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Myself and my daughter went in here for lunch, the manager took us to our table, it was near the hatch were the food came out, which was fine, the food was just pub food but was ok. Just as we were finishing this other woman who I think was some sort of manager, started having a right old go at this young waitress, it was shocking, we heard her say she wasn’t working hard enough, but we were also saying that she had never stopped all the time we had been in there, she was very attentive to us and very professional, the manager was a right bully, hence we will not be going back.…
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Date of experience: August 2018
Helpful
Much like most bars within Canary Wharf, The Slug and Lettuce is hugely overcrowded on a Thursday and Friday, with service at the bar sometimes being painfully slow! The bar itself is nothing special, no thrills, Wilk the food being standard overpriced bar food. In summary, plenty of other places to go in Canary Wharf.…
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Date of experience: September 2017
Helpful
Booked a table back in October for me and my family. The booking was made online for December and The booking system took details of how many children were in the party. I received a confirmation so was happy. They called me at lunchtime on the day of the booking to say they didn’t allow children and we couldn’t come! Why didn’t they do that when I booked it six weeks ago. I would have had lots of time to make another booking. We were already in London when they rang and didn’t have a hope in hell of getting another dinner booking this late in the day. Thanks a bunch! …
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Date of experience: December 2017
Helpful
The afro Caribbean lady behind the bar has a huge ship on her shoulder, after standing at the bar being ignored for over 40mins my friend complained to the bar Manager John. He was very apologetic and gave us a bottle of wine for free. However it doesn't excuse poor service and a bad attitude. My message to this girl get a job you enjoy so you don't behave so poorly towards your clients. (Visit date 30th March 2017)…
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Date of experience: March 2017
Helpful
Great spot to have a rest and a beer or lighter drink. Right in the middle of all the eateries and skyscrapers and docks and next to the shopping mall. Well worth a visit.
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Date of experience: March 2017
Helpful