Staff are very welcoming from the offset of walking through the door till you go through to gift shop at the end. Some very interesting artifacts along with commentary. You get a real feel for what it was like as you go through the old custody cells.

I love history and find the history of policing particularly fascinating. This museum is well laid out, highly informative, and a must-see for anyone visiting Birmingham. As a visually impaired person, I also found the museum VERY accessible. The text on the information boards was in clear, easy-to-read font and of a decent size. Each room was well lit with careful consideration given to ease of mobility for the visually impaired.

Really enjoyed our visit to this delightful and informative museum. The staff and volunteers were very helpful, and it was interesting listening to some of their experiences. The museum is over 3 floors and disability friendly with lifts. I'm not going to give too much away, there are a lot of hands on things to do, including dressing up! Take time to read the Policing Timeline, so many interesting facts that you won't know about. I would say it's suitable for children from around 7 and above, there is a lot of reading and listening to take in, however, taking younger shouldn't stop the parents enjoying their visits. I recommend visit the website to get a full understanding of what you will experience and enjoy. 10/10 I would highly recommend a visit especially on rainy days.

Definitely worth a visit if you are in the area. It was built the central "Lock-up" for those awaiting charging and trial in the adjacent law courts. Now it forms a museum dedicated to the history of the West Midlands force and it's predecessors. Allow about 2 hours or so to get around.

Interesting first visit to the museum, the building is really impressive and entering through extremely thick, secure doors is atmospheric. Spread over three floors a lot of the cells are open containing either audio descriptions, images, exhibits, displays or interactive games. Provides a history of the West Midlands and not just Birmingham which is good, the timeline exhibit was really interesting to see how quickly (or slowly) things changed Staff and volunteers were helpful and informative without being pushy. It was very quiet when we visited - would thoroughly recommend.

We visited this museum alongside a visit to the Coffin Museum. We easily spent 90 minutes there, nipping in all of the cells and reading the information/fiddling with the exhibits. The volunteers were plentiful and offered lots of stories about the holding jail. We visited midweek when it was relatively quiet so we could chat to the staff at length, but could imagine it may be different when it's very busy. All in all, coupled with visits to other attractions in the area, this is a must-do to add to your list. Thanks to all of the friendly, helpful staff there 🙂

Went with 10yr old son. He really enjoyed finding the clues and trying to work out 'who done it' and fingerprints. After we got over the initial scared of heights/holes in floor🙈 the volunteers were great and approachable. I loved showing him around where I used to work (Lloyd house) etc!

I've attended talks (inc one by local legend Carl Chinn MBE), a ghost hunting event and a fantastic murder mystery night at the museum plus the exhibits and displays are fascinating. A visit to the museum is an absolute MUST if you have a few hours spare in Central Birmingham. It makes a great experience with kids too.

Great museum. Self guided. Lots of information - large written info boards in almost every room/cell, audio recording that you could play, interactive features like the forensic trail on bottom floor and interactive investigation at back of middle floor with holographic videos and computerized clue puzzles. Everything was accessible for kids and adults (including dress up items!) but wasn't childish. Tuck shop was small but reasonable and great for a quick snack and drink. Took our family of 4 adults 1 1/2 hours to go round and see/do everything.

We visited on Saturday 19th Aug, it's a brilliant museum, it may not be huge but there's so much history to read and see. The staff were excellent, they couldn't do enough for you. They all knew so much about the museum and it was really interesting listening to them. We Highley recommend this museum. Thank you especially to the lady we were talking to on the bottom floor at the cafe, so sorry we didn't get your name, but we could have listened to you all day.