Very expensive soft play especially for the adults. I paid £7.50 to go with my 2 children. Im effectively paying £7.50 to buy a coffee!! Then booking fee on top and parking on top of that. Near enough £40 for a 10 year old and an eight year old to go with one adult. It makes it unaffordable to do on a regular basis. You are also time restricted where as a couple of years ago you could spend a decent amount of time there and have lunch now if you want lunch its going to take away from the limited play time. This also puts me off paying the money. Riverside Hub please lower your prices you will make more money because people will be able to come more often and stopped milking money out of the adults that have to be there to supervise our children we are not going to play on the equipment. Also beware that should you be unable to make your booking not only do you need to give 24 hours notice you are also charged £5 cancellation fee (yet another way of milking money out of you to line the pockets of the millionnaire owners)

Definitely has something for all ages here. Huge soft play, role playing area, sensory room ect. There’s a few parking spaces which must be booked and paid for in advance I believe it was £2 for the 2 hour slot. It’s quite easy to find and the staff were polite. It was extremely busy when I went considering they only sell a set amount of tickets I personally felt it was too busy. I went with my 5 month old who loved the sensory room and the baby room. We also went into the under 5s room which was good. I will say however a lot of the older children went into these areas which made it a bit cramped and you would definitely have to watch the little ones more carefully when they are busy in those rooms. The cafe has a large selection of food and drinks and it’s really reasonable with the pricing. Overall it was a good few hours out and my little one really enjoyed it.

The start was awful. You have to rebook. Although automated you pay a booking fee as well as a parking fee. It's not cheap. Upon arrival, bare in mind we paid to park, we were directed to park in the roadside, not a parking bay. The guy parking us guided us forwards to a corner and as I started to turn the corner he ran off to deal with the cue. I was completely confused as I was blocking a parked car, my husband got out to ask where he wanted us to park and we ended up having to reverse as a stack of cars were pulling up behind us and ended up scraping my tyre on the curb. If I pay a parking fee I expect to have a car park spot, not on the street edge. I then told the manager I expected a parking refund. She then told me not to raise my voice. I said that I had to raise my voice because of the louud music, she then said, we'll yes we're standing under a speaker. So I suggested next time she takes customers to a quieter area to speak. Wasn't impressed by her accusation despite her admitting we were under a speaker or her general attitude. The 3 stars are for the play centre itself, it really is amazing and the rest of the staff were lovely. I'd give it 5 stars if it wasn't for the rip of "parking fee" and the awful manage.