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Planet Ice Coventry

Certificate of Excellence
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Address: Croft Road, Coventry CV1 3AZ, England
Phone Number:
+44 24 7663 0693
Today
10:00 - 22:00
Open now
See all hours
Hours:
Sun 10:00 - 16:00
Mon 08:00 - 21:45
Tue 13:00 - 15:00
Wed 08:00 - 22:00
Thu 13:00 - 16:00
Fri 13:00 - 22:30
Sat 10:00 - 22:00

TripAdvisor Reviewer Highlights

Read all 66 reviews
Visitor rating
  • 24
    Excellent
  • 25
    Very good
  • 10
    Average
  • 5
    Poor
  • 2
    Terrible
Fun place

Fun place to visit and as this is quite near to me I do go with my son often. Staff are welcoming. Good place to visit

4 of 5 bubblesReviewed 3 days ago
561hayley
,
Coventry, United Kingdom
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66 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Coventry, United Kingdom
Level Contributor
5 reviews
4 of 5 bubbles Reviewed 3 days ago NEW

Fun place to visit and as this is quite near to me I do go with my son often. Staff are welcoming. Good place to visit

Helpful?
Thank 561hayley
Level Contributor
36 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Poor from the very first minute you get in. Rude people, rude comments and dirty seats. Waited an age for someone to go and get tea bags whilst in the cafe. I think he must of gone to the local shop with how long he was.

Helpful?
Thank AndyDevils
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi Andy, I'm very saddened to read your comments regarding the venue here in Coventry. I'd appreciate it very much if you could clarify things further with me (is 'rude people'/'rude comments' staff-related for example?) so I can look into the issues you experienced and take the required action. If you could email me at chris.carpenter@planet-ice.co.uk to expand on your... More 

Level Contributor
8 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Staff were really welcoming and friendly. My 7yo and 5yo had never been skating before and the staff were helpful and gave them a few skating tips to keep them on their feet. We're on the ice at 10am when they opened because all the paying and skate hire was done before they officially opened. Great day.

Helpful?
Thank Goonersoph
Planet_Ice, Manager at Planet Ice Coventry, responded to this review

Hi, Thanks for taking the time to leave us such a great review! I'm really glad to hear you had such a good time ice skating with us. Our Stewards really do take pride in their roles and get a great deal of satisfaction from helping youngsters take their first steps on the ice. I look forward to welcoming you... More 

Rugby, United Kingdom
Level Contributor
31 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 9 December 2016 via mobile

Hot chocolates are good Crosbys the bar is ok & has a Papa Johns Pizza Food here is really bad Only go to watch ice hockey & avoid the food like the plague

Helpful?
Thank K80Katie
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi Katie, Thanks for taking the time to leave a review. I'm sorry to hear you think the food is 'really bad'. We've invested a lot of money into making our offering one to be proud of, including the additions of the Meal Hut and Papa John's pizza, with both a range and a quality of food that is better... More 

Coventry, United Kingdom
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 21 November 2016

I went to planet ice recently and had an average time; having the banging music on helped put up with the Antarctica like conditions but kids loved it.

Helpful?
Thank JamesAHamp
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi James, Thanks for taking the time to leave us a review. We're glad to hear that your kids loved it here. Sadly being an ice rink there's not much we can do about the Antarctic temperatures, but next time be sure to pick up a pair of our great Planet Ice Gloves and Socks for just £2.50 to help... More 

Cardiff, Wales
Level Contributor
159 reviews
60 attraction reviews
common_n_attraction_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

We visit this arena several times a season as opposition team supporters. Home fans are always friendly, staff are helpful and pleasant. Attached to the rink is Crosbys bar plus a Papa Johns pizza outlet. Nearby are several pubs and eating venues. Plenty of parking available either in the open air car park situated opposite the rink under the ring... More 

Helpful?
Thank gmk30
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi gmk30, thanks for taking the time to stop by and leave us such a great review! It's very pleasing to see that you enjoy your experience at the Skydome Arena and find the staff to be helpful and pleasant. I definitely echo your comments on the ice hockey and would advise anyone to give it a try. Hopefully we'll... More 

East Grinstead, United Kingdom
Level Contributor
79 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 11 October 2016

I have visited Planet Ice with Coventry University Ice Skating Society. Every time I visit, I have had a brilliant time. The staff here are happy and willing to help. They are also friendly and easy to talk to. The rink is well kept and appears to be treated/re-set regularly. Skates are available for hire at the rink for an... More 

Helpful?
Thank James A
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi James, Thanks for taking the time to leave such a great review. I'm very glad to see how much you enjoy using our venue and particularly pleased that you have such positive experiences with the staff here. We're hugely focused on making every customer have a great time with us and I'll be sure to send your feedback out... More 

Rugby, United Kingdom
Level Contributor
135 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 8 September 2016

We have been to watch Coventry Blaze at few times at Planet Ice. It is a great friendly, family night out. No swearing or aggression (off the rink) so great to take the family. Tickets are a great price and it really is a fun night out, espcially if you haven't been before my children love it. I have also... More 

Helpful?
Thank Nichola8
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi Nichola, Thanks for taking the time to leave such a positive review. In our eyes the Blaze are the best sporting night out in Coventry bar none, so we're glad to see you share that view. We pride ourselves on providing an atmosphere that's family friendly and welcoming for all fans of the sport. If you fancy giving skating... More 

Stratford-upon-Avon, United Kingdom
Level Contributor
19 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 September 2016 via mobile

As it was the last day of the summer holidays I took my 7 year old daughter to the skydome in Coventry. We were served quickly at reception, bought our tickets and paid extra for push around penguin to help my daughter skate. The area was clean, the skate hire staff were very good and the ice surface was nice... More 

Helpful?
Thank Dan R
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi Dan, Thanks for taking the time to leave such a wonderful review. I'm really glad to see that you all had such a great time here! The staff here are all really dedicated to providing the best service environment possible, so your kind words are appreciated by all. We look forward to welcoming you and your family again in... More 

Level Contributor
26 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 5 September 2016 via mobile

The plus points of this arena are cheap parking at the Moat Street car park, also very reasonably priced food and drink inside, and a decent view wherever you sit. The arena itself is a little tired but tickets are good prices too.

Helpful?
Thank TJO1966
Planet_Ice, General Manager at Planet Ice Coventry, responded to this review

Hi TJ, Thanks for taking the time to leave a review. We hope to be able to welcome you back to the Arena soon. Chris Carpenter More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?