Kentwell Hall

Kentwell Hall, Long Melford: Hours, Address, Kentwell Hall Reviews: 4.5/5

Kentwell Hall
4.5
Historic Sites • Points of Interest & Landmarks • Gardens
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12:00 PM - 4:00 PM
Wednesday
12:00 PM - 4:00 PM
Thursday
12:00 PM - 4:00 PM
Friday
12:00 PM - 4:00 PM
Saturday
12:00 PM - 4:00 PM
Sunday
12:00 PM - 4:00 PM
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About
A 50 year restoration project The House: part original Tudor, with later classical elements, mixed with the owners' personal style. Tudor portraits, interesting artefacts and historic tapestries make this a family home with a difference. The Gardens: romantic moats, extensive lawns, walled gardens, massive clipped yews, espaliered fruit trees and giant cedars surround the House. Over 30 acres of tranquil breathing space, with a surprise to delight around every corner. The Moat House: this rare survivor of a 15th Century service building rises sheer from the moat and contains our working dairy, bakery, brewhouse and stillroom. Special Events: Kentwell Hall pioneers domestic living history events in the UK with something for everyone to enjoy together. But we're not just all about history - a wide variety of family events, open air cinema and themed days all bring this historic venue to life throughout the year. Tea Rooms Free on-site car parking Under 5's are free
Suggested duration
More than 3 hours
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4.5
755 reviews
Excellent
498
Very good
119
Average
47
Poor
39
Terrible
52

Joanne C
London, UK21 contributions
Jun 2022 • Friends
Kentwell is a unique house with an amazing story. You are allowed to visit most of the house, self guided, with helpful information boards that tell the story of the history, restoration and current role of each room and it's contents.
The gardens are both beautiful and tranquil with plenty of traditional and natural planting.
Thoroughly reccomend and a real antidote to manicured hedges and 'stay behind the rope' historic houses.
Oh, and the tearoom serves good food with plenty of seating. Helpful and patient staff too!
Written 19 June 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

curlytail55
Cleethorpes, UK400 contributions
Jun 2022 • Couples
So different to many other stately homes. It felt like a home, which part of it is, as it privately owned. The owners have put their own interpretation in to it and have done an incredible amount of restoration to both the house and the garden. It was very quiet so that made it all the better for us. Fascinating to read about each room. The lady on the reception desk and those in the cafe were very pleasant. I had a latte and a cake in the cafe and neither were impressive but we still very much enjoyed our visit.
Written 15 June 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

John B
1 contribution
Jun 2022 • Family
Surprised how rude and uncaring the owners appear to be, given they're running a business where customer satisfaction is important to the success of the project, and volunteer satisfaction is important to securing a high level of future participation. Judging by the number of negative comments left, this seems to be others' experience too.

I don't know whether the owners are surviving on grants and consider visitors as little more than a nuisance, or whether they're genuinely trying but lack customer service and organisational skills.

I'm just hoping they'll sell the hall as a going concern at some point soon and that it will get taken on by someone better.
Written 11 June 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

John C
Bury St. Edmunds, UK32 contributions
Jun 2022
Today we visited the Living History ,which we very much enjoyed 😀
Those evolved in costumes gave a real insight to their period of English history.
All set within the grounds of the elegant Kentwell Hall is was a pleasure.
Tea and cake were taken in the nice stable area.✅

I have seen some reviews which complained about the food and value for money but this was not our experience today.In fact they offer a low cost membership 🦉
Written 4 June 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Vanessa L
1 contribution
Dec 2021 • Family
I took my elderly relative,i had called ahead to ensure it was accessable and booked a wheelchair for use during the day. I was assured it was wheelchair friendly. My relative is 91 and not able to walk more than a couple steps and in a lot of pain.
The driveway was so rutted it was back breaking to push her,the ramp leading to house didnt fit their own wheelchair,not even fit for purpose. Once inside nothing was accessable for wheelchair. The managements attitude was snooty & arogant very unhelpful,they didn't even reply to my two emails with my concern over someone else being in pain trying to negotiate the poor facilities,no concern at all for an elderly 91 year old. The cost was very overpriced,i would not have minded if mum had had a good day but she was in bed for days after after having to struggle at their house. Very very poor service by rude people who only care about the money they're making.
Written 4 June 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

irene n
Colchester, UK14 contributions
May 2022 • Couples
Beware of events - bring your own food and drinks.
Went to a may day event. The event itself was lovely. The house is amazing and gardens beautiful BUT day marred totally by the food and beverage facilities.
Queues for the 1 place that you can obtain a drink took hour and when we got tea and coffee to table both were luke warm at best. I had to resort to getting a cup of water from the bathroom tap as it was a warm day and theres plenty of walking.
Nowhere else in entire place but the restaurant. May be ok if no events on but needs serious thought by owners.
This was second visit on an event day and found same lack of refreshment facilities. Luckily i had no children to cater for.
Written 15 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sightseer35013927602
2 contributions
Apr 2022 • Family
We went as a family for the Easter egg hunt (£69 family of 4) we were oven a piece of paper with some directions, that’s it a few painted papier-mâché eggs, left around the place, no activities, no stalls, really disappointed, not even sure how many eggs we were supposed to look for..
And at the end kids were given a hollow egg (size of a cream egg) having been to scaresville there when everything was great this was a total waste of money.. advice don’t go just for the Easter thing
Written 15 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Goodtimes2468
Wivenhoe, UK20 contributions
Apr 2022 • Family
A tale of two halves. We found the outside walk really nice with animals and an interesting and varied walk through woodland and a walled garden capturing different views of the house. The house itself was quite disappointing with no staff providing info and a lot in a poor state of repair.

The food from the cafe was nice but overpriced and long queues as there were not enough staff.

Overall, a pleasant day but overpriced for what it is.
Written 14 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DNock88
Chelmsford, UK181 contributions
Apr 2022 • Friends
A lovely walk around the massive gardens and some great food and the restaurant! We also had the chance to see the new lamb that have just been born!
Written 11 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LoveTravel533285
1 contribution
Dec 2021 • Family
I was a little apprehensive about our booking to see Father Christmas at Kentwell as there were some mixed reviews but decided to try it out and so glad we did. Lots of effort had been made to make this fun for the family. We enjoyed roaming around the house and the gardens. The 12 days of Christmas was a nice extra and my little ones enjoyed working out what each day was: if you actually expect to see lords a leaping and drummers drumming this might not be for you - but if you are prepared to use your imagination and enjoy the beautiful grounds whilst you do it - lots of fun can be had. Everyone we came across were friendly and made such an effort. There were elves including an excellent hula hooping elf who encouraged the children to try it out, magic shows, an upside down house and of course the visit to Father Christmas himself. The grotto was lovely and Father Christmas was very authentic. Each child got a free gift (including the under 2 who was free which was such a thoughtful touch). We had a lovely family day and my little ones enjoyed it immensely.
Written 31 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Kentwell Hall

Kentwell Hall is open:
  • Wed - Sun 12:00 - 16:00

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