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Epernay Leeds

12 Great George Street, Leeds LS1 3DW, England
+44 113 242 9977
Website
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Review Highlights
Unprofessional bar service.

I landed in Epernay's spontaneously last Friday and what I found was probably the most... read more

Reviewed 2 weeks ago
CameronRoberts95
,
Leeds, United Kingdom
via mobile
Disappointing

Visited on bank holiday Sunday, early on and it was really quiet. We were the only two people in... read more

Reviewed 28 August 2017
RunningBlonde_100
,
Carlisle, United Kingdom
via mobile
Read all 76 reviews
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Overview
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We stock multiple vintages, sourcing our champagne from more than 21 houses, ranging from larger established names, to small independent growers. The stylish, spacious interior is perfect for drinking through to the early hours, or simply relaxing on the beautiful terrace.
  • Excellent50%
  • Very good18%
  • Average15%
  • Poor3%
  • Terrible14%
Travellers talk about
Closed Now
All hours
Hours Today: 12:00 - 00:00
Suggested Duration: 1-2 hours
LOCATION
12 Great George Street, Leeds LS1 3DW, England
CONTACT
Website
+44 113 242 9977
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Reviews (76)
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1 - 10 of 76 reviews

Reviewed 2 weeks ago via mobile

I landed in Epernay's spontaneously last Friday and what I found was probably the most unprofessional example of bar service I've ever witnessed. I ordered two Mojito Cocktails and two Tequila shots. After making the first, the bartender went to cash my payment, only to...More

Thank CameronRoberts95
Jenna C, Public Relations Manager at Epernay Leeds, responded to this reviewResponded 2 weeks ago

Hi Cameron, Thanks so much for taking the time to leave a review of our bar and also bringing these issues to our attention. Friday night was particularly busy night for Epernay, and as you noticed, we were slightly stretched. This was due to staff...More

Reviewed 28 August 2017 via mobile

Visited on bank holiday Sunday, early on and it was really quiet. We were the only two people in the and. I was really looking forward to tasting Veuve Cliquot Rich, however they had ran out and wouldn't serve me a glass of something similar...More

Thank RunningBlonde_100
Jenna C, Public Relations Manager at Epernay Leeds, responded to this reviewResponded 30 August 2017

Hi RunningBlonde_100, Thanks so much for taking the time to write your review of our bar. We are saddened to hear that you did not enjoy your visit to us this Bank Holiday weekend, and we'd like to apologise for this. After an exceptionally busy...More

Reviewed 6 August 2017 via mobile

We visited here in a large group. The champagne cocktails were all delicious. The menu is very varied so would appeal to all tastes. Very friendly staff and our waiter was great.More

Thank Newlys10
Jenna C, Public Relations Manager at Epernay Leeds, responded to this reviewResponded 8 August 2017

Hi Newlys10, Thanks so much for your review of our bar. We are so pleased to hear you enjoyed your visit to us, we agree - the Champagne cocktails really are delicious! We look forward to welcoming you back for Cocktails again soon. If you...More

Reviewed 14 June 2017 via mobile

Great place. Staff are extremely friendly and helpful. Certainly worth a visit either lunchtime or on an evening.More

Thank 54D32
Jenna C, Public Relations Manager at Epernay Leeds, responded to this reviewResponded 26 June 2017

Hi 54D32, Thanks so much for your 5* review of our bar. It was lovely to meet you and we are so glad you had a fantastic time and we look forward to welcoming you again in the future. If you require any future reservations,...More

Reviewed 11 June 2017 via mobile

What a great place! We called here for the first time and loved it. The different types of champagne on offer was excellent, the staff were friendly and welcoming and the service was fantastic. The bar area itself was very inviting and you can sit...More

Thank Sue C
Jenna C, Public Relations Manager at Epernay Leeds, responded to this reviewResponded 16 June 2017

Hi Sue, Thanks so much for your fantastic review of Epernay Champagne Bar. We agree, our Champagne Selection is one of the best around, so we're so happy to hear you enjoyed this paired with our service! We are proud of our welcoming and relaxing...More

Reviewed 2 June 2017 via mobile

Fab!!!! John was great! 5 different types of champagne!! Lovely afternoon! Great for a hen do! Not limited, full glasses. Really recommend.More

Thank kaymccon
Jenna C, Public Relations Manager at Epernay Leeds, responded to this reviewResponded 26 June 2017

Hi Kaymccon, Thanks so much for your great review of our bar. It was an absolute pleasure to meet you ladies and we thoroughly enjoyed hosting your hen party. We are so glad you had a great time and we look forward to welcoming you...More

Reviewed 1 May 2017 via mobile

Nice bar indoors with a great choice of champagnes. Strangely at lunchtime on a bank holiday we had the place to oursleves for a while. Didn't get the name of the guy who worked there but he was very nice and helpful and obviously knew...More

Thank TravellingToothPuller
Jenna C, Public Relations Manager at Epernay Leeds, responded to this reviewResponded 4 May 2017

Dear TravellingToothPuller, We really appreciate you taking the time to write such a positive review about our bar. We are a relaxed venue that has a quiet vibe throughout the day, so we're happy to hear you enjoyed having the venue to yourselves! Our General...More

Reviewed 25 April 2017

We visited early Saturday evening. The staff (from doorman to bar) were all friendly and helpful. We enjoyed great cocktails in a relaxed space where we could actually chat to each other.More

Thank p101
Jenna C, Public Relations Manager at Epernay Leeds, responded to this reviewResponded 1 May 2017

Hi p101, Thanks so much for your review of our bar. It was brilliant to meet you and we are really pleased to hear that you had such a lovely time. Great customer service is something we pride ourselves on here at Epernay, so it's...More

Reviewed 16 April 2017

8 of us visited to celebrate a friends 50th birthday. He had booked a table and chose some champagnes in advance. The gentlemen who looked after of us was superb, so helpful and knowledgeable and made sure we all had a wonderful afternoon enjoying champagne...More

Thank CupcakeCandyQueen
Jenna C, Public Relations Manager at Epernay Leeds, responded to this reviewResponded 20 April 2017

Hi CupcakeCandyQueen, Thanks so much for your great review of our bar. It was an absolute pleasure to meet you and we thoroughly enjoyed hosting your party. We are so glad you had a fantastic time and we look forward to welcoming you again for...More

Reviewed 9 April 2017 via mobile

Been to Epernay reguraly when was old manager. Was always welcome and aliasy was amazing. Went for glass this weekend. Absolutely disappointing! Staff was lovely but Manager( or looks like him) was a simply T..t Horrible person, ignorant and miserable! Steering you what ever u...More

1  Thank Mario_Zak
Jenna C, Public Relations Manager at Epernay Leeds, responded to this reviewResponded 12 April 2017

Dear Mario, Whilst we appreciate constructive criticism on Trip Advisor from all people who leave comments, we do not appreciate scathing written attacks on any of my management team. The reason he was dismissive of you being in the venue was due to a prior...More

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