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Palace House

Features Animals
Closed Now: 10:00 - 16:00
Open today: 10:00 - 16:00
Review Highlights
High quality museum takes the winning post

Having not spent time in Newmarket for many years and when I came before there was the original... read more

Reviewed 1 week ago
DonnaWashington
Great place for a visit

This is an excellent facility. Art Gallery, Museum and live horse exhibit. The entrance fee of £12... read more

Reviewed 14 December 2018
Glyn S
,
London, United Kingdom
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Traveller Overview
  • Excellent65%
  • Very good26%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“tack room”(33 reviews)
“sporting art”(23 reviews)
About
The National Heritage Centre is situated in the remains of Charles II’s sporting palace and stables, Palace House, and spans five acres in the heart of Newmarket. It comprises three complementary attractions; the new National Horseracing Museum, a...more
Closed Now
Hours Today: 10:00 - 16:00
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Suggested duration: More than 3 hours
Contact
Palace House Palace Street, Newmarket CB8 8EP, England
Website
+44 1638 667314
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Reviews (359)
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All reviews tack room sporting art horseracing museum race horses national heritage beautiful paintings interesting exhibits high street annual pass cafe restaurant racing enthusiast gift shop quick lunch old palace great fun well stocked shop excellent museum
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1 - 10 of 354 reviews
Reviewed 1 week ago

Having not spent time in Newmarket for many years and when I came before there was the original National Horse Racing Museum so I was now really keen to visit Palace House. I made sure I had plenty of time to explore all of this...More

Date of experience: July 2018
Thank DonnaWashington
Reviewed 14 December 2018

This is an excellent facility. Art Gallery, Museum and live horse exhibit. The entrance fee of £12 which is great value for money. Couple of suggestions, in my opinion, the name "Palace House" does not describe the attraction. A "Racing Hall of Fame" with annual...More

Date of experience: December 2018
Thank Glyn S
Douglas_NHRM, Retail & Visitor Supervisor at Palace House, responded to this reviewResponded 21 December 2018

Thank you for your great review, we're so glad you had a great time. We have a host of new exhibitions coming up - please check out our website for more information. We look forward to seeing you soon!

Reviewed 17 November 2018 via mobile

Set in the stunning historic stables, we loved this. Watching a racehorse being lunged and retrained for another career was a highlight but there is so much here: design your own silks, ride a racehorse simulator, watch famous races from Duck Francis losing to Red...More

Date of experience: October 2018
1  Thank susanna a
Douglas_NHRM, Public Relations Manager at Palace House, responded to this reviewResponded 21 December 2018

Thank you for sharing your kind review, it’s always fantastic to get feedback on experiences at Palace House. If you’re in the area again in the future, please do pop in to see us, as we have temporary and visiting exhibitions changing throughout the year!

Reviewed 31 October 2018

The museum is well planned with something for everyone irrespective of your interest in racing. Staff were helpful and without exception everyone acknowledged you as you walked around. Coffee , hot chocolate and scones in the Tack Room were excellent. The hardest decision on the...More

Date of experience: October 2018
Thank pem01
AmiC_NHRM, Public Relations Manager at Palace House, responded to this reviewResponded 11 November 2018

Thank you for your great review, we're so glad you had a great time. We have a host of new exhibitions coming up - please check out our website for more information. We look forward to seeing you soon!

Reviewed 30 October 2018

Spent the afternoon here recently and it is one of best days out my wife and I have had . Excellent displays about the horse and horse racing then and now, top quality exhibition on the horse in art, riding simulator, live display on the...More

Date of experience: October 2018
Thank David J
AmiC_NHRM, Public Relations Manager at Palace House, responded to this reviewResponded 11 November 2018

Thank you for sharing your kind review, it’s always fantastic to get feedback on experiences at Palace House. If you’re in the area again in the future, please do pop in to see us, as we have temporary and visiting exhibitions changing throughout the year!

Reviewed 29 October 2018 via mobile

Cannot praise this museum, which narrowly missed being museum of the year in 2017, highly enough. There is something for everyone with excellent interactive displays, a very good cafe, live horses, and wonderful sporting art in Charles II ‘s Palace House. It is not even...More

Date of experience: October 2018
Thank Katharine W
AmiC_NHRM, Public Relations Manager at Palace House, responded to this reviewResponded 11 November 2018

Many thanks for your kind review. It's always great to get visitor feedback so that we can ensure we're working to provide the best possible experience for all our visitors. Looking forward to welcoming you back soon!

Reviewed 26 October 2018

Great place to visit. See the museum, paintings, history of newmarket racing. Ride on a horse simulator. See the ex racehorses now in retirement. Eat at the cafe...lovely food. Well wor a visir

Date of experience: October 2018
Thank Holly021
AmiC_NHRM, Public Relations Manager at Palace House, responded to this reviewResponded 11 November 2018

Thank you for your great review, we're so glad you had a great time. We have a host of new exhibitions coming up - please check out our website for more information. We look forward to seeing you soon!

Reviewed 4 October 2018

Really suited to adults or teens interested in horses. Do try the simulator-a real jockey experience! Great to watch ex racehorses being re-trained.

Date of experience: October 2018
Thank GrandmaL25
AmiC_NHRM, Public Relations Manager at Palace House, responded to this reviewResponded 11 November 2018

Thank you for sharing your kind review, it’s always fantastic to get feedback on experiences at Palace House. If you’re in the area again in the future, please do pop in to see us, as we have temporary and visiting exhibitions changing throughout the year!

Reviewed 21 September 2018

Went with Friends to Newmarket and went to the world famous Newmarket Horse exhibition. I now know so much about horses! Had a half an hour show to see how horses when they retire from racing are put through their paces so that they can...More

Date of experience: September 2018
Thank tonto09
Douglas_NHRM, Retail Supervisor at Palace House, responded to this reviewResponded 11 November 2018

Thank you for your great review, we're so glad you had a great time. We have a host of new exhibitions coming up - please check out our website for more information. We look forward to seeing you soon!

Reviewed 20 September 2018

A really enjoyable day at Palace House discovering more about the history of racing, the local area and specific race horses and their jockeys. The highlight was watching a young horse being trained at the back of Palace House and getting reasonably up close with...More

Date of experience: July 2018
Thank liz c
Douglas_NHRM, Guest Relations Manager at Palace House, responded to this reviewResponded 11 November 2018

Thank you for sharing your kind review, it’s always fantastic to get feedback on experiences at Palace House. If you’re in the area again in the future, please do pop in to see us, as we have temporary and visiting exhibitions changing throughout the year!

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Questions & Answers
Ask a question
Helen S
9 October 2017|
AnswerShow all 5 answers
Response from hollysmum_8 | Reviewed this property |
We were there on a Thursday, in term time. It was not crowded and I don't imagine it is ever unpleasantly so. There is plenty of room, both inside and out. The restaurant however is very popular with local people as well... More
0
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Queenie L
17 June 2017|
AnswerShow all 5 answers
Response from NHRM_12 | Property representative |
Hi there, there is a lot to see and do, so we would recommend around 3-4 hours, the demonstrations are at 11am and 2,30pm so it might be worth planning your visit around those. We hope you enjoy your visst
1
Vote
Jo F
1 May 2017|
AnswerShow all 3 answers
Response from 896susanj | Reviewed this property |
Hi Jo. I think there could be parking for you in the Coach Park but I'd look on their Website and email the request in advance. There is also a big outdoor car park very near the Heritage Centre. After 1.00 pm all the... More
1
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