Trentham Shopping Village

Trentham Shopping Village, Stoke-on-Trent: Hours, Address, Trentham Shopping Village Reviews: 4.5/5

Trentham Shopping Village
4.5
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
With 77 timber lodges housing amazing Shops, Cafes and Restaurants and a lovely friendly village atmosphere, you will love our unique shopping experience. Beware! You'll be tempted by our independent retailers and big brand names. The award-winning Trentham Garden Centre, is MASSIVE and offers a huge range of indoor and outdoor lifestyle and gardening products. Parking is FREE, so there's no need to worry that your ticket is expiring, take your time to browse and enjoy something to eat and drink while you're here. Trentham is a real foodies destination with an array of eateries catering for ladies who lunch, family feasts, sumptuous snacks and romantic dinners, with everything from fish and chips to contemporary Mediterranean on offer! Open for breakfast, lunch, afternoon tea, dinner and supper.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Popular mentions

4.5
948 reviews
Excellent
490
Very good
348
Average
90
Poor
12
Terrible
8

S W
10 contributions
Great place
Jul 2021 • Couples
Great place to take time pottering round shops and enjoying a drink in the sun

Plenty of shops to browse and the ale/cider bar was great for sunbathing!

Will return
Written 28 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Roscommoner13
Manchester, UK213 contributions
Planty of shopping
Jul 2021
Wooden huts line the village that almost give a feel your not in the UK, You could walk the shops in a couple of hours I did find some places are quite expensive, I liked the cheese and wine shop and also the shop where whiskey is sold from the barral buy your bottle and buy your chosen whiskey or rum and next time remember your bottle for a refil.

There are plany of coffee places and food places one palce I wanted to try wa the rositarie the thick cut of meat on a barm looked really good, but i wasnt hungrey.
Written 27 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Chris C
6 contributions
A great collection of shops
Jul 2021 • Friends
A great collection of shops with ample free parking including a number of electric charging points.
Why not visit the garden centre or gardens whilst here. There are also great restaurants and a Premier Inn on site.
Written 25 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

fraz03
Glasgow, UK127 contributions
Great Open Air Shopping Village
Jul 2021 • Family
Lots of free parking and some great shops. Well set out and very pleasantly done. Some great places to eat and in a lovely setting too. The garden centre is massive and well worth a wander around.
Written 4 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Sophie T
6 contributions
Unclean but lovely shops
Jun 2021 • Friends
It was lovely but I won't be going again. I drove right to the bottom of the car park as nothing was signposted I had no idea where I was. I found a space however next to the toilets and crepe and waffles house so naturally that was the first call. Couldn't use the disabled toilet as it needed either a radar key or one from the information desk (at the other end of the park) so I went to the ladies. Quite a queue inside as two toilet seats were cracked and unusable unless you 'hover' as an older lady pointed out. The stalls were very small and as a large lady on crutches I struggled. Anyway after that ordeal it was onto the waffle house, no table service even the savoury waffles had cinnamon in which was very odd and everything was filthy. I had lip marks on my plastic black cup and when I asked for a new one they brought back the same dirty cup, loosely wiped. I would steer clear if I were you.
The shops were lovely, I appreciated the comfortable benches every 5 minutes however I will not be returning again.
Written 2 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

KSH101
Stoke-on-Trent, UK5 contributions
One Building, two experience's
May 2021 • Friends
I went to Trentham Gardens today with a friend and I have a mixed reaction to the staff who work in the main shopping area.
First I would like to comment on the two staff at the tills. I approached the till and greeted the person who served me with a friendly hello which was ignored and I felt I was served with no respect I did get a please when I was told how much to pay but the overall experience was totally disrespectful.
On a winning note I went to the cafe and the staff looking after that area made you feel as though they were please to look after us and we're all lovely. Two different experiences within one building .
All I can say to the staff at the main tills is please show some respect and try to make the customer happy when parting with their money instead of making them feel an inconvenience
Written 21 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your review of the Trentham Garden Centre. We're sorry to hear that you were disappointed with some aspects of the customer service during your recent visit. We will pass your feedback onto the Blue Diamond management team. It's lovely that you've mentioned the great service you received from the restaurant staff, we'll pass your lovely comments onto them as well. Thank you for your custom, we hope you enjoyed your visit overall and look forward to welcoming you back to the Estate in the future.
Written 5 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MandyJi
52 contributions
Wasps
Apr 2021 • Family
Please sort the issue you have with wasps, year upon year it is the same and you do nothing to resolve it. You allow wasp nests to form in the roofs of your shops!!!!!
Written 25 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Good afternoon Mandy, We're sorry to hear about your recent visit the the Shopping Village, we'll be sure to pass this onto our retail maintenance team so they can resolve the issues. Thank you for passing this on, we hope this will be resolved soon so you can begin enjoying visits to the Shopping Village.
Written 30 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jack O'Driscoll
9 contributions
Love visiting this place
Dec 2020 • Friends
This shopping village is fantastic. You can buy most things from here. From clothes, perfume, food and drinks and most things else. The shopping village has got a massive garden centre on the land. The garden centre is blue diamond company, and reasonably high end garden centre. Well worth a visit. Plenty for the children as well.
Written 2 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your lovely review of the Shopping Village. We're so pleased to read your 5 star review, we hope you'll be back to visit Trentham soon now that restrictions are gradually lifting. You’ll find the latest fashion, scrumptious food, everything for the home, famous ceramic names and much more! Thank you again for your review.
Written 30 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

happyjue30
35 contributions
Best centre ever
Sep 2020 • Family
Best place ever , spent half a day here and could of stayed longer but the rain rushed us out , the village is amazing , worth the hour drive and Christmas season is so magical
Written 11 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your 5 star review of your visit to Trentham. We're so pleased to hear that you enjoyed the beautiful gardens and the amazing shopping village. It's so special at Christmas time and is easily one of the best offline shopping experiences. We hope to see you again soon now restrictions are gradually lifting.
Written 30 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Julie E
1 contribution
Helpful staff at the garden centre
Oct 2020 • Couples
Had a lovely meal in the garden centre, all the staff are very friendly and helpful. The staff are working very hard attending to the high demands of the public wanting to be seated and served. Keep up the good work ladies, you are doing a great job.
Written 22 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your 5 star review of the Blue Diamond Garden Centre here at Trentham. We're really pleased to hear that you enjoyed your visit. The Covid restrictions have proved a challenge for all retail staff, thank you for your appreciative comments - it makes such a difference to read lovely feedback. We hope you'll be back again soon as restrictions are lifted.
Written 30 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Frequently Asked Questions about Trentham Shopping Village

Trentham Shopping Village is open:
  • Sun - Sat 10:00 - 17:00


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