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Address: | The Mill, Wells BA5 1BB, England
Phone Number:
+44 1749 672243
Website
Today
10:00 - 16:00
Closed now
See all hours
Hours:
Sun - Sat 10:00 - 16:00
Recommended length of visit: More than 3 hours

TripAdvisor Reviewer Highlights

Read all 86 reviews
Visitor rating
  • 42
    Excellent
  • 17
    Very good
  • 5
    Average
  • 8
    Poor
  • 13
    Terrible
Great Day Out!

Had a really enjoyable Christmas Eve with 3 boys under 4 and a 14 yr old girl. Loved the caves all lit up with fairy lights and the circus show was great, paper-mill... read more

Reviewed 27 December 2013
Jane H
,
Bristol, England, United Kingdom
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86 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Level Contributor
30 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 29 December 2013 via mobile

A mixed bag occurrences was what we experienced at Wookey hole. After paying online we still had to wait in the queue in the cold for 30 mins, as did other folk, there were 15 people in front of us but it took 30 mins, what's the point of booking online? And why is their system so slow? Poor sign... More 

Helpful?
4 Thank Tapertiger
Bristol, England, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 27 December 2013

Had a really enjoyable Christmas Eve with 3 boys under 4 and a 14 yr old girl. Loved the caves all lit up with fairy lights and the circus show was great, paper-mill demonstration was fun and Santa was really authentic. Food in restaurant good value for money.Would recommend to my family and friends for next year. Much better value... More 

Helpful?
1 Thank Jane H
Gloucester, United Kingdom
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 24 December 2013

We are really disappointed. We came as a special treat with our very excited 3 year old son. We used a Groupon voucher which states you get in for half price, but that is just a con as it's just for the evening session which means you can not do most of the activities anyway. I personally feel that it... More 

Helpful?
4 Thank lucieE84
Well, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 21 December 2013

I read the negative reviews of Wookey Hole's Santaland and was almost put off taking my family along. I'm really glad I didn't as it turned out to be a really entertaining day that was well worth the money. Who'd of thought that in December the rain could cause mud on the grass in the overflow car parks?! This is... More 

Helpful?
1 Thank Chris Q
Glastonbury, United Kingdom
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 18 December 2013

We planned a family day out and pre-booked/pre-paid and spend the day queing! We parked in a very muddy car park then we had to que to get our tickets. After half an hour a member of staff advised that if you had pre-booked you could collect your tickets at the shop! which you then had to stand and que... More 

Helpful?
5 Thank Lhylly
bristol UK
Level Contributor
192 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 139 helpful votes
Reviewed 17 December 2013

We visited with a group of friends and 7 children Sunday this week. First impressions were awful, there were so many cars. I began to panic about crowds. My friend got her car stuck in the mud. She couldn't move it at all. We got covered in mud walking from the car park, then to our horror had to queue... More 

Helpful?
1 Thank lifeastrin
Bristol, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 14 December 2013

I took my 8 year old grandaughter to see santa. Waited 20mins to get the tickets to go in even though we had pre paid. Waited over an hour to see santa. Very expensive prices to eat and drink. she came away with a 3 years and over puzzle. Around the site no well sign posted. too many people booked... More 

Helpful?
1 Thank Debra T
Somerset
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 13 December 2013

We managed to get half price tickets on Groupon for our tour and it was amazing. I would pay the full price to go back we had such a good time. We were on the 6pm tour, I really enjoyed the tour and even our 2 year old enjoyed the Christmas elf pointing out all the secrets of the caves.... More 

Helpful?
1 Thank tinks_woody
Yeovil, England, United Kingdom
Level Contributor
4 reviews
Reviewed 8 December 2013 via mobile

What a great idea, really good price for the tickets considering you get a trip round the caves, a circus show and a visit to Santa all inclusive, free go on the crazy golf was also included. So much to see including Santa's reindeers.

Helpful?
Thank SteveHornet
Somerset
Level Contributor
102 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
Reviewed 1 October 2013

Great for the kids. A bit too much cotton wool snow, but good fun and the kids like the various animatronics!

Helpful?
Thank Shaun_and_Suzi

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  • Is there a restaurant or café onsite?