Selfridges

Selfridges, Birmingham: Hours, Address, Selfridges Reviews: 4/5

Speciality & Gift Shops • Architectural Buildings • Flea & Street Markets
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM
Sunday
11:00 AM - 5:30 PM
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tours and Tickets
The area
Address
Neighbourhood: Ladywood
Popular mentions

4.0
796 reviews
Excellent
367
Very good
263
Average
97
Poor
35
Terrible
34

Aisha I
United Kingdom7 contributions
Fun
Aug 2020
I love going with my my to the bullring, it is so much fun and there are so many fascinating sites, I go there at least once a month, I absolutely love primark
Written 30 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi there, Thanks for your review, we love seeing feedback like this. We're glad to hear you've been enjoying your visits to our store. Here's to more great trips! Thanks, Cian
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Food Boy
19 contributions
Good experience
Oct 2020 • Couples
Fantastic shopping Experience at the weekend - very clean and covid compliant. The staff were very helpful and friendly especially the Sandro Paris team.

Knocked off one star off as we tried to get a coffee in the in-house Pret but it was a disaster, told not to sit in a seat, staff not knowing if we could sit down or not and when we finally got to the front of the queue we were asked if we had booked a table ! - we just wanted to sit down and have a coffee after our shopping ! - we walked out.

Pity the staff in Pret are not as well trained as the retail floor
Written 25 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi there, Thanks for your review. We're so glad to hear that you have had a good experience in our store. We'll be sure to pass the feedback over to our team. Here's to more great days in store! Thanks, Cian
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Harry
Birmingham, UK1 contribution
Great 😊
Sep 2020 • Family
Fantastic shopping day at Gucci finished by a lunch in Fumo looked well after Pasquale the manager. Couldn’t find the restaurant reviews page !
Thank you !
Written 20 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Harry, Thank you for your review. We're delighted to hear you enjoyed your visit to our Birmingham store. We hope you loved your lunch in Fumo, and hope to see you again soon! Thanks, Kieran
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sarahlou
26 contributions
Excellent staff
Oct 2020 • Couples
Marchella Is an employee who served us YSL his and hers fragrances on Saturday 16th October.

We just wanted to say she was excellent sales person for your store very informative of the product, happy and very welcoming in these tough times

Lovely to see staff still smiling and giving people a good experience when shopping

Thank you so much to this employee And please pass this on to the staff member as this lets them know they are doing a good job 👍
Written 17 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi SarahLuke, Thank you for taking the time to leave a review. We are incredibly pleased to hear you enjoyed your experience at our Birmingham store. Marchella will be delighted to hear this - we'll make sure this get's passed on! Thank you, Daniel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Danielle Hiley
Bracknell, UK8 contributions
Pret
Aug 2020 • Family
I loved it , we had a lovely man named Jermaine serve us , his customer service was great and he was very bubbly and new how to make a customer smile , loved the politeness and the place was very welcoming , definitely would come again but leaving Birmingham tomorrow, would recommend ❤️ shame about there being no cream tho 😂❤️
Written 11 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi there, We're so glad to hear that you had a good experience while visiting our store. We'll be sure to pass your feedback over and make sure Jermaine gets the recognition he deserves. Thanks again, Cian
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

OLLY
Hereford, UK4 contributions
Perfect shopping experience
Aug 2020 • Solo
I very much recommend visiting Selfridges Birmingham if you are in the area. It has a large selection of menswear, womenswear, jewellery and watches and a foodhall. The store itself is very spacious, it consists of four floors. I have only shopped menswear / accessories, but from my experience there is a very large selection of designer, high end and streetwear brands. Anything from Gucci to Dior, or Bape to Off White. The offspring in store also gives a selection of trainers from Nike to Jordan, etc. There is also a section for shoes that aren’t trainers too. There are very impressive displays and the staff are always nearby if you have and questions, but never in your face. The staff team are all very professional and friendly from till assistants to security guards. There are also hand sanitiser stations available and it is perfectly wheelchair accessible with lifts. Overall I highly recommend Selfridges Birmingham, it is worth visiting and there is definitely something for everyone there.
Written 8 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi there, Thank you for your review. We're delighted to hear that you enjoyed your recent visit to our Birmingham store. We hope you found something you loved and we hope to see you again soon! Thanks, Kieran
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jordan C
1 contribution
Police State
Jul 2020 • Couples
Security think they're the police. Walk the wrong way and they follow and speak to you like you're a criminal.

May aswell be a police state.
Written 8 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi jordancQ9799CU, We're sorry that you experienced this whilst visiting our Birmingham store. If you wish to discuss this further please email us at customerservices@selfridges.com quoting 'SOCIAL' in the subject. Thanks, Daniel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

nathanc
4 contributions
A large mall for your needs
Feb 2020
Good mall for everyone. I have been shopping there since I remember haha and I have always enjoyed it. Whether I need something or just for some window shopping
Written 13 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi there, We love seeing comments like this – thank you for sharing. Here's to more great days in store! Thanks, Daniel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

davidandmel
Birmingham, UK1,259 contributions
A great wander
Feb 2020
You do not have to shop here to appreciate the buzz of Selfridges. There is always something to look at, and the food hall is great
Written 23 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi there, Thanks for your review. We're delighted to hear that you enjoyed your time in our Birmingham store and in particular our food hall. We hope to see you again very soon! Thanks, Kieran
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

brian j
Birmingham, UK381 contributions
sickly cakes
Feb 2020
popped in for 2 take away cakes and they were lovely but very sickly. as they were very sugary but the best quality. the lady who served us was also lovely. we will come back soon
Written 10 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Brian, Thanks for your review. We're glad you had a good experience within our store. We'll pass your feedback regarding the cakes over. We hope to see you again soon! Thank you, Georgia
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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