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Expiration time not printed on the box or stated upfront, you can only find they expire by opening and going through everything (which normally happens when you are trying to book). Do not use under any circumstances. If someone gives one to you, hand it right back and tell them not to fall for scams - cash is a much better experience voucher.…
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Date of experience: July 2020
Helpful
SCAM! Do not use this company! Groupon voucher bought and money taken from account without permission! Photo cd never arrived that was purchased yet money taken! More money taken from account a month after visit! Fraudsters! Banks investigating!!! REAL HUSTLE! Shop now empty!!!!!
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Date of experience: July 2015
Helpful
I was cold called by them and paid £98 deposit which I was told was 100% refundable. I had a good day with a friend getting made up and photos done but then we paid for photos and I noticed that my deposit had been taken out of my bank and not refunded. I trusted them as they had done my hair a few times which was a good experience. I spoke to a few members of staff who said they would look into it and call me back, which they didn't and now it seems that they have closed down!! only just finding all the other terrible reviews. What terrible customer service and awful way to treat repeat customers. I would imagine there are lots of potential customers that haven't even used vouchers that they bought .…
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Date of experience: May 2015
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I waited half an hour for my 'appointment'. I paid £46 for a trim and shoddy blow dry. I left feeling ripped off. I won't go back.
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Date of experience: July 2015
Helpful
This place is an absolute rip off ! I bought a voucher for couple shoot as a present for my boyfriend and when booking I was told there is a special offer and for £100 i get double photos and all on cd; I thought great and bought it. We got there and had make up done, hair done, nails done (which I cleaned off as it was running over everywhere). Anyway, we had the soot done and were waiting to be showed the photos. A man (the manager of the place I'm assuming) took us in a room and straight away, started discussing the deal I paid for that he agreed on; showed as a groupon deal from 2013 (no joke) - when I pointed it out and showed him the actual deal i bought on my phone, he said oh the mobile setting is different from the actual website; and I said no way the dates are wrong, we are in 2015 and you are showing me something from 2013. He then refuse to honour the additional £100 I've bought as well. All these even before we were shown the photos. And this was supposed to be a present for my boyfriend who was feeling very uncomfortable with the argument going on. We were then showed the photos, chose some, I paid extra because I just wanted to leave at that point. Some of the photos needed to be retouched to hide bras etc. I was told they will be sent to me via email. Guess what? I'm still waiting for them 2 months later ! An absolute rip off that manager; I put one star because I can't rate 0 otherwise that will be my rate. We both (my boyfriend and I) agree on that I will recommend to go somewhere else. I wish I looked at the reviews before I got myself into this.…
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Date of experience: June 2015
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