Called in just to look being a Harry Potter fan and got caught up in the magic. A truly magical shop that didn’t disappoint to the point I visited twice during our stay and purchased both times. A must visit for any Potter fan.

What an absolute gem of a shop on the Shambles. I wanted to go to York for this shop alone. It did not disappoint. We bought some reusable House coffee mugs and enjoyed the decor and items available. Luckily they ship! Such a wonderfully themed place. A must visit when in York.

It was really worth the wait. We were there early morning so the cue outside was very short. Lots of great stuff to see & buy. We spend almost 1 hour in the shop and I am not sure that we could have spend another our in it. If you are a true fan, this shop is a must see!

Absolutely lovvvve this shop! Well shops! As there is 2 opposite each other down Shambles! Any Harry Potter fan is going to go in there and find a little treasure somewhere. Well worth the visit if you are a Harry Potter fanatic like us!

This gem of a shop located in York's 'Shambles' is a must for Potter fans. There are lots of quirky items amongst the merchandise and lots of staff monitoring people and controlling the queues. The items are good but very expensive so it's worth saving up before you visit. I visited with my daughter - we bought a lot of items, some to put away for birthday & xmas; some to enjoy now. After such a mammoth spend, a free carrier bag or two would have been a nice gesture. Annie was very friendly and knowledgable about the products. This shop accepts cash and has good opening hours. There is also a smaller sister shop opposite this one.

Amazing atmosphere made even better by the staff. The postcard with the shop drawing is incredible! Amanda was an absolute pleasure to talk to and really knowledgeable about the shop and area. She had plenty of recommendations on food in the area.

The shop is fantastic! And the staff is truly helpful and nice. One person in particular stood out, Ryan who entertained us while in the queue with a Harry Potter Trivia quiz. He was so good and professional, whilst entertaining, that we felt like we were inside one of the HP books! The experience was really immersive and real. A very special visit. Thanks Ryan!

We went early before they opened to get some pictures with fewer people of the shop and the street. Shop is nice. A bit packed, lots of cool stuff. I did not buy anything because did not want to carry on plane home. However, did order several things after I returned. Worth a visit for any HP fans.

Definitely recommend to any Harry Potter fans! Staff are brilliant, waiting times were shorter than I expected considering it was the summer holidays. I purchased something that was damaged and a replacement was posted out to me free of charge straight away! Just brilliant, can't wait to visit again!