Incredible views, pleasant staff, great location…… but everything was a little bit worn. Chipped corners, walls and doors. Incredible views but the windows were filthy. Carpets were dirty and the room corners, nooks and crannies were very dusty. We booked 2 rooms and my air conditioning didn’t work so my room was like an oven. Generally tired and not what I expected from this standard of hotel. We were going to book directly though the hotel for 2 rooms. When I looked on booking.com it was half the price as direct with breakfast. Breakfast at Marco Pierre Whites wasn’t any better than a generic chain hotel/pub.

After reading some of the reviews I was really worried, BUT honestly I am fussy but could find no fault with the hotel at all our room 2429 was very clean, great shower and had everything you could need, bed was really comfortable and the air conditioning was easy to control. It was nice and quiet throughout the night so we got a good night's sleep. We ate at the restaurant on the night and had breakfast the next day and the food was really good, yes the furniture needs updating ( we have been told this is happening early next year) but you don't eat the furniture and once seated you don't see it either.

Just got back from a lovely overnight stay in the cube hotel, we went to celebrate a special occasion. We was told there was a problem with the hot water and they couldn’t apologise enough. The Girls on reception Sue and rhia where so lovely 🥰 and helpful they couldn’t do enough for us. They upgraded our room and gave us some complimentary drinks for the inconvenience. And a discount on our room. We are so glad we stayed we had the best time the views were amazing 🤩 and the breakfast was lovely 🥰 had the best time and the hot water was fixed a few hours later. Would definitely stay again.

We visited The Cube over Christmas with friends, upon arrival we were informed that one room was ready and second room wouldn’t be long. No problem until we went into our room, we had booked 2 superior rooms with views, our room overlooked the inner of the cube, we soon noticed that our tv had no signal and that our plug in the bathroom was sticking, this was sorted out by housekeeping. When I rang down about the tv I was told very abruptly that it was down to the weather, so I rang our friends and theirs were working!. So yet again I complained, only to be told we would have to move rooms as they could not fix it and that a new room would be a standard room,eventually after a long conversation we agreed to stay in our room with a discounted rate. However with regards to our friends room this was clearly a step above ours, it was more like a suite, and to add insult to injury they had 2 working tv’s!!! If you book a superior room it should have superior facilities, We had Elemis products in the rooms and these were available to purchase, although we didn’t know this as our bathroom didn’t have a card stating this, and we only knew as our friend mentioned it. The carpets are all rippled in the corridors to. Of which our friend kept on catching his walking stick on them . Overall we did sleep well. Breakfast was at Marco’s, this was a huge disappointment, the place has gone down drastically, bar staff weee kept to a minimum, the chairs and sofas are all ripped and tatty, the table cloths are all marked, and the breakfast was over cooked , the bacon couldn’t be cut, and the scrambled eggs were more of a scrambled omelette, this place used to be good, Marco seriously needs to remove his name from this place, it’s massively overpriced, and very shoddy now , we won’t be returning any time soon.

A very mixed opinion from experiencing some very good and quite poor features. Great location near the centre of the city, close to station, restaurants and Bullring shopping. Don't be fooled by the reception being located on the 5th floor, for you and me that is the ground floor! Found it impossible to reach reception by phone before arrival but they responded to a subsequent email enquiry. Our room was on the 24th floor, very well equipped with white dressing gowns, large TV, tea maker and walk in shower. With a discount offer, including full breakfast, on the 25th floor, we found the price for quality level very acceptable. However, the downside in the room, with a great view of the city, was an uncomfortable spring mattress bed and unusually hard pillows. The biggest disappointment was in the morning, when the warning label by the sink warning of very hot water turned out to be a fallacy as there was no hot water (in our room - which we reported) to shower or wash. There is a very pleasant looking bar on the 25th floor, with city views, but during our, albeit, low season visit, the bar had none of their 3 draught beers available and neither of the first two brands of gin I tried to order. Didn't stay long. Breakfast was very acceptable with a buffet section and menu for hot food offering full English to smoked salmon with scrambled eggs. Can't give it a higher rating due to the bed and hot water situation.

A great hotel and lovely staff . We had an exec room which was of a very good standard . The room was a good size and the bed and sofa bed were very comfortable . The bathroom was modern. , large and clean with the added bonus of Elemis products. The amenities in the room were very good … kettle , coffee machine , mini fridge , etc . The Marco Pierre White bar on floor 25 , was very good , very comfortable and a good range of drinks . Prices were reasonable too . The views were brilliant. Breakfast was good .. hot and very tasty .. a reasonable range of continental items . The hotel is a short walk from the city centre . Overall good value for money ,, I would definitely stay there again .

It is very easy to find, right behind the mailbox. Parking at The mailbox is a must as they only do Parking 3, 6, or 12 months at The Cube. Nice room with fabulous views over Birmingham, the room wasn't too hot, which is always a bonus & a fan was provided. The carpet was quite stained in the room, but other than that, no issues. Breakfast was excellent. There were lots of choices, and we had absolutely gorgeous almost 360 views on the top of the building whilst eating. We really enjoyed our night's stay & would definitely stay again 😊