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John Lewis

300 Oxford Street, London W1A 1EX, England
+44 20 7629 7711
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Think before you spend any money at John Lewis.... 12/5/2018 Order placed for a fridge freezer... read more

Reviewed today
CJMH01
,
Perth, United Kingdom
via mobile
Abysmal customer service.

Ordered a TV from JL.com last December.TV was never delivered on the due date in spite of several... read more

Reviewed yesterday
wombat120
,
Manchester, United Kingdom
Read all 562 reviews
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What Makes It Special
Collaborations with Alice Temperley and its own Kin label play well with the fashion crowd, but it's the roof garden and stylish, not-so-basic homewares selection that may be the biggest draws.
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LOCATION
300 Oxford Street, London W1A 1EX, England
Marylebone
CONTACT
Website
+44 20 7629 7711
Top Selling Tours & Activities in and around London
from US$40.30
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from US$37.60
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from US$75.55
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1 - 10 of 495 reviews

Reviewed today via mobile

Think before you spend any money at John Lewis.... 12/5/2018 Order placed for a fridge freezer, value £999. Item showing as in stock. 12/5/2018 Automated confirmation email. Delivery will be within 7 days from our approved supplier. 15/5/2018 Email with the guarantee effective from 19/5!...More

Thank CJMH01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday

Ordered a TV from JL.com last December.TV was never delivered on the due date in spite of several calls to customer service,all reassuring me that it will arrive later that day.Order was then cancelled by JL with no explanation.My online complaint to customer service and...More

1  Thank wombat120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago

The "Place to Eat" on the top floor of the John Lewis Department Store in Oxford Street is a great place to eat or have afternoon tea as a respite from shopping in Oxford Street. It is an oasis of calm amongst the madness of...More

Thank DdraigGoch1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 4 days ago

I would highly recommend the restaurant as the food is always good and the service is fantastic, its always clean and tidy

Thank shirleywhelan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Falsely,accused by John Lewis Watford … Falsely,accused by John Lewis Watford Herts I,arrived at Heathrow after a 15 hour flight and went shopping in Watford.l went to boots bought some disposable razors receipt it my back pocket with the razors and debit Card receipt as...More

1  Thank SONNY9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

We were visiting from Australia staying in Cambridge for my elderly father-in-law. After some persuasion he agreed to let us replace his old TV. We went to John Lewis because friends/family said they had better after sales service than other stores. We were recommended an...More

1  Thank Chris and Janet... P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Horrendous customer service . Ordered a bed , mattress and headboard . Waited 5 weeks , horrendous problems resulting in us having to sleep on floor for 2 nights !!!!!. Do not use this company - the good old days are well and truly gone

2  Thank Tripy_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2018

It was very nice to visit this fabulous shop, even if one does not buy anything, worthwhile visiting such a famous place. Lovely stuff available but very expensive. Enjoyed the visit very much.

Thank DilrukshiH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2018

Another big name store residing in Oxford street, it carries an excellent selection of goods across the board, worth a look.

Thank Steve57C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018

I ordered a Tetrad chair from john lewis. it was delivered in time but too small so and I arranged for it to be collected. The chair cost over £1000 with delivery. John Lewis failed to action a refund and instead a further £1150 was...More

2  Thank Geraldine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Marylebone
Marylebone offers what so many London neighbourhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
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Questions & Answers
claire100572
23 December 2016|
AnswerShow all 2 answers
Response from Markaz | Reviewed this property |
You can only trace this if it was signed for? You can get the delivery code number - maybe from John Lewis - and look online on Royal Mail tracking to see the signature. Failing that it is if the postman remembered where he... More
0
Votes
TOBEONHOLS
1 October 2016|
Answer
Response from Alan B | Reviewed this property |
It should when You enter the store name if not as its new it might not be on the web yet leave it a few days and try again x
0
Votes
karen s
29 October 2015|
AnswerShow all 2 answers
Response from Ros R | Reviewed this property |
Definitely Oxford Circus travelling on Victoria, Central or Bakerloo lines (depending where you are starting from).
0
Votes
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