Thai Square Spa
Thai Square Spa
4
11:00 AM - 9:00 PM
Monday
11:00 AM - 9:00 PM
Tuesday
11:00 AM - 9:00 PM
Wednesday
11:00 AM - 9:00 PM
Thursday
11:00 AM - 9:00 PM
Friday
11:00 AM - 9:00 PM
Saturday
11:00 AM - 9:00 PM
Sunday
11:00 AM - 7:00 PM
About
With the eclectic mix of Thai, Roman, and Turkish spa decor element, the Thai Square Spa and Salon is designed to be a haven tranquillity, a caring and peaceful environment to nurture the spirit of modern life. Inside, the facilities are first-class and extensive. Five Thai Massage treatment rooms, six Ritual Massage rooms, one salon, and one vast VIP Suite Treatment Room with private relaxation zone and steam room form just part of this restorative haven.
Duration: 2-3 hours
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The area
Address
Neighbourhood: Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized lions and brightly-lit fountains, Trafalgar Square is not just considered the heart of this bustling London hub, but the very core of the city itself. Beyond this esteemed gathering place are more famous icons, as well as a disproportionate numbers of the city’s most popular cultural attractions including the National Gallery and many West End theaters. Along the way to these major sites are quiet lanes and antiquated pubs to discover, as well as riverside vistas to enjoy on the embankment. With a calendar full of celebratory events, any time of year is a fine time to visit.
How to get there
  • Charing Cross • 3 min walk
  • Embankment • 3 min walk
Reach out directly

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.0
160 reviews
Excellent
103
Very good
24
Average
5
Poor
12
Terrible
16

Adz
11 contributions
Oct 2023 • Solo
I have some issues with my back so needed a deep tissue massage. I booked a 1hr Thai massage and asked for someone that does deep tissue. I hate soft massages. The spa is lovely inside and very clean. The window displays could do with a little updating and maybe a tiny bit of customer service training on the phone lines would be beneficial for the spa. None the less, I have very positive things to say namely for the therapist Patrick. He was very softly spoken and politie and made you feel at ease. I asked for deep tissue and I certainly got what I asked for. He was brilliant and knows what he is doing. He's very precise and focused on my problem areas to smooth out the knots and release tension. Best massage I've had for a while. Thanks Patrick.
Written 9 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your thoughtful review. We're happy to have helped your back issue and honoured that you consider our spa to be the best massages. We're dedicated to maintaining our standards and eagerly await your next visit.
Written 3 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

SkiNBeach4ever
London5 contributions
Oct 2023 • Solo
This spa is a world of relaxation. They have an entire downstairs area with relaxing music, aroma therapy and relaxation chairs that really kick up the experience.
My spa therapist for this massage was Julie and she really did a great job – legs, back, shoulders and even my head. They are all relaxation specialists. I suggest you arrive early enough to both change clothes and spend 10 minutes in the downstairs relaxation area before your treatment.
I look forward to seeing them again soon. Thank you to all the staff.
Written 2 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kind feedback. We are so happy to hear that you enjoy the massage with us at Thai Square Spa and we hope to see you again next time.
Written 3 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Deja
2 contributions
Aug 2023 • Couples
DO NOT GO HERE - they are crooks and scammers. There was a man I spoke to on the phone and he was extremely disrespectful and rude to me on the phone shouting at me. He's ruined my birthday present and tried to charge me an extra for a spa treatment I already paid for. Their staff lied about my treatment times as well and tried to charge me an extra £440.
When I asked for a refund / reschedule they refused and cut the call - I will advise listening to the reviews because they are true. I was so upset with the treatment on the phone that I will not be going for my treatment and will be writing a complaint.
Written 19 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I hope this email finds you well. Your feedback is extremely important to us, and we are committed to addressing your concerns and making things right. Our goal is to create an environment that allows our guests to escape the stresses of everyday life and find solace in our serene surroundings. We are taking your feedback seriously and will be working on enhancing the overall atmosphere to ensure it aligns with the rejuvenating experience we aim to provide. I would also like to assure you that our spa staff are not only very polite but also genuinely dedicated to providing excellent service to each client. We take pride in maintaining a positive and welcoming atmosphere at our Thai Square Spa and your feedback about any perceived inconsistencies is important to us. We want to emphasize that it is never our intention to misrepresent our service or staff's demeanor. Furthermore, I want to address the misunderstanding that led to the mention of an additional charge of £440. I assure you that this was never our intention. Regarding your scheduled appointment, I wanted to clarify that our therapist was eagerly waiting to provide you with the best possible massage experience. Unfortunately, you were unable to arrive at the scheduled time, and we regret any inconvenience this may have caused. Lastly, I hope you had a joyous birthday celebration, and I regret that your experience with us did not align with the special occasion. Have a wonderful day, Thai Square Spa
Written 21 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kellyogier
London, UK1 contribution
Mar 2023 • Couples
Really gorgeous place and great facilities (sauna, steam, hot tub and ice cold shower for hot cold therapy). Highlight was an amazing Thai massage from Natty
Written 18 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind words! We're delighted to hear that you enjoyed our spa's beautiful surroundings and excellent facilities. Our team takes great pride in providing top-notch experiences, and we're thrilled that you had an amazing Thai massage with Natty. We hope to welcome you back soon for another rejuvenating visit!
Written 14 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mina
United Kingdom17 contributions
Mar 2023 • Solo
Had my massage by Vadim and I would totally recommend him. He was very professional and took good care of me. The ambience was extremely relaxing and I enjoyed every minute of the massage. Will definitely book with Vadim soon again!
Written 7 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your wonderful review! We're thrilled to hear that you had a fantastic massage with Vadim. Our team takes pride in their professionalism and attentiveness, and we're glad that Vadim provided you with excellent care. We're also delighted that you found the ambiance extremely relaxing and enjoyed every minute of your massage. We look forward to welcoming you back soon for another exceptional experience with Vadim!
Written 14 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wayne M
6 contributions
Jan 2023 • Couples
STAY AWAY FROM HERE

After spending nearly £300 to use this spa the staff had the cheek to steal money out of my wallet.

BE WARNED
Written 21 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are so sorry to hear that you do not have a great experience with us. However, we can ensure you that the member of staff who took you both to the lockers has explained clearly "how to use it" however, as you come to our spa every year you should definitely know how to use our lockers to make sure is secured. However, we have instructions there once you open it. We can ensure you that non of our member staff is capable to check the lockers, moreover, it's good to improve your security, and give yourself some peace of mind while you are staying healthy. We are sorry that your money is lost and could be in some other place. We hope you have found them now Please see our policy below, The management is unable to accept responsibility for any personal items that are lost or damaged on the premises. https://thaisquarespa.com/general-policies/
Written 6 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Charlene M
1 contribution
Jan 2023 • Couples
WARNING!!!!
I am just on to let everyone no before you think of going to this spa, myself and my partner have been attending this spa in London for the past 3 years when we visit London. On Friday the 13th of January 2023 myself and my partner attended the spa to be greeted by a white well built male with a foreign accent he showed me to the female changing and my partner to the male changing rooms he told my partner to use locker number 9 which he thought nothing of , we had are treatments and left to go for dinner. Upon receiving the dinner bill my partner went to pay to find all of his money was missing, the only place we had been from we got off the plane was the spa !!! We have contacted the spa via email and phone on numerous occasions from it happened and we have had no reply, After spending close to £300 to use the spa the least they could of done was replied to our email or phone calls.
Please be aware if you are attending this spa do not bring any valuables or cash as it might not be there when you return to your locker 🤬🤬🤬
Written 20 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SE18Dweller
London, UK433 contributions
Sept 2022
This is my go to place in London when I want a good massage. It's pricier than others but I just feel better afterwards relative to other places. The welcome is always friendly and the ambience relaxing.

I always go with a traditional Thai massage (clothed, no oils) and, as a man that builds up tension in my neck and shoulders, prefer the strength of the male masseurs. I've tried some of the females but they don't quite iron out those knots in the same way that Patrick and Phan did, which is why I was gutted when they both became unavailable as a consequence of the pandemic.

However, I was overjoyed to see Phan was back so booked in to see him. His time away didn't impact his strength. He is firm and unyielding. Don't pick him and this type of massage if you want relaxation! Whilst my pain thresholds are tested repeatedly, I left there on my recent trip feeling looser and in much better shape. No pain, no gain as the expression goes!

There are other more relaxing options but the traditional Thai from Phan is my go to. I'm so pleased he's back.
Written 4 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your experience with us! We're honored to be your go-to place for a good massage in London. We understand that our prices may be higher than others, but we're glad to hear that the quality of our massages leaves you feeling better compared to other places. We strive to provide a friendly welcome and a relaxing ambiance for our guests. We appreciate your preference for traditional Thai massage and the strength of our male masseurs. We apologize for the temporary unavailability of Patrick and Phan due to the pandemic, but we're thrilled that Phan is back and that his time away hasn't affected his strength. We understand that his style may not be for those seeking pure relaxation, but we're glad to hear that you felt looser and in better shape after your recent visit. We value your loyalty and are delighted to have Phan back to provide you with the massage experience you enjoy. Thank you for choosing our spa, and we look forward to serving you again soon!
Written 14 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shannon P
Tampa, FL7 contributions
Aug 2022
This was my second visit to the Thai Square Spa. The first time my sister-in-law and I had a Thai Massage. We had no idea what it was, but it was amazing! We felt so refreshed afterwards. The lady was careful with my back as I have had four back surgeries which one was a fusion. I also had the 30 minute foot massage...oh my goodness! Amazing!

This past time, I had my same SIL and my daughter with me. We all had a relaxing massage with a foot massage. I actually fell asleep as the lady had me so relaxed! We did the 90 minute massages and I will certainly go again when I'm in London from the States next month.

The staff at the front desk were very kind and friendly. The ladies shower area with lockers is small but it was nice. The robe and slippers are comfy and of quality.

I like the specials that they run and that is what I have done both times for my visit.

Looking forward to going again next month!
Written 17 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience during both of your visits to Thai Square Spa. We're delighted that you and your sister-in-law enjoyed the Thai Massage and felt refreshed afterwards. We understand the importance of taking care of your back, especially after multiple surgeries, and we're glad to hear that the therapist was attentive and careful. We're honored that you plan to visit us again next month when you're in London from the States. Our front desk staff will be pleased to hear that you found them kind and friendly. We appreciate your feedback on the ladies' shower area and are glad you found the robe and slippers to be comfy and of high quality. Thank you for mentioning our specials. We strive to offer enticing deals to enhance our guests' experience. We can't wait to welcome you back for another relaxing and refreshing visit. Safe travels, and we'll see you soon!
Written 14 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

emmakw1996
London, UK64 contributions
Apr 2022 • Friends
I came here in April with 4 other adults and we all had a fantastic time. The experience was amazing and very relaxing. The staff were friendly and informative. The stairway down to the massage rooms and relaxation area is beautiful and gives the whole experience such a special, chilled-out feel! The only thing that I would mention is that the Thai Back, Neck and Shoulder massage can be quite hard and intense, whilst you can ask them to be a bit more gentle, it might be worth taking an ibuprofen a few hours before so that you don’t bruise!! Thanks Thai Square Spa :-)
Written 26 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hank you for your fantastic review! We're thrilled to hear that you and your group had an amazing and relaxing experience during your visit to Thai Square Spa. We're glad to hear that our staff was friendly and informative, contributing to your overall enjoyment. We appreciate your feedback about the intensity of the Thai Back, Neck, and Shoulder massage. While our therapists aim to cater to individual preferences, we understand that it can be quite intense for some. Your suggestion of taking an ibuprofen beforehand is a thoughtful tip for those who may prefer a gentler experience. We're delighted that you found the stairway down to the massage rooms and relaxation area beautiful, as it adds to the special and chilled-out ambiance. Your kind words are greatly appreciated. Thank you for choosing Thai Square Spa and sharing your positive experience. We hope to have the pleasure of welcoming you back soon for another fantastic time.
Written 14 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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THAI SQUARE SPA: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Thai Square Spa

Thai Square Spa is open:
  • Sun - Sun 11:00 - 19:00
  • Mon - Sat 11:00 - 21:00