Totally Driven
Totally Driven
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Totally Driven one of the private hire taxi service provider that stand out from the crowd for its professional service and hospitality.
Duration: 1-2 hours
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4.5
122 reviews
Excellent
94
Very good
11
Average
4
Poor
1
Terrible
12
Klippafgr
Bryne, Norway27 contributions
Oct 2018 • Family
Fantastic service. Large vehicle. Top condition. Very professional. Everything as planned. Recommendable.
Written 13 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi,
Thank you for the 5* review.
We are glad to hear that everything met your expectations, we look forward to seeing you again!
Be sure to follow @TotallyDriven on Facebook and Twitter to keep up to date with our latest news and offers.
Written 3 November 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sharon T
Minneapolis, MN40 contributions
Dec 2016 • Couples
We received excellent service from Totally Driven in our rides to and from Heathrow airport. The driver was waiting for us with our name on a sign at the airport. For pickup at the hotel they were early. The price they charged was very reasonable. I would definitely use this service again while in Endland.
Written 19 January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your great comments I have passed them on to the team.
Written 24 January 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter O
Essex, UK42 contributions
Dec 2015 • Friends
Have used their service on many occasions and have always found them to be an excellent service and great value for a door to door service. the drivers are always polite and helpful and very punctual with excellent communication with, they always ring you to let you know they have arrived and never rush you.
Written 5 January 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review and your great comments, they have been passed on to the rest of the team.
Written 7 January 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauren B
1 contribution
Aug 2022 • Friends
where do I start….
By far the worst experience ever!!! - turns up late to pick us up , then drops us 20 minutes on a main road because he didn’t want to use a taxi lane due to road closure (when he’s a taxi??) he nearly crashed into 2 cars due to pulling out on people! The journey was awful. After being out the taxi for an hour we got a phone call to say our taxi for return has been cancelled as no driver was available! The return ride was booked weeks in advance and they do this to us on a Saturday night knowing full well we won’t be able to get another taxi!! Absolutely livid!!! I’m writing this review to warn people not to use these as I wouldn’t want anyone to experience what we did.
By far the worst experience ever!!! - turns up late to pick us up , then drops us 20 minutes on a main road because he didn’t want to use a taxi lane due to road closure (when he’s a taxi??) he nearly crashed into 2 cars due to pulling out on people! The journey was awful. After being out the taxi for an hour we got a phone call to say our taxi for return has been cancelled as no driver was available! The return ride was booked weeks in advance and they do this to us on a Saturday night knowing full well we won’t be able to get another taxi!! Absolutely livid!!! I’m writing this review to warn people not to use these as I wouldn’t want anyone to experience what we did.
Written 7 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
natashal0ng
London, UK8 contributions
May 2019 • Couples
We booked a cab to the airport (one way). On arrival to collect us, they said they would have to check with the office regarding our luggage because we "hadn't told them" we would have luggage on our one-way trip to the airport.
They then spent 15 minutes on the phone deciding how much extra to charge us, and condescendingly told us they "weren't running a charity" when we were surprised and annoyed about the £13 additional fee for putting suitcases in their empty boot.
I have NEVER been charged extra for putting bags in the boot of a cab. If a company charges extra for this, they should tell you about this up front. If you are booking a cab to the airport, they should ASK if you have luggage and tell you they will charge extra so you can tell them to get lost and book with someone else.
I will never use this cab company again and I will tell literally everyone I can about this disgusting business practice.
They then spent 15 minutes on the phone deciding how much extra to charge us, and condescendingly told us they "weren't running a charity" when we were surprised and annoyed about the £13 additional fee for putting suitcases in their empty boot.
I have NEVER been charged extra for putting bags in the boot of a cab. If a company charges extra for this, they should tell you about this up front. If you are booking a cab to the airport, they should ASK if you have luggage and tell you they will charge extra so you can tell them to get lost and book with someone else.
I will never use this cab company again and I will tell literally everyone I can about this disgusting business practice.
Written 20 May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lolawm
Saint-Adolphe-d'Howard, Canada28 contributions
Jul 2018 • Family
If I could give them a 0 rating I would! We had booked this company to take us and our daughter from Cambridge to London after her graduation day. We booked them at least 1 month in advance. 30 minutes before they were supposed to arrive at our hotel they called to say they had a flat tire and would not be picking us up. They had no other cars available and they would just not be showing up! Luckily we were not rushing to an airport and we were able to arrange transportation with a local Cambridge taxi company. We will never book with this company again!
Written 11 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi,
We are so sorry for the experience.
Having looked into your order, I can see that the vehicle en route for your collection had an issue. Due to the short period remaining, we were unable to source an alternative and as a result you were requested to make your own arrangements.
Unfortunately these type of issues are beyond our control, as vehicles can break down without any prior warning.
Once again, please accept our sincerest apologies for any inconvenience caused.
Written 12 July 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Imran S
Crawley, UK16 contributions
Jul 2018 • Family
I booked this company from abroad so wasn’t sure if they would be there when I arrived at T5. We landed about 25 mins late and I received a call from my driver about where to meet. So I grabbed a coffee at said meeting place and before I could drink it he turned up. He introduced him self as Sebastian and offered to take our luggage for us. He was polite and courteous through out and got us to our destination promptly.
The price wasn’t too bad compared to other cab companies.
Would highly recommend.
The price wasn’t too bad compared to other cab companies.
Would highly recommend.
Written 24 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi,
Thank you for your review, we are glad to hear that we exceeded your expectations when arriving into London.
We hope to see you again!
Be sure to follow @TotallyDriven on Facebook and Twitter to keep up to date with our latest news and offers.
Written 25 July 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WWWilliam
Toronto, Ontario, Canada35 contributions
Jun 2018 • Couples
Driver is prompt, polite and professional. Standard car is of very good size comfortable for 2 to 3 people. Price is almost half of that of a taxi. The best is that not you don't pay online at time of booking. Highly recommended as a mean of transfer from Central London to the airport.
Written 3 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi,
It's great to hear that the journey exceeded your expectations.
We hope to see you again soon!
Be sure to follow @TotallyDriven on Facebook and Twitter to keep up to date with our latest news and offers.
Written 10 July 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Murphcor
Corona, CA44 contributions
Jun 2018 • Couples
If you need a car service I would strongly recommend Totally Driven. We used them three times - from Heathrow to our London hotel, from our London hotel to Southampton and from Southampton to Heathrow. I cannot say enough good things about the service. On time, efficient, totally professional, beautiful clean cars, friendly drivers with expert skills - driving in London can be challenging - our drivers were highly skilled. The prices charged were also excellent - without question we would use them again and we would definitely recommend this company to anyone needing to be driven anywhere in the London area. In my book, Totally Driven is the best car service I have ever used anywhere!
Written 24 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Melanie,
Thank you for your review, we are glad to hear that we were able to surpass your expectations whilst travelling with us. I will be passing your comments onto the team, so that this can be relayed back to the drivers.
Thank you again, we cannot wait to see you on your next trip!
Be sure to follow @TotallyDriven on Facebook and Twitter to keep up to date with our latest news and offers.
Written 10 July 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravellingMonkey09
London, UK2 contributions
Jan 2018 • Family
I have now used this taxi service several times, including an airport pick up, and each time it has been reliable with clean taxis and courteous drivers. The prices are unbeatable too. There's no reason not to use this taxi service. Also has a handy tracking app when the driver is dispatched. Customer service is great too.
Written 4 January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Many thanks for your feedback and recommendation, your comments has been relayed to rest of the team.
Follow us @ Facebook, Twitter, Google+ and Instagram, for latest updates and offers.
Written 6 January 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello,
Is gratuity included on the fare? If not, what is a suggested tip? Thank you.
Written 17 January 2020
Hello Kaitlyn,
A gratuity is not included in our prices due to it not being compulsory.
If you do feel however, your ride was more than satisfactory please feel free to add gratuity tip of around 5-10%, however - your final value is down to yourself.
Be sure to follow @TotallyDriven on Facebook and Twitter to keep up to date with our latest news and offers!
Many thanks,
Catherine R.
Written 30 January 2020
Hello,
We are looking for a ride from MGallery Castle Hotel in Windsor to Heathrwo on Sunday May 21 at 9am. Are you available and what do you charge?
Thanks, Michelle
Written 14 May 2017
Dear Customer,
We are really sorry that we missed out your query, please be rest assured that further communications will be taken utmost care.
Thank you.
Kind Regards,
Catherine Richard
Written 13 July 2017
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