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My experience relates to customer service and not a visit. I feel I needed to mention the fantastic customer service I received after the gin kitchen had been let down by Fedex with regard to a delivery of a bottle of gin organised as a birthday present. Unfortunately Fedex failed to deliver the product in time (despite this being arranged well in advance of the date required) . Upon contacting the Gin Kitchen and speaking with Gaynor the matter was dealt with immediately and with sincere apologies. Gaynor very kindly offered to deliver the bottle personally (as she lived locally to ourselves) but also gift wrapped the bottle prior to doing so. Beautiful bottle, lovely gin and a very happy recipient. Thanks Gin Kitchen and in particular Gaynor, couldn't have asked for more.…
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Date of experience: January 2021
Helpful
The staff, the service, the GIN! Wow! We had a fantastic time at the Gin Kitchen, will definitely be returning again soo ! The venue is as beautiful as the Gin!!
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Date of experience: January 2021
Helpful
Thanks for an amazgin night! No tricks here, had a wonderful Halloween gin tasting. The gins were delightful and Henry the host was engaging, knowledgeable and funny with it. Can’t wait to come back, very very soon.
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Date of experience: October 2020
Helpful
+1
Thank you for an amaz-gin night! Relatively new to gin so was very interesting to learn a bit more about it and to sample 4 lovely gins! Still can't decide on my favourite! Left suitably lubricated with a big smile.... Big thanks to Captain Henry & Co! Food truck (Gully) looked really good (defo needed to nibble on a samosa while awaiting the cocktail and extra drinks) but sadly couldn’t try more as were off for a meal after! Hopefully they’ll be back again!…
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Date of experience: October 2020
1 Helpful vote
Helpful
We were recommended to come to The Gin Kitchen to celebrate our friend's 40th birthday and we just had an amazing evening! Thank you Leigh and Sophie for guiding us through the menu of amazing cocktails which we really enjoyed!! Lovely venue located in the countryside, nice music and atmosphete. Definitely worth a visit.... or two!…
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Date of experience: October 2020
Helpful
Response from KateG2747, Owner at The Gin Kitchen
Responded 26 Oct 2020
Hi Norode Thank you for your lovely review. I will pass it on to Leigh and Sophie, who I'm sure will be delighted to hear you had a great time. Kate x
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