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Rock Up

Closed Now: 10:00 - 20:30
Open today: 10:00 - 20:30
Review Highlights
Birthday party

We visited rock up today with a group of 5 and 7 year olds for my sons birthday party. The party... read more

Reviewed 2 weeks ago
alexmY4140EQ
via mobile
Impressive climbing walls

Came here with a friend not knowing that this even existed as had not heard of it previously. Got... read more

Reviewed 13 October 2018
Tibbyhatton
Read all 70 reviews
35
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Traveller Overview
  • Excellent54%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible10%
Travellers talk about
“leap of faith”(13 reviews)
About
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Hours Today: 10:00 - 20:30
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220 Ladywood Middleway | Broadway Plaza, Birmingham B16 8LP, England
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+44 121 271 0322
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Reviews (70)
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All reviews leap of faith safety briefing soft play area rock climbing the underground car park safety talk great fun climbing session year olds staff were friendly birthday party three hours all ages harness climbers encouragement clip
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1 - 10 of 70 reviews
Reviewed 2 weeks ago via mobile

We visited rock up today with a group of 5 and 7 year olds for my sons birthday party. The party was well organised and Issy was very helpful on our arrival and throughout the party. The climbing walls were interesting and varied and the...More

Date of experience: January 2019
Thank alexmY4140EQ
Reviewed 5 weeks ago via mobile

Myself and my daughter visited rock up in early november for her school mate’s birthday party. I came along as a mom helper. On arrival we were greated by a very unfriendly blond girl who did not seem to know that we were booked in...More

Date of experience: November 2018
3  Thank sylvie68GJ
AnneK4251, Sales and Marketing Executive at Rock Up, responded to this reviewResponded 4 weeks ago

Dear sylvie68GJ I'm very sorry to hear that you were unhappy with your visit. I would like to discuss this matter further and if you could send an email to anne.kristensen@rock-up.co.uk with your booking details I will look into this. Kind regards, Anne

Reviewed 4 December 2018 via mobile

Lot's of colorful and fun walls... Young staff. Kid's are free to choose what they go on, my daughter enjoyed how un structured the session was and she felt independent. I saw some negative comments about how it's not an adult place. I would agree,...More

Date of experience: December 2018
2  Thank bigbeka23
AnneK4251, Local Sales and Marketing Executive at Rock Up, responded to this reviewResponded 5 December 2018

Hi Bigbeka23 Thank you so much for the kind review! It's great to hear that your daughter had a great time!

Reviewed 2 November 2018 via mobile

Very nice place and fun place for the kids but just hope no young ladies turn up to climb because as I was watching over my children rock up male reps just wanted to flirt and chat with the lad climber which was disturbing and...More

Date of experience: November 2018
1  Thank d d
AnneK4251, Local Sales and Marketing Executive at Rock Up, responded to this reviewResponded 5 November 2018

Thank you for taking the time to review us on trip advisor. I'm glad your children enjoy Rock Up. I am however very concerned about the other comments in your review and would like to speak to you in more detail to find out the...More

Reviewed 22 October 2018 via mobile

Visited Rock up Saturday 20th October for my daughter Chloe’s 12th birthday and i would highly recommend, The girls loved it!! Climbing walls were safe an fun the staff were so helpful in particular Gavin who welcomed us in and looked after the girls, he...More

Date of experience: October 2018
Thank sweetlittle0ne
AnneK4251, Local Sales and Marketing Executive at Rock Up, responded to this reviewResponded 25 October 2018

Hi sweetlittle0ne Thank you so much for this excellent review! We're so pleased to hear that Chloe's birthday was such a success! You lovely feedback will be passed on to the staff and I'm sure Gavin will be very pleased to hear it! We hope...More

Reviewed 13 October 2018

Came here with a friend not knowing that this even existed as had not heard of it previously. Got free parking on the underground car park. Sat and had a coffee whilst watching the boys having fun on the climbing walls. Lots of walls for...More

Date of experience: July 2018
Thank Tibbyhatton
AnneK4251, Local Sales and Marketing Executive at Rock Up, responded to this reviewResponded 15 October 2018

Hi Tibbyhatton Thank you for the kind review! Great to hear that you had a good time! For your info we have saver sessions Monday to Thursday where it is cheaper and often quieter as well. We hope to see you again soon!

Reviewed 10 October 2018 via mobile

My little girl had a trip recently with the Beavers and she had a brilliant time. There is something for different ages and skills and she loves it. She did the leap of faith which is massive for her. The staff were friendly and ready...More

Date of experience: September 2018
Thank Loveadayout
AnneK4251, Local Sales and Marketing Executive at Rock Up, responded to this reviewResponded 11 October 2018

Hi Loveadayout Thank you for leaving such a great review. It's nice to hear that your daughter had such a good time!! Well done her for doing the Leap of Faith! We hope you will be visiting us again soon!

Reviewed 23 September 2018 via mobile

Other than the underground car park spaces being just wide enough for a fiat 126 we really enjoyed attending a kids party at Rock Up. Really enjoyed it. Great place for a kids party.

Date of experience: September 2018
Thank Docmatt
AnneK4251, Local Sales & Marketing Executive at Rock Up, responded to this reviewResponded 9 October 2018

Thank you for the kind review Docmatt. It's great to hear that you had a good time at the party here at Rock Up! We hope to see you again soon!

Reviewed 17 September 2018

Missold as an 'Adults' Rock climbing online. When arrived to a jungle of young children screaming - not adults AT ALL bar one or two who were most likely supporting kids and the rest were watching. Politely we mentioned to the manager this wasn't what...More

Date of experience: September 2018
1  Thank _jessicapee
AnneK4251, Local Sales & Marketing Executive at Rock Up, responded to this reviewResponded 9 October 2018

Hi _jessicapee We are sorry to hear that you were unhappy with the way your complaint was being dealt with. We would like to discuss this matter further and if you could send an email to centremanager.birmingham@rock-up.co.uk with your booking details we will look into...More

Reviewed 29 August 2018 via mobile

Visited for the first time today. Staff were helpful and friendly. Facilities clean. Really good clean fun and good atmosphere.

Date of experience: August 2018
Thank harvs_20705
Anne K, Local Sales and Marketing Executive at Rock Up, responded to this reviewResponded 30 August 2018

Thank you for the lovely review harvs_20705! I will pass your kind words on to our staff. We hope to see you again soon.

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Questions & Answers
Ask a question
MikieT
13 June 2018|
AnswerShow all 2 answers
Response from JinxyUK | Reviewed this property |
It defiantly has small lockers for valuables but I can’t recall seeing changing and shower facilities.
1
Vote
dianeark
26 February 2018|
Answer
Response from AnneK4251 | Property representative |
Hi Diane We do a family discount for 4 (min 2 kids) for £45. I hope this helps.
1
Vote