Thai Square Spa
Thai Square Spa
4
11:00 AM - 9:00 PM
Monday
11:00 AM - 9:00 PM
Tuesday
11:00 AM - 9:00 PM
Wednesday
11:00 AM - 9:00 PM
Thursday
11:00 AM - 9:00 PM
Friday
11:00 AM - 9:00 PM
Saturday
11:00 AM - 9:00 PM
Sunday
11:00 AM - 7:00 PM
About
With the eclectic mix of Thai, Roman, and Turkish spa decor element, the Thai Square Spa and Salon is designed to be a haven tranquillity, a caring and peaceful environment to nurture the spirit of modern life. Inside, the facilities are first-class and extensive. Five Thai Massage treatment rooms, six Ritual Massage rooms, one salon, and one vast VIP Suite Treatment Room with private relaxation zone and steam room form just part of this restorative haven.
Duration: 2-3 hours
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The area
Address
Neighbourhood: Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized lions and brightly-lit fountains, Trafalgar Square is not just considered the heart of this bustling London hub, but the very core of the city itself. Beyond this esteemed gathering place are more famous icons, as well as a disproportionate numbers of the city’s most popular cultural attractions including the National Gallery and many West End theaters. Along the way to these major sites are quiet lanes and antiquated pubs to discover, as well as riverside vistas to enjoy on the embankment. With a calendar full of celebratory events, any time of year is a fine time to visit.
How to get there
- Charing Cross • 3 min walk
- Embankment • 3 min walk
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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
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4.0
162 reviews
Excellent
105
Very good
24
Average
5
Poor
12
Terrible
16
rothsberg
London, UK141 contributions
Aug 2021
The spa looked impressive on website, and all the glowing reviews impressive. Well don't be fooled, had a 1.5 hr spa massage with my partner, separate rooms and separate masseuse's. Mine l think from Eastern Europe and his likely from Thailand.
Having been to Thailand most years we know what to expect from a Thai massage.
Was escorted into my massage room, she pointed at chair to sit down, then proceeded to do foot bath, water was stone cold, she rubbed a bit of exfoliating powder on feet and rinsed and dried, all of 30 seconds.
Then said get on bed, started massage, no "where do you need your massage, or what pressure or where not to massage" zero conversation or questions from her.
Massage was so bad, no pressure and no rhythm to strokes, very stop start and hap hazzard.
Ok massage done, thank you.
Partner had the same experience
An absolute joke don't waste your money or time.
Having been to Thailand most years we know what to expect from a Thai massage.
Was escorted into my massage room, she pointed at chair to sit down, then proceeded to do foot bath, water was stone cold, she rubbed a bit of exfoliating powder on feet and rinsed and dried, all of 30 seconds.
Then said get on bed, started massage, no "where do you need your massage, or what pressure or where not to massage" zero conversation or questions from her.
Massage was so bad, no pressure and no rhythm to strokes, very stop start and hap hazzard.
Ok massage done, thank you.
Partner had the same experience
An absolute joke don't waste your money or time.
Written 29 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charlene M
1 contribution
Jan 2023 • Couples
WARNING!!!!
I am just on to let everyone no before you think of going to this spa, myself and my partner have been attending this spa in London for the past 3 years when we visit London. On Friday the 13th of January 2023 myself and my partner attended the spa to be greeted by a white well built male with a foreign accent he showed me to the female changing and my partner to the male changing rooms he told my partner to use locker number 9 which he thought nothing of , we had are treatments and left to go for dinner. Upon receiving the dinner bill my partner went to pay to find all of his money was missing, the only place we had been from we got off the plane was the spa !!! We have contacted the spa via email and phone on numerous occasions from it happened and we have had no reply, After spending close to £300 to use the spa the least they could of done was replied to our email or phone calls.
Please be aware if you are attending this spa do not bring any valuables or cash as it might not be there when you return to your locker 🤬🤬🤬
I am just on to let everyone no before you think of going to this spa, myself and my partner have been attending this spa in London for the past 3 years when we visit London. On Friday the 13th of January 2023 myself and my partner attended the spa to be greeted by a white well built male with a foreign accent he showed me to the female changing and my partner to the male changing rooms he told my partner to use locker number 9 which he thought nothing of , we had are treatments and left to go for dinner. Upon receiving the dinner bill my partner went to pay to find all of his money was missing, the only place we had been from we got off the plane was the spa !!! We have contacted the spa via email and phone on numerous occasions from it happened and we have had no reply, After spending close to £300 to use the spa the least they could of done was replied to our email or phone calls.
Please be aware if you are attending this spa do not bring any valuables or cash as it might not be there when you return to your locker 🤬🤬🤬
Written 20 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deja
2 contributions
Aug 2023 • Couples
DO NOT GO HERE - they are crooks and scammers. There was a man I spoke to on the phone and he was extremely disrespectful and rude to me on the phone shouting at me. He's ruined my birthday present and tried to charge me an extra for a spa treatment I already paid for. Their staff lied about my treatment times as well and tried to charge me an extra £440.
When I asked for a refund / reschedule they refused and cut the call - I will advise listening to the reviews because they are true. I was so upset with the treatment on the phone that I will not be going for my treatment and will be writing a complaint.
When I asked for a refund / reschedule they refused and cut the call - I will advise listening to the reviews because they are true. I was so upset with the treatment on the phone that I will not be going for my treatment and will be writing a complaint.
Written 19 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I hope this email finds you well.
Your feedback is extremely important to us, and we are committed to addressing your concerns and making things right. Our goal is to create an environment that allows our guests to escape the stresses of everyday life and find solace in our serene surroundings. We are taking your feedback seriously and will be working on enhancing the overall atmosphere to ensure it aligns with the rejuvenating experience we aim to provide.
I would also like to assure you that our spa staff are not only very polite but also genuinely dedicated to providing excellent service to each client. We take pride in maintaining a positive and welcoming atmosphere at our Thai Square Spa and your feedback about any perceived inconsistencies is important to us. We want to emphasize that it is never our intention to misrepresent our service or staff's demeanor.
Furthermore, I want to address the misunderstanding that led to the mention of an additional charge of £440. I assure you that this was never our intention.
Regarding your scheduled appointment, I wanted to clarify that our therapist was eagerly waiting to provide you with the best possible massage experience. Unfortunately, you were unable to arrive at the scheduled time, and we regret any inconvenience this may have caused.
Lastly, I hope you had a joyous birthday celebration, and I regret that your experience with us did not align with the special occasion.
Have a wonderful day,
Thai Square Spa
Written 21 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sightseer577212
1 contribution
Aug 2020 • Solo
I had a massage by Vadim last Saturday and I am pleased to recommend him. He proved to combine an high degree of professionalism with nice manners and discreteness. I felt he was taking care of me, anticipating my needs, and thus I trusted him quite immediately . The massage is the best I have ever had and he managed to relieve my neck pain. Excellent technique. Thank you Vadim!
Written 10 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chelsea B
Barnstaple, UK3 contributions
Nov 2021 • Business
Beautiful spa, went with a group of 8 and very accommodating. Just simply Zen is the best way to describe.
We had booked in an hour full body massage each and an hour using the spa and everyone loved it. The staff were all so lovely and the spa was very clean and clearly well maintained. Thankyou!
We had booked in an hour full body massage each and an hour using the spa and everyone loved it. The staff were all so lovely and the spa was very clean and clearly well maintained. Thankyou!
Written 23 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jodi L
Torquay, UK14 contributions
Sept 2020 • Friends
I had a 90 minute massage from Gabby (1hr full body and 30 min scalp) and it was one of the best massages I have had. Gabby was lovely and very professional. The spa itself is relaxing and clean, I would definitely recommend it and hope to visit again in the future.
Written 24 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LMRM
London, UK132 contributions
Jun 2021 • Couples
My wife and I had a couples 2.5 hour package and both absolutely enjoyed the calm surroundings and care and attention from all of the staff. Especially grateful for them keeping my watch which I left in my robe pocket. Worth the spend which is not too dear for the quality and location
Written 23 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SE18Dweller
London, UK467 contributions
Sept 2022
This is my go to place in London when I want a good massage. It's pricier than others but I just feel better afterwards relative to other places. The welcome is always friendly and the ambience relaxing.
I always go with a traditional Thai massage (clothed, no oils) and, as a man that builds up tension in my neck and shoulders, prefer the strength of the male masseurs. I've tried some of the females but they don't quite iron out those knots in the same way that Patrick and Phan did, which is why I was gutted when they both became unavailable as a consequence of the pandemic.
However, I was overjoyed to see Phan was back so booked in to see him. His time away didn't impact his strength. He is firm and unyielding. Don't pick him and this type of massage if you want relaxation! Whilst my pain thresholds are tested repeatedly, I left there on my recent trip feeling looser and in much better shape. No pain, no gain as the expression goes!
There are other more relaxing options but the traditional Thai from Phan is my go to. I'm so pleased he's back.
I always go with a traditional Thai massage (clothed, no oils) and, as a man that builds up tension in my neck and shoulders, prefer the strength of the male masseurs. I've tried some of the females but they don't quite iron out those knots in the same way that Patrick and Phan did, which is why I was gutted when they both became unavailable as a consequence of the pandemic.
However, I was overjoyed to see Phan was back so booked in to see him. His time away didn't impact his strength. He is firm and unyielding. Don't pick him and this type of massage if you want relaxation! Whilst my pain thresholds are tested repeatedly, I left there on my recent trip feeling looser and in much better shape. No pain, no gain as the expression goes!
There are other more relaxing options but the traditional Thai from Phan is my go to. I'm so pleased he's back.
Written 4 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your experience with us! We're honored to be your go-to place for a good massage in London. We understand that our prices may be higher than others, but we're glad to hear that the quality of our massages leaves you feeling better compared to other places. We strive to provide a friendly welcome and a relaxing ambiance for our guests.
We appreciate your preference for traditional Thai massage and the strength of our male masseurs. We apologize for the temporary unavailability of Patrick and Phan due to the pandemic, but we're thrilled that Phan is back and that his time away hasn't affected his strength. We understand that his style may not be for those seeking pure relaxation, but we're glad to hear that you felt looser and in better shape after your recent visit.
We value your loyalty and are delighted to have Phan back to provide you with the massage experience you enjoy. Thank you for choosing our spa, and we look forward to serving you again soon!
Written 14 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jellyfished
Glasgow, UK113 contributions
Dec 2021 • Friends
Booked the sen space with treatments midweek afternoon and had the place to ourselves which was unbelievable. It felt like a private booking for the two of us and was in Central London which for the price was quite incredible. Disappointed that the jacuzzi was out of order but will just have to go back and a price reduction was offered. All amenities provided and you are well looked after. Treatments left us feeling even more vip.
Written 2 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
meandmytravels_londonLondon
London, UK50 contributions
Jun 2021 • Solo
AMAZING- just had the most amazing experience at Thai square spa. Maria was amazing, so attentive, gentle, polite, she honesty was the best. I loved this experience and I cannot wait to come back
Written 29 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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