ArcelorMittal Orbit
ArcelorMittal Orbit
4
Points of Interest & LandmarksObservation Decks & Towers
10:00 AM - 6:00 PM
Thursday
12:00 PM - 5:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
Duration: 1-2 hours
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The area
Address
How to get there
  • West Ham • 2 min walk
  • Pudding Mill Lane • 7 min walk
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.0
4.0 of 5 bubbles4,053 reviews
Excellent
2,221
Very good
1,098
Average
404
Poor
140
Terrible
190

Saffie W
Greater London, UK20 contributions
3.0 of 5 bubbles
Apr 2023 • Family
The view is amazing if you are lucky enough to go on a clear day. The slide is good however if it is busy it is not worth the long wait.
Written 17 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Steven N
5 contributions
1.0 of 5 bubbles
Dec 2023 • Family
I have to say what a very disappointing experience we’ve encountered with the attraction. Having booked a three day, two night trip in central London we decided to add an extra day/night to attend the attraction. 5 days before our planned visit I received a blank email from the Visitor Experience Manager which I took as a reminder about our booking. After setting off on a 4 hour drive to London I received another email which suggested that there was an issue with our booking. On arrival at the hotel that we had purposely booked because we was visiting that attraction, I had chance to read said email. After replying to the email we was informed that the attraction was going to be closed and we wouldn’t be able to attend. No explanation was given as to the reason behind the decision to close the attraction. All that was offered was an opportunity to rebook another date, which was never going to be an option due to living in Yorkshire. So a refund was the only option. So bearing in mind we encountered additional costs to our trip so we could attend the attraction, I thought asking for some form of compensation wasn’t expecting too much. The response I received was a point blank no, not even an offer of a discount on any possible future tickets. To be informed of the closure two hours before our booking which we booked 4 months in advance is totally unacceptable. If anyone decides to book this attraction take note of my experience and book at the risk of this happening again.
Written 22 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emma G
6 contributions
1.0 of 5 bubbles
Dec 2023 • Friends
I have a Buyagift voucher. Unfortunately between booking the trip to London and arriving the hours had changed. Not a problem but I cannot find out if they are open in January which is when the voucher ends. I have not had any response from the messages I have left on the Arcelormittal voicemail, not to the emails sent to Customer Services at Buyagift. One thing I have discovered from this experience is not to buy vouchers - it's better to just pay when you want to go.
Written 18 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jasmin J
2 contributions
1.0 of 5 bubbles
Nov 2023 • Family
Booked to go with my daughter over a month ago. Less than 24 hrs before get an email to say they are now gonna be closed and only offering a re-booking. We don’t live in the UK we need a refund. Sad children and waste of money! Would not bother booking.
Written 19 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HolidaymakerfromHove
Brighton and Hove, UK1,622 contributions
4.0 of 5 bubbles
Nov 2023 • Family
Impressive structure that we passed during the evening on our way from Westfield to the ABBA Voyage show. Well lit and imposing. We did not go inside.

Part of the London 2012 Olympic Village. Much bigger than I thought it was.

Recommended when in the area.
Written 18 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sue M
9 contributions
4.0 of 5 bubbles
Sept 2023 • Family
We were informed by email that the slide was closed as they were testing it , our time slot was 11.00 , we were told we could go up to the viewing deck and if the slide wasnt up and running that day we could rebook, we decided we would go and have lunch during which we recieved another email letting us know it was up and running. We returned was escorted to the lift met at the top , joined a very short queue donned safety gear and took our turn on the slide , I throughly enjoyed it ! Staff were great at every level.
Written 27 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Polopolis007
13 contributions
3.0 of 5 bubbles
Oct 2023 • Family
Too expensive for what it is. It cost £19 per kid to go down the slide and £15 for an adult to go up and look out at the view without using the slide
The staff at the desk in the entrance hall are rather strange and slow. Very weird atmosphere, anyway was fun but the slide speed is a bit of an anti-climax
Written 25 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ryan180680
Stockport, UK449 contributions
1.0 of 5 bubbles
Oct 2023 • Family
We had this booked for today and our kids were excited. When we got there the lady who booked us in was nice and gave us detailed instructions. We went up the lift to the viewing platform for great views across London. Then we went down to the slide, put our safety gear on and waited out turn. This is where is started going wrong as I went down first, whilst the first drop was fast after that it was quite slow and a bit of an anti climax. My 8 year old was next, and as he couldn't pull himself forward and my partner wasn't allowed to give him a push, he started crying and wanted to come off. There was a lack of compassion from the staff and if they just allowed him to be pushed a little as he was struggling everything would have been fine. This then stopped my older son wanting to go on. So we wasted our money essentially which we weren't happy about. The staff have to be a little more accommodating for younger guests as it spoilt the day for us, after travelling down from Manchester. We wouldn't be recommending this to anyone else
Written 23 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

hayleighw_13
sudbury, suffolk26 contributions
4.0 of 5 bubbles
Oct 2023 • Family
We really enjoyed the orbit, booked through red letter day and was really straight forward, staff were really friendly, the experience says to last 1hr- 1hr 30 we probably spent about half an hour up there. Glad we did the slide and being West Ham fans was great to see the stadium from height, only marked it 4 not 5 as I don’t think it warrants the price, we got a discount on red letter days so paid about £24 for two people this is about right wouldn’t want to pay much more then that.
Written 16 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jessica B
1 contribution
1.0 of 5 bubbles
Oct 2023 • Family
Never actually managed to go! Had vouchers as a Christmas present which cannot be used online and no way to contact them. Phoned about a hundred times, left messages and emailed. No response. Feel totally ripped off with two very disappointed children.
Written 16 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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ARCELORMITTAL ORBIT: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about ArcelorMittal Orbit



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