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Bancroft Cruisers

| Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
+44 1789 269669
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Review Highlights
great banter

a very reasonable priced river trip with great banter with the guide named Romeo yes Romeo from... read more

Reviewed 27 February 2017
sbush999
,
Sheffield, United Kingdom
One of the best examples of customer service I've ever experienced!

I had arranged this riverboat cruise for my girlfriend as a late valentines gift, having booked and... read more

Reviewed 20 February 2017
Watto1989
,
Nottingham, United Kingdom
Read all 259 reviews
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The best 45 minute sightseeing cruise in Stratford upon Avon!! We offer excellent sightseeing cruises and we're the only company to have a boat with a licensed bar, wonderful cream teas and a Live commentary by our own on-board guides. Our guides share the history - and the amusing unknown history - of Stratford & Shakespeare during your cruise. We're a family business that operates 365 days a year, river conditions permitting. We can also cater for private parties - birthdays, hen parties, anniversaries, Christmas, schools & coach groups - we do just about everything! Our cruises are popular with local residents and tourists alike.
  • Excellent69%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“cream tea” (35 reviews)
“river cruise” (18 reviews)
Closes in 24 min
All hours
Hours Today: 11:00 - 23:00
Suggested Duration: < 1 hour
LOCATION
| Crown Plaza Stratford, Bridgefoot, Stratford-upon-Avon CV37 6YR, England
CONTACT
Website
+44 1789 269669

Similar Things to Do in Stratford-upon-Avon

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Reviews (259)
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11 - 20 of 259 reviews

Reviewed 27 February 2017

a very reasonable priced river trip with great banter with the guide named Romeo yes Romeo from transylvania speaks excellent english very knowledgeable of the river and a lovely bloke. a 45 minute trip down the river past most of stratfords sights you can have...More

1  Thank sbush999
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 23 March 2017

Hi there sbush999, Thank you so much for your review. Romeo is a real treasure and it's always great to hear customers singing his praise! We'll make sure we pass on your comments to the man himself. It's great to hear you had such a...More

Reviewed 20 February 2017

I had arranged this riverboat cruise for my girlfriend as a late valentines gift, having booked and confirmed all the details (I booked for the cream team with prosecco, very well priced might I add). I realised that my hotel was rather far away and...More

1  Thank Watto1989
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 23 March 2017

Hi Watto1989, What a pleasure it was to read your fabulous review! Fiona was so chuffed to hear how much you both enjoyed yourselves. We're really happy to have played such a positive part in your Valentines celebrations and that we helped to make it...More

Reviewed 18 February 2017 via mobile

Spending the day in Stratford so decided to take a ride on the river. Booked up in the tourist information office and presented ourselves at the waters edge in time to join the tour. We were welcomed on board and settled down at a table...More

1  Thank ghuvhus
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 23 March 2017

Hi there ghuvhus, Thanks so much for taking the time to leave us such a positive review. We're really glad you enjoyed your hot drinks on board and that Romeo made your cruise so pleasurable. Your comments will be passed on to the man himself....More

Reviewed 8 February 2017

A very professional and well organised company. Booked for a party of 12, 6 adults and 6 children for my husband's 65th birthday. Received a phone call from Fiona the day before explaining that river levels were high due to the amount of rain we...More

1  Thank Barb G
CaptainBancroft, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 23 March 2017

Hi BarbG51, What a lovely review. We are so glad that your husband's 65th birthday was so special and that Bancroft Cruisers played a part in that. We're so happy you were made to feel so welcome and that yourself and your husband had such...More

Reviewed 6 January 2017

It was fabulous, New Year's Eve boat trip down the river Avon. Beautiful craft, set out cafe style inside, an array of drinks offered soft drinks, warm drinks, alcoholic drinks. Festive mince pies were of course also available... Two adults, two children for under twenty...More

Thank Laura C
Fiona R, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 24 January 2017

Dear Laura C, you made us smile! ''The captain was very good, we didn't sink'' I'm so pleased to hear that! We're very happy you and family enjoyed your cruise on New Year's Eve. It's a lovely time to be out on the river -...More

Reviewed 29 December 2016

An entertaining way to see this beautiful town. Great stories and refreshments as well. A definite 'must do'.

Thank Finn D
Reviewed 28 December 2016

We recently went to scatter the ashes of a loved one (21/12/2016). The staff on the boat was amazing, so understanding and had great knowledge of our Sikh Faith in order to help guide us through the whole ceremony. The complimentary Tea and Coffee was...More

Thank 13Suraj
Fiona R, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 24 January 2017

Dear 13Suraj, It was an honour to meet you all and we're please to know that we helped you make nice memories on a difficult day. Many thanks for taking the time to send us a lovely review. Take care. Fiona

Reviewed 28 December 2016

Excellent narrow boat cruiser with heating in the winter, filter coffees and teas and nice commentary. Not luxurious but welcoming, comfortable and excellent value. Enjoy!

Thank LondonProfessional
Fiona R, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 24 January 2017

Hello LondonProfessional, We're very pleased you enjoyed your cruise with us and refreshments. It's great to have heating onboard during the winter months. And we're glad you enjoyed the our refreshments - we love the coffee! Best wishes, Fiona

Reviewed 16 December 2016

My wife Susie and her Sister Jo, wanted to scatter their parents ashes in the River and hired Fiona and her boat ... What a great surprise, at the quality of the boat and the service which was defiantly 10 out of 10. Please look...More

1  Thank Eddy A
Fiona R, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 24 January 2017

Dear Eddy A, Thank you for your very special review! And, apologies for the delay in responding. We had a seasonal break and I'm now dedicating myself to responding to our lovely reviews. It was a pleasure to meet you all and were so lucky...More

Reviewed 9 December 2016

If you only do one sight seeing trip in Stratford-upon-Avon make sure its this one. As we approached the boat the schedule of the days cruises was on display and beside the 2pm sail it was noted 'with Molly Malone' (our 13 year old Shih-Tzu)...it's...More

Thank John F
Fiona R, Guest Relations Manager at Bancroft Cruisers, responded to this reviewResponded 24 January 2017

Hi John F, Now your review made us smile! Thank you! I've passed it to our 'Liverpudlian Scally' who was tickled to hear you enjoyed his commentary. It was great to meet you both and of course, Molly Malone. Very many thanks for taking the...More

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Questions & AnswersAsk a question
IainIsm
Hello, do you have wheelchair accessible boats please?
26 May 2017|
Answer Show all 2 answers
Response from CaptainBancroft | Property representative |
Hi IainIsm, We do indeed. It's a hydraulic platform from the mooring into the cabin. When are you thinking of coming to see us? Fiona
0
Votes
PultuPupu
Hi does the boats have toilets?
28 March 2017|
Answer Show all 2 answers
Response from CaptainBancroft | Property representative |
Good morning, yes we have a toilet onboard and washing facilities. Kind wishes, Fiona
1
Vote
Pepps24
I am trying to get in touch with Bancroft cruises and have tried for the past week with emails and ringing but no joy? Can anyone help I am looking at booking an afternoon tea cruise for a hen party.
22 August 2016|
Answer
Response from CaptainBancroft | Property representative |
We have had email problems so receiving thousands of spam messages. Please call me on my mobile: 07975 513296. Many thanks and apologies.
0
Votes