick N
Great Yarmouth
Level Contributor
43 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 12 September 2016

Having never purchased hand made shoes before I did some research and decided on this store and brand. From entering the shop to leaving you were treated as valued customers. We explained what we were looking for and were shown a variety of styles. As we were wearing trainers at the time we also had on sports socks. In order... More 

Thank Gary P
Greater London, United Kingdom
Level Contributor
494 reviews
315 attraction reviews
common_n_attraction_reviews_1bd8 156 helpful votes
Reviewed 2 April 2016

Good quality shoes, especially their Hand Grade range; however, the staff at this store let the brand down. I have been here twice to try shoes and both times, I have left unhappy with the service and left without shoes. The most recent time I was fobbed off to another staff member twice, I gave up and went up the... More 

Thank RWandSW
San Francisco, California
Level Contributor
77 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
Reviewed 15 January 2015

I have used this shop several times over many years. My latest experience was really off-putting. The young lady sent over to help me by the apparent manager spoke little English. She measured my feet and proceeded to bring me footware to try on that was 2 sizes to big and in an incorrect width. She didn't seem to understand... More 

Thank J G

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
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