Hatton Garden Jeweller
Hatton Garden Jeweller
5
8:30 AM - 5:30 PM
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
10:00 AM - 3:00 PM
About
We are a manufacturing jeweller that can save you a realistic 35% on retail prices, all our jewellery is bespoke to customers criteria and made in our Hatton garden based studio, from design to finished item we do it all here !!
Suggest edits to improve what we show.
Improve this listing
Revenue impacts the experiences featured on this page, learn more.

Top ways to experience nearby attractions

The area
Address
Neighbourhood: Holborn
Inner London’s busiest streets crisscross quiet cobbled lanes for an effect that can be urbane or quaint – or an intriguing blend of both – depending on the particular corner you turn. Due to its especially convenient location, bustling Holborn hosts an excellent range of hotels, eateries, and shops to suit practically any taste or budget. With major attractions like the British Museum and Somerset House as well as popular areas such as Covent Garden and Soho all just a short walk away, Holborn is a smart base from which to explore London.
How to get there
  • Farringdon • 3 min walk
  • Chancery Lane • 4 min walk
Reach out directly

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
5.0
5.0 of 5 bubbles249 reviews
Excellent
244
Very good
1
Average
0
Poor
1
Terrible
3

Tanya B
Bristol, UK48 contributions
5.0 of 5 bubbles
Nov 2023 • Couples
My partner wanted to buy my engagement ring from Hatton Garden so we set out to research where to visit ahead of going.

I reached out to a number of shops regarding having a bespoke ring made and we went along to our appointments.
Each shop we visited felt like we were being over sold to (think cheesy car sales).

The rings we were shown we nice but we just felt that there was nothing particularly special about any of them.

Our last stop was to meet Vince at Hatton Garden Jewellers. I had read all the reviews and done research on HGJ so knew what to expect. There was no shop front and we were buzzed up to the workshop which was far more relaxing for us in that environment!

Vince was great, he is a mastor of what he does and has a great team working with him. Vince took on our instruction along with our budget and gave us a number of options, we immediately knew we wanted to choose Vince to create the ring. We made a number of follow up appointments to choose our stones, we were talked through the quality v price and learnt alot in our visit.

Vince takes so much pride in his work and will make sure you are 100% happy with your jewellery. We are already looking forward to returning for our wedding bands! Thank you Vince!
Written 30 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Judy F
Colchester, UK2 contributions
5.0 of 5 bubbles
Sept 2023 • Couples
My husband bought me a surprise ring from Madison Jewellers in Hatton Garden. With no particular style in mind, we received an excellent service and help with different styles. The ring was then sized and ready for collection within three hours. We were very happy with not only the service but also the expertise on offer. Thank you Alan.
Written 17 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

S P
United Kingdom3 contributions
5.0 of 5 bubbles
Mar 2023 • Solo
Fab place.
Beautiful, exquisite gems a wide selection.
Must know your stuff if you can. If not most stores are rather helpful.
Written 19 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nel B
1 contribution
5.0 of 5 bubbles
May 2023 • Couples
We came to Vincent with a very specific idea in mind and he created an incredibly gorgeous ring! We love it!
Thank you so much to the Hatton Garden team!
Written 19 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kimberly R
Montreal, Canada8 contributions
1.0 of 5 bubbles
Feb 2023 • Solo
Do not trust this jeweler to care for anything that has personal value to you. Poor professionalism and utter lack of accountability.

On December 15 I brought an heirloom gold and sapphire necklace that had belonged to my grandmother to Hatten Garden Jewelers to have the chain repaired. The team accepted the repair and took full payment for the job.

I took a photo of the receipt for safekeeping, which had been an acceptable proxy when I picked up several completed repairs in 2019.

Due to a tragic loss in my family (my dad recently died of a sudden cardiac arrest at 57), I was away from London in the US longer than expected to make funeral arrangements. Due to these unforeseen circumstances I was not able to return to the shop until February to collect the item.

Leaving the shop just now, I’m shocked at how my case was handled. The team LOST the piece of jewelry that they had been tasked to repair. Instead of apologizing or making amends, the owner insisted it was my fault that I could not produce the paper receipt. The only explanation he could provide is that someone likely stole my receipt and picked up the necklace without my knowledge in the months while I was away.

It became clear that his team have no record keeping mechanism to track whether an order has been completed or delivered apart from whether that piece of jewelry is - or is not - in a certain shoebox in the center of their studio. They also have no check in place to make sure that the person who is picking up the jewelry is who they say they are. When I suggested that perhaps for high value items like this one it would be appropriate for them to verify a form of identification before handing it over, I was scoffed at and told that my receipt is the only “binding contract needed between them as a business and me as a customer”. I’ve included an image of the receipt so you can see how little information or guiding instruction there is about the terms of this supposed “binding contract”.

Looking at his watch, the owner then criticized me for waiting so long to come back. In response to my explanation of why it took longer for me to return than initially expected, cruelly, the owner responded “everyone’s parents die. Thats not my problem”.

Im in tears at this point, crying openly in front of the owner, who refuses to offer any gesture of kindness. He continues to insist that I am at fault for the disappearance of the necklace. That without the paper version of the receipt he has no obligation to me.

I am well aware that mistakes happen. I myself am fallible and am the first to admit that. What I find unforgivable about my experience today is not the fact that a piece of jewelry that my family holds dear was lost. What is truly disappointing was the lack of compassion or humanity that was extended to me at a moment of grief, when this jeweler, in fact, was in the wrong.
Written 27 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sam R
1 contribution
5.0 of 5 bubbles
Jun 2022
Fantastic buying experience at Madison Jewellers in Hatton Garden.

Alan is a true professional & was incredibly helpful throughout.

If you're thinking of getting some jewellery, look no further than Madison Jewellers!
Written 25 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This Shop Has nothing to do with Hatton Garden Jeweller.com
Written 15 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michael C
Bexleyheath, UK6 contributions
5.0 of 5 bubbles
Apr 2022
As with a number of Reviewers below, we wanted our wedding/engagement rings handmade in Hatton Garden, but simply did not know who to trust or where to start. Having read a significant number of jeweler reviews from across quite a few Feedback websites, the name Vincent Loveland and his Hatton Garden Jewelers company kept coming up, in a highly positive fashion. On that basis, we approached Vincent to make the rings for us. Vincent and his Team did not disappoint. They were helpful, patient, incredibly supportive and the quality of their work was First Class. If ever we have any further need for bespoke jewelry, we no longer need to search. We will go straight back to the Hatton Garden Jeweler, as we 100% know that we will be well looked after and get an exceptional level of service from Vincent and his Team. Very Strong Recommendation.
Written 10 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paul M
2 contributions
5.0 of 5 bubbles
Apr 2022 • Couples
Was a bit daunted by the thought of choosing stones for my partner’s engagement ring , but Vincent explained everything and took me through my price range of stones and let me see for myself the difference in qualities etc , even re-sized free of charge once I popped the question as I chose a size just a little too big . I would highly recommend Vincent Loveland and his team . 👍🏼
Written 26 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lwin
3 contributions
5.0 of 5 bubbles
Apr 2022 • Couples
I would 100% recommend Alan at Madison- he was incredibly professional, helpful and really listened to what we wanted step of the way. He created the most beautiful engagement ring for us- it was even more stunning than I expected and it’s something I will cherish forever. Go to Alan- you won’t be disappointed and he will take good care of you!
Written 13 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This shop has nothing to do with Hatton Garden Jeweller.com
Written 15 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Agri J
1 contribution
5.0 of 5 bubbles
Dec 2021
I visited quite a number of stores in Hatton Garden for my partner's engagement ring, but went with Madision because they gave me best experience without overselling like the other stores. Alan was a great help in finding the best diamond for me and managed to turn this around for me very quickly given that it was over the Xmas & New Year period. Fiance absolutely loves her ring, so its a win all round! Would definitely recommend and will be taking my friends here.
Written 19 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This shop has nothing to do with Hatton Garden Jeweller.com
Written 15 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 249
Revenue impacts the experiences featured on this page, learn more.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

HATTON GARDEN JEWELLER: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Hatton Garden Jeweller

Hatton Garden Jeweller is open:
  • Mon - Fri 08:30 - 17:30
  • Sat - Sat 10:00 - 15:00


Restaurants near Hatton Garden Jeweller: View all restaurants near Hatton Garden Jeweller on Tripadvisor