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Resorts World Birmingham

Open Now: 10:00 - 20:00
Open today: 10:00 - 20:00
Review Highlights
Weekend Visit to Shops and Eat

Live close, never been before, parking instructions are poor, RW car park was marked as full but no... read more

Reviewed yesterday
Carl T
,
Warwickshire, United Kingdom
Spa

Brill staff, excellent facilities, fab Mayliasian afternoon tea and luxury treatments. Outdoor hot... read more

Reviewed yesterday
Sharon L
,
Worcestershire, United Kingdom
Read all 844 reviews
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Traveller Overview
  • Excellent27%
  • Very good34%
  • Average18%
  • Poor11%
  • Terrible10%
Travellers talk about
“outlet shops”(37 reviews)
“tgi fridays”(28 reviews)
“las iguanas”(24 reviews)
About
Home to a broad range of places to eat and drink, both family favourites and new places to discover, plus a little outlet shopping from top brands. Add in awesome family entertainment at the cinema, virtual reality and retro gaming, the stunning...more
Open Now
Hours Today: 10:00 - 20:00
See all hours
Suggested duration: More than 3 hours
Contact
Pendigo Way, Birmingham B40 1PU, England
Website
+44 121 273 1200
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Reviews (844)
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All reviews outlet shops tgi fridays las iguanas ticket validated patisserie valerie andy waters prosecco bar nike store north face genting arena imax cinema sky bar under one roof lots of shops nec bargains nandos
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1 - 10 of 842 reviews
Reviewed yesterday

Live close, never been before, parking instructions are poor, RW car park was marked as full but no direction to overflow car park. We went back to the multi storey which was showing as full but got in and loads of spaces. Outlet shops were...More

Date of experience: March 2019
Thank Carl T
Reviewed yesterday

Good time watching the Arena Cross with great food before the action started . Using the food outlets also benefits you with car parking for £2 when you spend £20 in the shops and restaurants

Date of experience: February 2019
Thank Laurence R
Reviewed yesterday

Brill staff, excellent facilities, fab Mayliasian afternoon tea and luxury treatments. Outdoor hot tube over looks the lake, great for sitting inna chatting while taking in the views.

Date of experience: April 2018
Thank Sharon L
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded yesterday

Hi Sharron, thank you so much for your wonderful review. We hope you come back and relax with us again soon!

Reviewed 2 days ago

Back in 2014, I complained about the 'Genting Arena' and later about the 'LG Arena'. These are the same location as the renamed 'ResortsWorld' Arena. The experience was much better than my previous two. However, judging by other comments of this site, the problems appear...More

Date of experience: March 2019
Thank MattDooley
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded yesterday

Thanks very much for your review Matt. We're absolutely delighted that you have visited us again and found us to have improved. We really appreciate your feedback and we hope to welcome you back soon.

Reviewed 4 days ago via mobile

The worst experience trying to get out of a car park I’ve ever had. 10:30pm at night sat in the car for nearly an hour waiting for barriers to let 5 cars out at a time. This was after queuing at 2 pay machines when...More

Date of experience: March 2019
Thank LisaStanway
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 3 days ago

Hi Lisa, thank you for your feedback and sharing your experience with us. We are disappointed to hear that you had issues whilst trying to exit our car park. We will pass your comments on to the car park manager, feedback helps us immensely to...More

Reviewed 4 days ago

A friend wanted some jeans from one of the outlet stores so off we went late on a Friday morning. There were a lot of cars in the car park (VERY expensive if you stay more than 2 hours and don't spend more than £20...More

Date of experience: March 2019
Thank clivegb
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 3 days ago

Thank you for the review and sharing your experience. We are disappointed to hear that you did not enjoy your visit with us. We welcome guest feedback and use it to continually improve the Resort experience. We have new and exciting things planned for throughout...More

Reviewed 1 week ago

Love going to Crufts and if you want to go I would say definitely go just be aware it gets incredibly busy and it is best to go first thing in the morning or later in the day. Peak times are definitely from 12pm to...More

Date of experience: March 2019
Thank AnnieAries
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 1 week ago

We are delighted to hear that you enjoyed it at Crufts. We hear that it was amazing with such a wonderful atmosphere. This review page is for Resorts World Birmingham the shopping and leisure destination across the road from the Arena. If you are ever...More

Reviewed 1 week ago via mobile

It was my son's birthday on the 7th of march we decided to take a trip to vortex and I must say from start to finish there welcoming was fantastic. would do all thay could to help all the staff was so nice and friendly...More

Date of experience: March 2019
Thank Chop246
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 1 week ago

Thank you so much for the wonderful review. We are delighted to hear that your son had a fantastic 7th birthday at Vortex Gaming. We will pass your comments on to the Vortex team and we are sure they will be absolutely thrilled with your...More

Reviewed 2 weeks ago

Attended the Asha Bhosle concert in March 2019. The parking areas were very well signposted, however there was a lot of confusion about how much the parking should come to and also exactly where to get it verified. We had a ticket from the car...More

Date of experience: March 2019
Thank witchtea2016
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 2 weeks ago

Thank you so much for the review. We are pleased to hear that you enjoyed your time with us when you visited the arena recently. We are Resorts World Birmingham, the leisure and shopping destination across the road from the Arena and aren't part of...More

Reviewed 2 weeks ago via mobile

The main purpose of this visit was really to give my son his first train trip and as it was only 1 stop from Cov it was an easy one to start him with. The missus also wanted to see some different shops so this...More

Date of experience: March 2019
Thank CovJase
RW_Birmingham, Public Relations Manager at Resorts World Birmingham, responded to this reviewResponded 2 weeks ago

Thanks very much for taking the time to leave us a review. Our guests' feedback is extremely important to us, so we'll be sure to take on board your comments about our range of retailers. Thank you again for sharing your thoughts with us, we...More

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Questions & Answers
Ask a question
Cathy5400
16 March 2019|
Answer
Response from gungs2017 | Reviewed this property |
Shopping on Thursday is open until 8pm, you’ll have to check on the website ref parking hours.
0
Votes
norathesnorer
1 February 2019|
AnswerShow all 5 answers
Response from RW_Birmingham | Property representative |
Hi there, yes it includes bars and restaurants and you can get your parking ticket validated in the restaurants or at our Guest Services :)
2
Votes
JBNuneaton
23 January 2019|
Answer
Response from RW_Birmingham | Property representative |
Hi, parking for two hours is £2, and then following this the flat rate for up to 12 hours is £15. However, if you or the group you are with have spent £20 or more at Resorts World, your parking can be validated down to £2... More
1
Vote