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Review Highlights
Stag do

Booked a cocktail making experience st Madame koos. Never done this before so didn't know what to... read more

Reviewed 27 August 2018
Christopher G
,
Costa Adeje, Spain
via mobile
Worth a visit :)

Visited Madame Koo for a Hen Party, where we had booked with a third party to attend and we were... read more

Reviewed 31 December 2017
domeeNeek
,
London, United Kingdom
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Traveller Overview
  • Excellent64%
  • Very good21%
  • Average11%
  • Poor0%
  • Terrible4%
Travellers talk about
“hen party”(6 reviews)
“door staff”(4 reviews)
About
Suggested duration: 2-3 hours
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32 Collingwood Street, Newcastle upon Tyne NE1 1JF, England
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+44 191 261 8271
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1 - 10 of 41 reviews
Reviewed 4 weeks ago via mobile

Got To madamee koo's around 10 the door staff made us go down To florita's for some reason . Anyway no big deal as I thought... so I went in they told us we had to pay to get in . Even though this wasn't...More

Date of experience: January 2019
Thank rich h
Venue M, Manager at Madame Koo, responded to this reviewResponded 4 weeks ago

Hi Rich H, Thank you for leaving us a review about your experience with us. I believe you have already contacted us directly regarding this issue and I have responded to you via email. If you wish to discuss further, please do not hesitate to...More

Reviewed 27 August 2018 via mobile

Booked a cocktail making experience st Madame koos. Never done this before so didn't know what to expect. Lasted about an hour. There were snacks on the bar and our cocktail expert Callum split us into two teams. He demonstrated how to make various cocktails...More

Date of experience: August 2018
Thank Christopher G
VenueManager, Manager at Madame Koo, responded to this reviewResponded 28 August 2018

Hi Christopher, Thank you very much for leaving a review! I am very glad to hear that you enjoyed your Cocktail Masterclass with Callum and I will be sure to pass on your feedback to him. We hope you return to our venues in the...More

Reviewed 12 March 2018 via mobile

We’ve been to Madame koos in the past and always had a good night. This time round was a different story. My friend was attacked by another girl. There was no bouncer in site, the bar staff didn’t try to help. I asked the photographer...More

Date of experience: March 2018
4  Thank MarenJ93
Katie M, Manager at Madame Koo, responded to this reviewResponded 19 March 2018

Hi Maren, Thank you for taking the time to leave us some feedback. As a company that works hard to deliver great customer service we are always grateful to hear of our guest experiences (the good and the bad) to help us grow, and I...More

Reviewed 12 February 2018 via mobile

Only getting one star because I can’t give none! What had been an enjoyable weekend in Newcastle was short lived when we went to this venue. When we arrived downstairs we asked a security man where the bathrooms were( a frequent and straight forward question...More

Date of experience: February 2018
2  Thank gedaffy
Katie M, Manager at Madame Koo, responded to this reviewResponded 21 February 2018

Hello, I am sorry to hear that you were left disappointed with your recent visit to Madame Koo- but thank you for getting in touch to let us know. We are a company that work hard to deliver exceptional service standards, so every bit of...More

Reviewed 31 December 2017

Visited Madame Koo for a Hen Party, where we had booked with a third party to attend and we were not disappointed. We had an amazing booth in an area with other groups that had also booked booths and it was so much fun. The...More

Date of experience: October 2017
1  Thank domeeNeek
Katie M, Manager at Madame Koo, responded to this reviewResponded 31 January 2018

Hello Dominique, Thank you for taking the time to leave us some love on Trip Advisor! As a company that strives to deliver exceptional service and a great night out it is amazing to read that this time we got it right. I hope your...More

Reviewed 29 November 2017

Great music and wonderful atmosphere. We hired a booth to seat 8 and our party was a group of 7, we felt it a bit on the small side to sit comfortably. Bar service was great as was our table service.More

Date of experience: November 2017
1  Thank gayle778
Katie M, Manager at Madame Koo, responded to this reviewResponded 29 January 2018

Hello! Thank you for taking the time to leave us some love on Trip Advisor. We value every comment left by our customers to ensure we are providing the best service we can, and it seems for the most this time we got it right!...More

Reviewed 25 September 2017 via mobile

Very accommodating and well organised. This venue turned out to be a great choice. They helped out with making sure everything ran smoothly, they were happy to accommodate some entertainment. We had our own area in the early part of the evening and a couple...More

Date of experience: September 2017
Thank GenestealerUK
HouseofSmith, Manager at Madame Koo, responded to this reviewResponded 9 October 2017

Hello! Thank you for leaving us such a positive review, a little bit of love goes along way these days, and we will certainly be passing along your kind words to the staff involved in making your visit such a positive one. We work hard...More

Reviewed 23 September 2017

Visited here on a weekend away in Newcastle, the club is large so not everyone is squeezed on one tiny dance floor and they serve great cocktails for a club. I would return if ever in NewcastleMore

Date of experience: October 2016
Thank Olivia644
HouseofSmith, Manager at Madame Koo, responded to this reviewResponded 9 October 2017

Hi Olivia, Thank you for leaving us such nice feedback! A little bit of love goes a long way, and we will be passing along your kind words to the bartenders behind those tasty cocktails. As a company that works hard to deliver great customer...More

Reviewed 25 June 2017 via mobile

We had to arrive before 11 as it was part of a package, there were no drinks included and the music was so loud you couldn't hear yourself think. There were photographers circulating taking pictures all the time and they kept disturbing us by taking...More

Date of experience: June 2017
Thank Kat B
VenueManager, Guest Relations Manager at Madame Koo, responded to this reviewResponded 9 July 2017

Hi, Thank you for taking the time to review your visit to Madame Koo's. I am sorry to hear you were disappointed with your visit, your comments have been passed on to management. If you are able to take the time to email me any...More

Reviewed 10 June 2017 via mobile

Absolutely excellent time at cocktail making. Chris and John were excellent bartenders, entertaining and taught us cocktails too! Definitely recommend this for anyone looking for something different but fun for a hen party or any event.More

Date of experience: June 2017
Thank Hazel F
VenueManager, Venue Manager at Madame Koo, responded to this reviewResponded 22 June 2017

Hi, I'm so glad to hear that you had such an amazing time at your cocktail class. I will make sure that Chris and John get your positive feedback, i'm sure that it will be much appreciated. As a company it is our priority to...More

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Questions & Answers
Ask a question
Shelleyb23
5 September 2017|
AnswerShow all 2 answers
Response from Katie M | Property representative |
Typical age range is 20-50, we are frequented by a wide range of ages, stags, hens, and various other celebratory nights! A venue for everyone, and where anything goes, Katie JO
0
Votes
Mia M
15 July 2017|
Answer
Response from Katie M | Property representative |
It is free entry before 10pm, £6pp 10-11pm increasing as the night goes on! You can always jump on the guestlist making it a little cheaper by ringing the events team 01912618271 Katie Jo
0
Votes