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Oxygen Freejumping

Closed Now: 09:00 - 21:00
Open today: 09:00 - 21:00
Review Highlights
The best birthday 5th Birthday Party we could have imagined!

This is the second time we have arranged a birthday at Oxygen. The host Asvin, was so attentive. We... read more

Reviewed 28 October 2018
Dalia B
via mobile
My Daughter’s 8th Birthday party

My family had high expectations of Oxygen when we approached them to book the entire venue for my... read more

Reviewed 10 September 2018
Siraj D
via mobile
Read all 252 reviews
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Traveller Overview
  • Excellent40%
  • Very good21%
  • Average12%
  • Poor11%
  • Terrible16%
Travellers talk about
“dodge ball”(8 reviews)
“hour session”(5 reviews)
About
Oxygen Freejumping, is London's ultimate trampoline park! Oxygen Freejumping is a place where you can jump, flip, leap, play and soar to your heart's content. It’s a jumping paradise with multiple different spring-loaded zones, so whether you’re a...more
Closed Now
Hours Today: 09:00 - 21:00
See all hours
Suggested duration: 1-2 hours
Contact
Kendal Avenue | Unit 15, Vision Industrial Park, London W3 0AF, England
Website
+44 333 200 0349
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Reviews (252)
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All reviews dodge ball great exercise hour session big kids all ages whole family acton gladiator ropes skills pounds
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1 - 10 of 247 reviews
Reviewed 3 weeks ago

Went to the centre at the O2. After enquiring at the desk as to the cost we said we would like to book. We were then told we first had to sign a waiver at the computer opposite. All fine, and my wife and I...More

Date of experience: December 2018
Thank MarkGuernsey
Reviewed 12 November 2018

I had a terrible experience. I phoned the call centre inquiring about a class. I specified which park was closest to me and also the class I wanted to attend. I was told not to book in advance, but to turn up for a trial...More

Date of experience: August 2018
1  Thank Navigate41579725538
ChrisW9441, General Manager at Oxygen Freejumping, responded to this reviewResponded 14 November 2018

Hi Navigate41579725538 Could you please email me chris.welch@oxygenfreejumping.co.uk so I can identify which park you had this issue at? Many thanks.

Reviewed 28 October 2018 via mobile

This is the second time we have arranged a birthday at Oxygen. The host Asvin, was so attentive. We were there during half term... very busy! Asvin remembered all kids and brought them all together after the jumping hour (I was worried about the transfer...More

Date of experience: October 2018
Thank Dalia B
ChrisW9441, General Manager at Oxygen Freejumping, responded to this reviewResponded 29 October 2018

Hi Dalia, many thanks for the great review. Off the back of this we have nominated Asvin for a WOW award from our CEO! He will be very pleased.

Reviewed 14 October 2018 via mobile

I booked a birthday party for my 7 year old son and the organisation was shambolic. We were kept waiting 45 minutes despite getting there 30 minutes early as advised. There was no staff to greet our party of 20 children and the staff present...More

Date of experience: September 2018
Thank bb737
ChrisW9441, General Manager at Oxygen Freejumping, responded to this reviewResponded 17 October 2018

Hi bb737 Very sorry to hear of these issues (although we've never offered chicken nuggets). We will review our planning system and will conduct further training with our staff to ensure these issues are not repeated.

Reviewed 10 September 2018 via mobile

My family had high expectations of Oxygen when we approached them to book the entire venue for my daughters birthday. We were let down from the very beginning; the management renagade on the first offer they made and then continued to retrade us on every...More

Date of experience: November 2017
Thank Siraj D
ChrisW9441, General Manager at Oxygen Freejumping, responded to this reviewResponded 11 September 2018

Dear Siraj, I believe we have now dealt with this issue with you. Kind regards Chris Welch

Reviewed 25 August 2018 via mobile

Came with my daughter my cousin and her son, 15 mins in my daughter put her hand in spit (more like flem) when I came out and said we was going and I wanted a refund I was only refunded for my daughter they would...More

Date of experience: August 2018
1  Thank Jade T
Chris W, General Manager at Oxygen Freejumping, responded to this reviewResponded 30 August 2018

Hi Jade, I have emailed you directly. Many thanks.

Reviewed 20 August 2018

Only one member of staff on the door and credit cards not accepted/working. Fortunately we had booked online. However, it seemed the they weren't just understaffed on the door as a number of areas of the venue were cordoned off. The boys had fun, but...More

Date of experience: August 2018
Thank BigBobW4
Chris W, General Manager at Oxygen Freejumping, responded to this reviewResponded 21 August 2018

Hi BigBobW4 Unfortunately there have been two recent incidents of national outages of credit card facility operators so I can only apologise you arrived during one of these incidents. The only area we cordon off on the park in general sessions is our overflow trampolines...More

Reviewed 7 August 2018 via mobile

An excellent staff served us at this venue on Saturday. He was on duty when l arrived with my teens at the venue. A child spilled her drink and this excellent staff offered to help. A complete gentle man with excellent character. He was in...More

Date of experience: August 2018
Thank 502pastoro
Reviewed 3 August 2018 via mobile

I've been here several times but my visit on 2/8/18 was disappointing. I went to the little o's session with my son and most of the areas we enjoy was cordoned off. It took a while before we could even get into the trampoline park...More

Date of experience: August 2018
1  Thank Mo R
Chris W, General Manager at Oxygen Freejumping, responded to this reviewResponded 6 August 2018

Hi Mo, I am very sorry for your recent disappointing visit. We are reviewing our rules currently about letting under 5's into the assault course area and I hope to be able to bring good news on that very soon. Our air pillow, which is...More

Reviewed 30 July 2018 via mobile

Went to oxygen and had an amazing time sath the manager was so helpful definitely recommend this place for family’s definitely coming back!!!!

Date of experience: July 2018
Thank Sam R
Chris W, General Manager at Oxygen Freejumping, responded to this reviewResponded 31 July 2018

Such a great review, thank you very much. I'll pass your comments on to Sath.

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Questions & Answers
Ask a question
tpkjaipur
2 August 2018|
Answer
Response from sinittab2017 | Reviewed this property |
Hi there it’s definitely safe and appropriate for a 4.5 year old but not a 1 year old. I don’t think a 1 year old is allowed to be honest. But 4.5 yes :) Enjoy x
1
Vote
Louise007London
5 April 2017|
AnswerShow all 6 answers
Response from Oxygen C | Property representative |
Hi Louise, Thanks for your interest in a party. Our parties are for a range of ages and we also have separate 'Little Os' party sessions for 5yo and under so this might be more suitable for your daughter despite being her... More
0
Votes
Opentage
6 January 2017|
AnswerShow all 4 answers
Response from jolenemarion | Reviewed this property |
no , after we got home from the party the party mum realised none of the children had been given the party bags she had paid £3 per child extra for and she tried calling them over 20 times in the following 3 days and never... More
1
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