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Marks & Spencer

Is this your business?
12 Broad Street, Reading RG1 2BH, England
+44 118 959 1711
Review Highlights
Christmas food order

I ordered a party buffet box and other items for a 7am collection in M&S food store... read more

Reviewed 3 weeks ago
via mobile

Husband sought advice on size 16 for jumpers and assistant said definitely Extra Large he bought... read more

Reviewed 3 weeks ago
Marti J
Stratford-upon-Avon, United Kingdom
Read all 115 reviews
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  • Excellent14%
  • Very good14%
  • Average9%
  • Poor12%
  • Terrible51%
2 Oct 2017
“Shopping ”
5 Sep 2017
“Not wasting time with M&S in 2017”
12 Broad Street, Reading RG1 2BH, England
12 Broad Street, Reading RG1 2BH, England
+44 118 959 1711
Write a ReviewReviews (115)
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1 - 10 of 109 reviews

Reviewed 3 weeks ago via mobile

I ordered a party buffet box and other items for a 7am collection in M&S food store Martlesham. Arriving at the given time I was told my goods were still on the lorry and I had to wait. When I finally get my goods and...More

Thank Eff76
Reviewed 3 weeks ago

Husband sought advice on size 16 for jumpers and assistant said definitely Extra Large he bought two amongst other presents for me. I am Medium/Large and these swamped me. He gave me the receipt plus Gift Receipts and I phoned the store on 26th December....More

Thank Marti J
Reviewed 4 weeks ago

It's a week before Christmas and buying a shirt or jumper in a medium size for a man is nearly impossible. Thwarted on-line I resolved to brave Oxford Street and visit their flag ship store. Finding anyone to help in the men's department is extremely...More

Thank susan29220
Reviewed 10 November 2017

My husband and I decided we would like to go out for breakfast today so decided on the nice little cafe upstairs in Marks and Sparks, it was very busy but we managed to get a table, the food was very quick, about 7 minutes,...More

Thank Nicole21k
Reviewed 14 October 2017 via mobile

We dropped in here for a quick item exchange and were pleasantly surprised by the friendly staff. Reliable old Marks. From my poor experience across the road at John Lewis, this was a pleasant improvement and shows some retailers do still care about customer experience.

Thank Peter B
Reviewed 9 October 2017 via mobile

I bought trousers, quality is just as horrible as some fake Chinese piracy clothes have. My pants got multicolorful after couple uses and fabric also broke down from pocket

Thank 260nikok
Reviewed 3 October 2017 via mobile

Very disappointed with this store after moving from surrey Sussex area This store is very small for a large town very cramped The food section has over taken the clothes If I need a marks then I willing travel back to surrey i.e. The meadow...More

Thank johnp111115
Reviewed 16 September 2017 via mobile

The food hall is very large and comprehensively stocked. It sells products which I have not seen in other branches. It is not my nearest branch, but the range of food makes the extra travel worthwhile.

Thank Graham M
Reviewed 5 September 2017

Called Gyle re a fault in a vinyl disc I had for Christmas I explained it was just opened and not working I had it for months unused as I had no record player They were not interested therefore sell things without taking any ownership...More

Thank Trevor S
Reviewed 30 July 2017 via mobile

We came in to use the cafe for a quick sandwich. The service was very! Slow, it took over 30minutes of waiting to be served due to lack of staff and a terrible lay out. Ordering was hard work due to the layout being very...More

2  Thank Kelly R
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