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Terravision

London, England
+44 7748 652090
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Review Highlights
Great service from Malpensa airport to Milano Centrale

I was very happy with the overall service - departure points were clearly marked, buses were right... read more

Reviewed yesterday
Yoga_biophilia
,
Belgrade, Serbia
Great transportation to Milan

Nice and clean bus with good aircondition and right on time! Easy online reservation. The bus also... read more

Reviewed 3 days ago
A TripAdvisor Member
via mobile
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Overview
  • Excellent14%
  • Very good5%
  • Average2%
  • Poor3%
  • Terrible76%
30 Apr 2018
“Worst behaviour ever!”
yesterday
“Great service from Malpensa airport to Milano Centrale”
LOCATION
London, England
Pimlico
CONTACT
Website
+44 7748 652090
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Reviewed yesterday

I was very happy with the overall service - departure points were clearly marked, buses were right on time, clean, comfortable, air-conditioned. Keep up the great work!

Thank Yoga_biophilia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terravision_eu, Responsabile relazioni con la clientela at Terravision, responded to this reviewResponded today

We are really happy to read your nice review, your appreciation is really important to us! We look forward to welcome you again on board our buses! Warm regards, Terravision Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
3910
Reviewed 3 days ago via mobile

Nice and clean bus with good aircondition and right on time! Easy online reservation. The bus also seemed to be newer than other companies.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terravision_eu, Responsabile relazioni con la clientela at Terravision, responded to this reviewResponded yesterday

We are really thankful for your kind words and glad that your experience with us has been pleasant. We look forward to welcome you again on board our services! Warm regards, Terravision Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 days ago via mobile

I took a very late bus in the night from Sransted Airport to London city. When I got off the bus, I started walking down the street and didn't realize I had forgotten my luggage in it until one or two minutes later. As it...More

Thank Ana L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terravision_eu, Responsabile relazioni con la clientela at Terravision, responded to this reviewResponded yesterday

Thank you very much for your comment! We are pleased to hear that everything turned out for the best. We look forward to welcome you again on board our buses. Kind regards, Terravision Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 4 days ago via mobile

A nice bus company for transfer from Bergamo airport to Milan central station and back to airport, with clean, comfortable buses and decent prices (5€) and a little less if you book online (4.5€). The only minus is that online tickets must be printed, you...More

Thank Radu D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terravision_eu, Responsabile relazioni con la clientela at Terravision, responded to this reviewResponded 3 days ago

Thank you very very much for choosing our services and for your appreciation. Our passenger's satisfaction makes us proud of our work! We would like to take this occasion to reassure you that we are working to introduce the e-ticketing and expect it to be...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 days ago via mobile

The 4am bus from Moorgate to Stansted did not arrive, despite waiting 45 min. Had to take an expensive taxi instead. Terravision customer services proved almost impossible to contact. After many attempts, they eventually they promised to ‘investigate’, The result of the investigation: they were...More

Thank Gareth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terravision_eu, Responsabile relazioni con la clientela at Terravision, responded to this reviewResponded 4 days ago

Hello, thank you for your comment. We were just wondering if you sent your request to the correct company. Our partner's buses do not stop at Moorgate but at Liverpool Street (Bishop's gate) which is in the vicinity. anyway, can you send us a copy...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Our flight was delayed by two hours but we were still able to get on the first available bus, with no fuss, the driver was friendly and welcoming. It was so easy to find the stop at the airport and at Milan train station. The...More

Thank Boyd S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terravision_eu, Responsabile relazioni con la clientela at Terravision, responded to this reviewResponded 4 days ago

Dear Boyd, we are happy to receive your review and to share it with all our users. Thanks for the time that you have dedicated to us, for us it is very important. We hope to see you soon on our buses. Best regards, Terravision...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Our flight to Milan Malpensa was delayed more than 2 hours and we missed the bus, on which we had reserved seats. Regardless, the staff was super friendly and placed us on the next bus- at a no extra charge for us. That was our...More

Thank ThisMindFreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Terravision bus from Central Station Milan to Bergamo is very convenient, strictly scheduled, easy to find.

Thank Татьяна О
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Terravision bus from Central Station Milan to Bergamo airport a smart convenient 5e way to reach the airport. Hard to beat.

Thank MADelargy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

They simply told us that we were not there when contacting them to complain about a service not offered (Aliados-Porto Airport). The cost of the taxi is the additional price for a service not used and an extremely poor customer service as a complement. As...More

Thank José M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terravision_eu, Responsabile relazioni con la clientela at Terravision, responded to this reviewResponded 2 weeks ago

Thank you for writing, we are sorry for the incident. Could you send us an email to customerservices@terravision.eu with a copy of the ticket and all the details of what happened? Thanks so much. Best regards. Terraviosion Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Pimlico
Time spent in Pimlico is a slower-paced affair than
most other Central London neighbourhoods. This largely
residential area orderly arranged beside the Thames,
is a treasure trove of quaint pubs, subtle
architectural charms and local boutiques. Here, art
lovers thrill at the chance to visit the world class
Tate Britain gallery for its collection of British art
from the 1500s to the present. For peace and quiet and
...More
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Questions & Answers
Jon S
18 May 2018|
AnswerShow all 2 answers
Response from Terravision_eu | Property representative |
Dear Jon, I understood your problem, can you please sent an email to customerservices@terravision.eu. In the mail please give us all information: 1) a copy of your ticket 2) the name of the person and the date when the... More
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