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Review Highlights
Make the most of your stay.

Visit the Tourist Information Centre first, as the staff and the information they provide will... read more

Reviewed 22 October 2017
Chesterfield, United Kingdom
via mobile
Excellent TIC

Excellent support for visitors to Norwich - offered great help to us to maximise the time we had... read more

Reviewed 11 October 2017
Bedford, United Kingdom
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Traveller Overview
  • Excellent56%
  • Very good32%
  • Average4%
  • Poor4%
  • Terrible4%
16 Jan 2018
“No left luggage service”
22 Oct 2017
“Make the most of your stay. ”
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The Forum 2 Millennium Plain | Bethel St, Norwich NR2 1TF, England
+44 1603 666071
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Reviews (25)
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1 - 10 of 23 reviews
Reviewed 16 January 2018

I arrived at the Norwich Tourist Information after walking 20 minutes in the rain dragging a suitcase which I had anticipated leaving with them for a few hours in their left luggage facility, only to find that the facility has been closed 'on security grounds'...More

Date of experience: January 2018
7  Thank johncU6777YS
Reviewed 22 October 2017 via mobile

Visit the Tourist Information Centre first, as the staff and the information they provide will enable you to make the most of your stay. Norwich has so much to offer and the staff helped us plan an itinerary to visit the attractions taking into account...More

Date of experience: October 2017
Thank filthurlow
Reviewed 11 October 2017

Excellent support for visitors to Norwich - offered great help to us to maximise the time we had available - highly recommended.

Date of experience: October 2017
Reviewed 9 August 2017

A very well appointed TIC. Knowledgeable pleasent staff, excellent selection of both free guides and more specific ones to purchase. Reasonable prices for the usual tourist type memorabilia. I would like the place to be open a little longer into the evenings and on Sunday...More

Date of experience: June 2017
Thank cargocycles
Reviewed 15 May 2017 via mobile

We're a fine city, and the staff at the Information Centre contribute to this. "Where is Colman's Mustard Shop?" we enquired. Well, it is relocating, and vanished for a smile. But the ladies were pleasant, and could they help us anymore? Not really, as we...More

Date of experience: May 2017
Thank 318barriel
Reviewed 3 September 2016

Once I arrived in Norwich I made a beeline for this place however on the way I came across a roving Tourist Information person and got some great advice as well as a map. There are quite a few of these roving staff in the...More

Date of experience: September 2016
Thank sheepygold
Reviewed 21 November 2015 via mobile

going there to ask about a walking tour today, the staff was really friendly and helpful. There is no walking tour operating during this time until new year's eve though. however, without asking for further info, one of the staff just offered me a map...More

Date of experience: November 2015
1  Thank Happy3nergy
Reviewed 13 November 2015

I am delighted to share my views and experience about my stay in Haverstock hotel last month. The hotel was in best place. the receptionist was very neat, professional and well dressed. She helped us a lot about local area and to find amenities and...More

Date of experience: October 2015
1  Thank Shimul I
Reviewed 20 May 2015 via mobile

This TIC is very central. It is a small office at the front of the Forum but always brisk and busy. The staff there are very experienced and friendly and there are tons of info leaflets to pick up is Norwich-related merchandise. Recommended place to...More

Date of experience: May 2015
1  Thank mariocatlin
Reviewed 6 April 2015

I visit Tourist Information centres as the first point of call when staying in an unfamiliar county. The Tourist Information desk is located in the forum shop. There is limited information booklets on display so whatever you need, you have to ask for. The staff...More

Date of experience: March 2015
1  Thank Denise S
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Questions & Answers
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25 February 2015|
Response from Denise S |
There are small luggage lockers at the forum. I would suggest calling Tourist Information in advance to book and confirm costs.