Had a lovely day, was busy but the amenities were good and there were plenty of bars, food places etc and little rides for the kids. Even the toilets were fair for races. Rating given due to total chaos leaving! No organisation at all! the cars, taxis, buses etc all stuck in a non moving queue! No one seemed to be directing traffic. After an hour in the car we’d moved 10 feet from our space and the kids were desperate for the loo, the lady tried to stop us re entering the race course! I explained that the cars hadn’t moved in over an hour and she didn’t want to know, eventually the queue of people trying to get back to the loos made it clear this wasn’t us being awkward and she let us back in. Shame a great day out was so spoiled by the disorganised car park

Family day at the races - badly managed. Spend the day queuing for drinks and toilets. Struggled to cross over to the family area as they only allowed (poorly advertised) limited crossing times on a very narrow path. Minimum bets was advertised as £2 and but reality was £5 minimum. Website said you could use card for payment but lots of bookies didn’t take card. Free kids rides was a nightmare free for all that was best to stay away from. Not impressed. You would have thought they had some experience doing family days but didn’t feel like it.

A lovely track with amazing views from the garden terrace ( we paid extra for the ticket ) great setting but absolutely awful options for food , coffee shop poor, vegetarian options in the coffee shop or at the burger van ( though the burgers were good ) non existent. How management at a track so nice can get it so wrong with food options is beyond me. I’d certainly return, but most likely with a picnic hamper.

Booked the pavilion restaurant for 8 people at £99 per head. Nice looking venue but no atmosphere at all. Food was buffet style but we were not allowed to help ourself, we had to point out what we wanted and the server dished up for us. I was offered 3 small potatoes and was refused when I asked for a few more, Sliced ham was cut into quarters and only 1 piece each, 1 slice of sausage roll and few veg. I asked for butter for my roll and was told they had run out. Water glasses were on the table but no water offered, I was told we could purchase it at the bar. I’m struggling to see what we actually got for our £99 and bar drinks were very over priced. We thought for what we paid there would be toilets in the venue but we’re told to use the Porto loos outside which had huge queues as they were for general public too. Definitely not worth the money, it’s a total waste of time.

Visit totally marred by noisy helicopter flights landing and taking off. In the middle of a climate crisis it seems madness the racecourse allows this and people even consider taking these trips. It’s also a nightmare for local residents . I’d encourage everyone to shun the racecourse til they cancel these flights.

Attended the racecourses in August for my husbands birthday we booked the rooftop. We arrived at 1.45 to find there were no available seats and by the time the races started at 3pm there were no available view spots either. We ended up sitting on the grass. We did complain on the day but was told seats were on a first come basis. So unless you arrive when the gates open you've no chance of getting a seat. Waste of money. Although we would attend again, it is a lovely racecourse but just pay the gate fee.

We opted to purchase roof top terrace ticket at £65 each. The views are great and located near the finish line. You can see the whole course which is good. However the seating area had a few cushions on old rattan furniture and when I asked if we could have some more, I was told everything they had was out, so 2 of our party did without. The Bar:- Reasonably priced bar but only Porretti on draught and Guinness was offered in cans. I don’t understand this as they had draught Guinness at the bottom bar (plastic glasses only) and also in the restaurant, so why don’t they offer it on the roof top bar 🤷🏼‍♂️ We had an enjoyable day but they could do with a few little tweaks to make it more hospitable.