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Ruen Thai Massage & Spa

Closed Now: 11:00 - 21:00
Open today: 11:00 - 21:00
Review Highlights
Wow JUST Wow

Me & my partner went for the couples massage here and it was absolutely brilliant. We are... read more

Reviewed 27 January 2019
Escape33674654091
via mobile
Thai massage for couples

Really good authentic Thai massage, was painful but that just proves it's working, we were very... read more

Reviewed 1 December 2018
Katie P
via mobile
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Traveller Overview
  • Excellent92%
  • Very good4%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
About
Ruen Thai Massage & Spa offers a wide range of quality massages at competitive prices in our comfortable base in leafy Jesmond, just a short walk from central Newcastle. Our experienced and qualified Thai therapists will enable you to relax, refresh...more
Closed Now
Hours Today: 11:00 - 21:00
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Suggested duration: 1-2 hours
Contact
2 Osborne Road | Jesmond, Newcastle upon Tyne NE2 2AA, England
Website
+44 191 281 4426
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Reviews (117)
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1 - 10 of 117 reviews
Reviewed 27 January 2019 via mobile

Me & my partner went for the couples massage here and it was absolutely brilliant. We are definitely considering to come here monthly. The staff were so kind, the service was brilliant. The massage was quality and you can tell they are passionate about their...More

Date of experience: January 2019
Thank Escape33674654091
MartinHarrop, Public Relations Manager at Ruen Thai Massage & Spa, responded to this reviewResponded 3 February 2019

Thanks so much for your comments, our staff are delighted. We look forward to your monthly visits!

Reviewed 1 December 2018 via mobile

Really good authentic Thai massage, was painful but that just proves it's working, we were very knotted and twisted, we both feel more relaxed and less tense. Very friendly, professional and informative. Would go again.

Date of experience: December 2018
1  Thank Katie P
MartinHarrop, Public Relations Manager at Ruen Thai Massage & Spa, responded to this reviewResponded 3 December 2018

Many thanks. Your therapists are delighted with your comments. Traditional Thai massage is based on manipulation but does have better, and longer-lasting, effects than other forms of massage, in our view. So we hope you both stay relaxed for a while yet!

Reviewed 22 October 2018 via mobile

I have been for two massages here in the past couple of weeks and I couldn’t rate it highly enough! By far the best massage I’ve ever had! The environment is so relaxing with soft music playing and the staff are so friendly and receptive....More

Date of experience: October 2018
2  Thank rosedoyle100
MartinHarrop, Director of Sales at Ruen Thai Massage & Spa, responded to this reviewResponded 23 October 2018

Thanks so much. Our staff are always pleased to learn when they have been of help and are delighted with your comments about the friendly atmosphere. We look forward to your next visit.

Reviewed 5 October 2018 via mobile

We both arrived fairly stressed after a busy week at work and left really chilled. A fabulous treat, already looking forward to our next visit. 😊

Date of experience: October 2018
1  Thank Passport625664
MartinHarrop, Director of Sales at Ruen Thai Massage & Spa, responded to this reviewResponded 6 October 2018

Thanks so much. We're delighted to have helped you both relax and we too look forward to your next visit.

Reviewed 20 September 2018 via mobile

Extremely welcoming and clear instructions as to what they needed us to do. Very clean, lovely smells which added to the relaxing experience. A definite well worth experience and good value for money.

Date of experience: September 2018
Thank Hannah P
MartinHarrop, Director of Sales at Ruen Thai Massage & Spa, responded to this reviewResponded 21 September 2018

Thanks so much. We're pleased that you found us welcoming and your experience relaxing. We hope to see you again.

Reviewed 8 September 2018

First time for a Thai massage and was impressed and the care and attention the masseuse gave. I booked a one hour appointment and felt very refreshed the next day with a real spring in my step. The facilities are excellent and immerse you in...More

Date of experience: August 2018
1  Thank Paul S
MartinHarrop, Director of Sales at Ruen Thai Massage & Spa, responded to this reviewResponded 9 September 2018

Thanks so much. Aoi, your masseuse, is delighted with your comments. We look forward to seeing you again.

Reviewed 29 August 2018 via mobile

I attended with a friend on the 29/08 and received an outstanding 1 hour Thai massage! Staff are very professional, welcoming, friendly and very experienced! From all massages I’ve had I would highly recommend you visit Ruen. By far the best!

Date of experience: August 2018
1  Thank Kirsty R
MartinHarrop, Director of Sales at Ruen Thai Massage & Spa, responded to this reviewResponded 30 August 2018

Thanks so much, we greatly appreciate your comments and hope to see you both again.

Reviewed 29 August 2018 via mobile

I have visited Ruen Thai many times before and have never been disappointed until today.After a long tiring pregnancy i booked the 100 minutes offer for £55 and was looking forward to it with all the aches and pains Iv had but the massage was...More

Date of experience: August 2018
2  Thank fariahali
MartinHarrop, Director of Sales at Ruen Thai Massage & Spa, responded to this reviewResponded 31 August 2018

Thanks for your feedback. We're very sorry that your most recent experience with us was so disappointing. Arms are used as part of Thai massage but of course this should never, ever continue when the client requests otherwise. A staff change at the end of...More

Reviewed 12 August 2018 via mobile

Had two previous massages from other places but had never tried Thai massage- I’m now converted! Loved all the cracking and stretching & still feel so much more flexible even after 3 days. Excellent pricing- £70 for two people for an hour. Only downside was...More

Date of experience: August 2018
Thank Ali M
MartinHarrop, Public Relations Manager at Ruen Thai Massage & Spa, responded to this reviewResponded 13 August 2018

Thanks so much. We're delighted you found your Thai traditional massage to be of value. We do understand your comment about payment though our Thai staff remain more comfortable with the traditional method. We hope to see you both again soon.

Reviewed 31 July 2018 via mobile

Just experienced the hot stones 90minute couples massage. It was absolutely amazing. These petite ladies are very strong, but are also able to apply the correct sort of pressure appropriate to the individual. A definite place to visit if you are a lover of massages....More

Date of experience: July 2018
1  Thank angieswann13
MartinHarrop, Public Relations Manager at Ruen Thai Massage & Spa, responded to this reviewResponded 1 August 2018

Thanks so much. Our therapists enjoyed your visit and comments and look forward to seeing you both again soon.

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Questions & Answers
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John D
3 May 2017|
Answer
Response from MartinHarrop | Property representative |
Hi, We can't see it either. You could try resubmitting it, placing a review on our Facebook page instead, or emailing us if there's anything specific you wish us to respond to. Regards, Ruen Thai
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