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Address: Sandbach Road | Burslem, Stoke-on-Trent ST6 2DQ, England
Phone Number:
+44 1782 820500
Website
Today
10:00 - 17:00
Closed now
See all hours
Hours:
Mon - Fri 10:00 - 17:00
Sat 09:30 - 16:30

TripAdvisor Reviewer Highlights

Read all 125 reviews
Visitor rating
  • 79
    Excellent
  • 32
    Very good
  • 8
    Average
  • 0
    Poor
  • 3
    Terrible
ONLY 125 Fabulous reviews Should be more.

It has taken us years to get onto the factory tour for one reason or another. No over imopressed with the whole Stoke on Trent area which is much in need of few millions spending... read more

5 of 5 bubblesReviewed 1 week ago
David R
,
Wirral, United Kingdom
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125 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Wirral, United Kingdom
Level Contributor
50 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 1 week ago

It has taken us years to get onto the factory tour for one reason or another. No over imopressed with the whole Stoke on Trent area which is much in need of few millions spending on it. This ploce however is the shining light and the Rolls Royce of pottery quality. Yes the stuff is very expensive but the tour... More 

Helpful?
Thank David R
Melanie H, Club Co-Ordinator at Moorcroft, responded to this review

Thank you so much for taking the time to review your visit and for the kind words. We are so glad that you discovered the quality, expertise and time involved in making a piece of Moorcroft pottery. We have taken on board your disappointment at not being able to take photographs and may review our policy. We hope to see... More 

Peak District National Park, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

I visited today the heritage centre and truly enjoyed their factory tour. It is the quietest factory I've ever visited and such a nice atmosphere. The guide lady was so detailed and very informative, and those ladies who paints few little pots welcomed us with friendly smiles. I'd recommend anyone who loves Moorcroft and even if you are not a... More 

Helpful?
Thank yuripotterytours
Melanie H, Club Co-Ordinator at Moorcroft, responded to this review

Thank you for the generous review and 5*star rating. We really appreciate that you took the time to give your feedback. We hope that friendly smiles always greet visitors at Moorcroft and we are so glad that you were welcomed in this way. The Moorcroft Collector's Shop is only open for special events and launches. If you would like to... More 

Crewe, United Kingdom
Level Contributor
13 reviews
9 attraction reviews
4 of 5 bubbles Reviewed 4 weeks ago

Did a Moorcroft pottery factory tour, actually it is a visitor centre where they show you how the pottery is made, painted, fired etc. rather than the working factory. None the less the tour is very informative and the people demonstrating the various stages excel in their work. The ladies doing the tube lining and painting were especially brilliant. The... More 

Helpful?
Thank Mopseycat
Melanie H, Club Co-Ordinator at Moorcroft, responded to this review

Thank you for taking the time to review your visit. We are glad to hear the you enjoyed a factory tour and viewed the DVD afterwards, instead of spoiling the trade secrets beforehand! We hope to see you again one day. More 

Level Contributor
71 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 7 January 2017 via mobile

Brought out my mum here for her 70th birthday. Loved the little museum showing the history of the the factory and the designs through the year. Also had a great DVD on showing the design and manufacturing process. The actual pottery on show was simply stunning, amazing hand crafted quality. I have to give a shout out to the members... More 

Helpful?
Thank James C
Melanie H, Moorcroft Club Co-Ordinator at Moorcroft, responded to this review

Your glowing review and 5-Star rating is greatly appreciated by all at Moorcroft. We are so glad to hear that you enjoyed your visit and that you were assisted with your purchase. We hope that the chosen present will be cherished for years to come, reminding your Mum of happy memories and a nice day out at Moorcroft. More 

Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 December 2016 via mobile

There is no greater pottery in the world than Moorcroft Pottery. The skill and talent shown in each piece is totally inspiring and I am in awe of the artistry shown by each and every modeller and painter. The museum is small but is filled with pieces that will blow your mind. The factory tour is really enjoyable and very... More 

Helpful?
Thank Simon L
Melanie H, Moorcroft Club Co-Ordinator at Moorcroft, responded to this review

Thank you for the very kind words and 5 Star review. We greatly appreciate that you have taken the time to write about your visit and we are delighted to read that you enjoyed yourself. It is a pleasure to invite inquiring minds into the home of Moorcroft and demonstrate exactly how the art pottery is made. We hope to... More 

Hobart, Australia
Level Contributor
367 reviews
196 attraction reviews
common_n_attraction_reviews_1bd8 201 helpful votes
4 of 5 bubbles Reviewed 30 November 2016

This shop is visually amazing with all that fantastic Moorcroft china on display plus the Museum showing Moorcroft’s prodigious output and all that amazing skilled work. There is a short but very good video - well worth a watch. The Collectors shop a few hundred meters away is also amazing and next door is a workshop were the staff were... More 

Helpful?
Thank Mike S
Melanie H, Moorcroft Club Co-Ordinator at Moorcroft, responded to this review

Thank you for taking the time to review your visit. We are glad that you enjoyed a day at Moorcroft, including the Moorcroft Collectors' Shop. You are right, it is certainly worth checking opening hours and factory tour times before you visit. Sorry that you missed out on this occasion but we hope you will return one day to see... More 

Stoke-on-Trent, United Kingdom
Level Contributor
66 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 3 November 2016

great pottery shop well worth a visit when there sales are on a sAVING of up to 80 % can be had but be early

Helpful?
Thank sharon b
Aberdeen, United Kingdom
Level Contributor
20 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 September 2016

Having looked longingly at beautiful Moorcroft pieces for years I went for the factory tour which was wonderful - the staff are enthusiastic and it's great to see such talent at work and makes you even more appreciative of what goes into producing these pieces of art. There is also a museum with lots of examples from the beginning up... More 

Helpful?
1 Thank Sheena G
Melanie H, Moorcroft Club Co-Ordinator at Moorcroft, responded to this review

Thank you for reviewing your visit as '5-Stars'. We wholly advise that admirers of Moorcroft enjoy a factory tour as it is the best way to discover the beauty, value and craftsmanship of Moorcroft. I am delighted to hear that you went away happy! We hope to see you again one day. More 

Heckington, England, United Kingdom
Level Contributor
39 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 20 September 2016

Excellent mornings visit, I did not expect to enjoy this, but have to say I really did.Staff very pleasant, well presented displays.

Helpful?
1 Thank Glenda R
Melanie H, Moorcroft Club Co-Ordinator at Moorcroft, responded to this review

I am glad that you were pleasantly surprised! Thank you for taking the time to review your visit and for rating it 5-Stars. We hope to see you again one day. More 

South Australia, Australia
Level Contributor
81 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 13 September 2016

This place has a great display of Moorcroft pottery through the ages with plenty of examples of the periods. Take the time to watch the video and check out the bottle kiln while you're there. Prices for the pieces are not necessarily the best you'll find though. They have tours too but we didn't have enough time to do one.

Helpful?
2 Thank GPS_Dude
Melanie H, Moorcroft Club Co-Ordinator at Moorcroft, responded to this review

Thank you for the Four-Star review. I 'm glad to hear you enjoyed the DVD and stepping inside the bottle oven. Hopefully one day you can return to enjoy a factory tour. More 

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