The Chocolate Museum
The Chocolate Museum
4.5
11:00 AM - 5:30 PM
Wednesday
2:00 PM - 7:00 PM
Thursday
2:00 PM - 7:00 PM
Friday
2:00 PM - 7:00 PM
Saturday
11:00 AM - 6:00 PM
Sunday
11:00 AM - 5:30 PM
About
The Chocolate Museum is an independent museum where you can make, taste and learn about chocolate, located in the heart of vibrant Brixton. Our mission is to inspire a passion for learning about quality chocolate and its history both in Britain and worldwide. We run a very dynamic programme of chocolate workshops for kids, adults, the whole family, schools, holiday clubs, home education, corporate groups and special occasions. The programme includes special dates for half term and summer holidays. The museum is opened to the public from Wednesday to Friday, from 2 to 7pm, Saturdays and Sundays, from 11am to 6pm. We have a permanent exhibition with a range of objects and memorabilia acquired over many years from different merchants and collectors. We also have important books with valuable information about chocolate. Our menu includes hot chocolates, drinks, a unique selection of chocolates and the drop-in chocolate making sessions for adults and kids when anybody can come and make your own chocolate truffles and lollies, using good quality chocolates, fillings and a wide range of decorations. We also hold events and talks with food and chocolate demonstrations by expert chocolatiers or bean-to-bar makers.
Duration: < 1 hour
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4.5
57 reviews
Excellent
34
Very good
14
Average
3
Poor
3
Terrible
3
Megan C
Chesterfield, UK596 contributions
Nov 2019
Free entry to the museum, which is in the basement of the building. Fascinating museum, stuffed with exhibits. Lots of informative displays, including the human and environmental price of chocolate. Down steep stairs, so not suitable for people with mobility issues, Chocolate workshops on the ground floor (wheelchair accessible), which are chargeable. The children made chocolate truffles, which they enjoyed. Interesting shop with fair trade chocolate. Easy walking distance from Brixton tube station.
Written 2 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna C
London, UK85 contributions
Aug 2020 • Family
A nice experience with a great host -Craig I think!
Why not starting your day with some chocolate making and tasting plus learning a bit about cocoa beans?! Great for little ones... actually for all ages chocolate lovers!
Not too much talking which is great (but enough to have a clue from where and how the chocolate is made) as my 10 years old simply wanted to get messy with chocolate. Session is simple and lets the kids to use their imagination and skills to create a hand made! maybe not perfect (as I’ve seen some comments on not enough guidance on the finishing product 🤦🏻♀️-come on its kids and their hand made sweets; if you want a perfect shape with tens of ingredients or flavours just go to a shop...) but yummy chocolate bits that kids are happy with- and can eat and take home being proud of their creations!
Recommended as a nice distraction from a busy lifestyle! Easy access from Brixton station (Victoria line).
Why not starting your day with some chocolate making and tasting plus learning a bit about cocoa beans?! Great for little ones... actually for all ages chocolate lovers!
Not too much talking which is great (but enough to have a clue from where and how the chocolate is made) as my 10 years old simply wanted to get messy with chocolate. Session is simple and lets the kids to use their imagination and skills to create a hand made! maybe not perfect (as I’ve seen some comments on not enough guidance on the finishing product 🤦🏻♀️-come on its kids and their hand made sweets; if you want a perfect shape with tens of ingredients or flavours just go to a shop...) but yummy chocolate bits that kids are happy with- and can eat and take home being proud of their creations!
Recommended as a nice distraction from a busy lifestyle! Easy access from Brixton station (Victoria line).
Written 13 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
familleporter
Brookwood, UK13 contributions
Nov 2013 • Friends
As part of a girl's weekend in London, 17 of us went to a Chocolate making and decorating class held at the Chocolate Museum. It was an amazing 3 hours and we loved every minute of it. Isabelle, our lovely French Artisan Chocolatier hostess was warm, informative, passionate about her craft and did a fantastic job to keep control of a rather noisy and messy group.
The session started with hot drinks and a little talk about how chocolate is made as well as the importance of cocoa solids and cocoa butter in quality chocolate. No Cadbury's ever again !
We sampled some chocolates and tried to identify the flavours, harder than you think but all delicious. Then the serious chocolate making, covering and decorating began with a wide variety of toppings and adornments.
We had lovely bags and ribbon to present our creations in although I'm not sure how many were actually given away as they were so yummy we couldn't resist them !
Isabelle also has the Melange shop and cafe in Peckham which, I have heard, serves the most incredible hot chocolate & brownies. We will be checking it out very soon.
We booked as a private party but you can also book places on open workshops held throughout the year.
Unfortunately we didn't have time to explore the museum but that's just another reason to come again !
A fun-filled, informative afternoon with a great atmosphere and an amazing hostess. Thank you, Isabelle.
The session started with hot drinks and a little talk about how chocolate is made as well as the importance of cocoa solids and cocoa butter in quality chocolate. No Cadbury's ever again !
We sampled some chocolates and tried to identify the flavours, harder than you think but all delicious. Then the serious chocolate making, covering and decorating began with a wide variety of toppings and adornments.
We had lovely bags and ribbon to present our creations in although I'm not sure how many were actually given away as they were so yummy we couldn't resist them !
Isabelle also has the Melange shop and cafe in Peckham which, I have heard, serves the most incredible hot chocolate & brownies. We will be checking it out very soon.
We booked as a private party but you can also book places on open workshops held throughout the year.
Unfortunately we didn't have time to explore the museum but that's just another reason to come again !
A fun-filled, informative afternoon with a great atmosphere and an amazing hostess. Thank you, Isabelle.
Written 3 December 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lmelella
London, UK43 contributions
Mar 2017 • Family
Booked a 1 hour workshop for my kids for Easter term, we arrived here, kids all sat at tables, there is nowhere for parents to sit, so most parents went across the road for coffee in cafe, where you can observe the kids from.
Very disorganised, there was a lot of waiting around, lady in charge was very flustered and rude to a few of the mothers, while her male colleague was very sweet and calm. I noticed a few of the mums were quite scared of her and were rolling their eyes up and were too scared to ask questions, I decided to bite the bullet and asked her why the website says 1 hour but we were still there after 1 hour and 45 minutes, especially as some of us had parked in the very expensive car park down the road, and she seemed annoyed with the owner for advertising 1 hour!! Chocolate still hadn't set and we were having to go up and help ourselves to bags and ribbons. Will not be returning! Unfortunately a bit of a shambles.
Very disorganised, there was a lot of waiting around, lady in charge was very flustered and rude to a few of the mothers, while her male colleague was very sweet and calm. I noticed a few of the mums were quite scared of her and were rolling their eyes up and were too scared to ask questions, I decided to bite the bullet and asked her why the website says 1 hour but we were still there after 1 hour and 45 minutes, especially as some of us had parked in the very expensive car park down the road, and she seemed annoyed with the owner for advertising 1 hour!! Chocolate still hadn't set and we were having to go up and help ourselves to bags and ribbons. Will not be returning! Unfortunately a bit of a shambles.
Written 28 April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear L,
I'm really sorry to hear about your unfortunate experience. We really appreciate your feedback. I also would like to take this chance to explain you this situation. Maria wasn't in her best days on this occasion but she's a lovely person and always enjoys talking to visitors and customers. I share with you her personal apologies too. It was our first time running this type of workshop and the temperature was unexpectedly high so the chocolates took longer to set and to get tempered in a way that never happened before. She felt stressed because she just wanted to make sure the children would leave happy with their chocolate bars. On top of that, few parents arrived late and we tried as much as we could to accommodate all the children which also affected our timing. We sadly can't accommodate all the parents in the main room as we need space to run such a dynamic workshop. However, we do have a waiting room for the parents with enough seats for those who wanted to stay. Unfortunately, we don't have a parking area, it was mentioned on the page of the event but your disappointment it's completely understandable. It's not the easiest place to park and that's why we tried to wait as much as we could for the children. We are trying to find a solution for this.
We do apologise again if your experience wasn't the best but we do hope you don't judge the entire company by this one experience. We work every day trying to make people smile whilst learning, tasting and making chocolates. Feel free to email us directly if you have any questions or comments or if there is anything we can do to help remedy your experience. We would love to give you some sweet treats to get rid of any bitterness left from this experience!
Thanks again for your feedback,
Written 5 July 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MissS
1 contribution
Oct 2019
I visited here along with my child's class as a fun and informative trip. We were greeted by 2 members of staff who looked and come across like we was a inconvenience to be there. From the start to finish one member of staff in particular was so rude and aggressive in speaking to the everyone she made the whole experience very uncomfortable to be there. I was in shock how someone could even talk and treat people in such a way especially children! I can honestly say i will never return.
The chocolate making part the children seemed to enjoy but again it was rushed and a rather cold feeling about the whole thing. (The lady running that part at least spoke to the children and didn't shout for not knowing certain things unlike the other lady.) Tip for the woman who works there if you agree to have children in your place of work on what should be fun trips for them all then maybe take some classes in how to talk and act around children and learn some manners as they are free and will take you a long way, maybe a role more behind the scenes with less interaction with the public would be more suited! I can honestly say i'm gutted for anyone who had high hopes for visiting a 'Chocolate Museum' when all they got was a very rude lady in a little shop that just happens to make truffles and sell overpriced chocolate.
The chocolate making part the children seemed to enjoy but again it was rushed and a rather cold feeling about the whole thing. (The lady running that part at least spoke to the children and didn't shout for not knowing certain things unlike the other lady.) Tip for the woman who works there if you agree to have children in your place of work on what should be fun trips for them all then maybe take some classes in how to talk and act around children and learn some manners as they are free and will take you a long way, maybe a role more behind the scenes with less interaction with the public would be more suited! I can honestly say i'm gutted for anyone who had high hopes for visiting a 'Chocolate Museum' when all they got was a very rude lady in a little shop that just happens to make truffles and sell overpriced chocolate.
Written 3 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eva T
5 contributions
Nov 2018 • Family
I recently visited the Chocolate Museum with my son's Year 3 class. Kids were super excited and really looking forward to this trip. Unfortunately, I left the place with very mixed feelings.
POSITIVES:
Chocolate making was great fun, kids really enjoyed it
Loved the 'museum' objects on the basement, they are very interesting and educational
Loved that the team is passionate to educate on this subject
NEGATIVE:
I found the lady doing the 'class' on the history of chocolate sometimes plainly rude. If kids (7-8 years old) didn't get the answer right she would be very negative and dismissive which is not creating a positive learning environment or a friendly atmosphere. There was a lot of information presented to the children and most of them couldn't take it all in, which is natural, but you need to encourage them to stay engaged instead of making them feel stupid. Other parent helpers were also shocked by some of the comments (I wanted to check if I am the only one feeling this way, but this seemed the general feeling from adults)
Unfortunately, at this moment I cannot recommend this place for school trips as I don't think it is right to communicate with children in a dismissive way. If the place is taking bookings from schools, they need to provide a more encouraging tone of voice. Being strick is not a problem, but you need to give more respect for children.
POSITIVES:
Chocolate making was great fun, kids really enjoyed it
Loved the 'museum' objects on the basement, they are very interesting and educational
Loved that the team is passionate to educate on this subject
NEGATIVE:
I found the lady doing the 'class' on the history of chocolate sometimes plainly rude. If kids (7-8 years old) didn't get the answer right she would be very negative and dismissive which is not creating a positive learning environment or a friendly atmosphere. There was a lot of information presented to the children and most of them couldn't take it all in, which is natural, but you need to encourage them to stay engaged instead of making them feel stupid. Other parent helpers were also shocked by some of the comments (I wanted to check if I am the only one feeling this way, but this seemed the general feeling from adults)
Unfortunately, at this moment I cannot recommend this place for school trips as I don't think it is right to communicate with children in a dismissive way. If the place is taking bookings from schools, they need to provide a more encouraging tone of voice. Being strick is not a problem, but you need to give more respect for children.
Written 29 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Simone&Heni
London, UK4 contributions
Jun 2018 • Friends
I thought the drop in chocolate making would be fun for me and a friend to do together. I checked earlier in the day that the last time to come in for this would be around 6pm, latest 6.15pm. I checked this on the phone and on their website it says the drop in is available until 6pm Wed-Fri (we went on Wed). We arrived to a very rude, obnoxious woman who said that it was too late for the drop in, even after I told her I had specifically called to make sure of the time (she didn't care and asked who I spoke to, I said the other member of staff I suppose?). She then said that she had to close at 7pm but we could do it, very begrudgingly.. I asked if she was sure as she was clearly angry, and she rolled her eyes at me and said yes. Seeing as we had both travelled over an hour to come we agreed to stay. Throughout the experience, she was rude and kept interrupting our conversation. We had a sheet of paper to follow for instructions and she genuinely didn't want us to be there at all. Then a friend of hers arrived and they sat there loudly talking in portuguese about her personal life, ignoring us altogether. The whole thing was absolutely rubbish and pricey at £24 for both of us. Better off staying at home and melting some chocolate in a pan.....
Written 28 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen R
Harwich, UK41 contributions
Jul 2017 • Family
We arranged as part of a 50th birthday celebration and ages ranged from 2 to 70. I would highly recommend, it is very reasonably priced and was very good fun. All of us really enjoyed it and all learnt something.
Hannah was awesome!
Hannah was awesome!
Written 4 August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Selsdonian2
Croydon, UK54 contributions
Oct 2016 • Friends
Located close to Brixton Market and the Underground Station down a side road. Premises are a shop that offers information on chocolate as well as displays of chocolate related items to buy. But the real treat here is one of the chocolate-making sessions - private sessions can be arranged for 8-18 people. Great fun, and you can eat the resulting product! Educational too. The museum entry is free. Other items are subject to charges. Also has a cafe.
Written 20 October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to give us your feedback!
Written 3 November 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coman Aandreea
Ineu, Romania4 contributions
Jan 2019 • Couples
A very cosy and fun place to visit while in Brixton. We got to experience making our own chocolate truffles while learning a lot about the history and benefits of chocolate.
Written 25 January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
How much for children
How long is the session
Is there anywhere to park
Written 23 February 2019
Try to call to inquire about the prices and numbers so I could a group of children
The person who asked was so rude and unhelpful she also shouted through the conversation she would not listen to me or answer any direct questions
I work for a charity and wanted the children to experience something different
The Web price is not what I was was told over the phone
The woman I spoke to was just loud unable to deal with inquiries
She shouldn't be able to answer the phone if she can't speak to potential clients
Written 23 February 2019
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