We regularly attend both plays and musicals at The New Theatre. We have always been warmly welcomed and have always found the staff to be helpful and attentive. Dependant on the type of show and our budget we have sat in all areas of the theatre (apart from the boxes) and we have never had an issue with the views. The most recent visit was last Wednesday night to see "Quiz" based on the coughing Major in Who wants to be a Millionaire which was a fantastic show. Also very fortunate to see Rory Bremner the following day in Cardiff and to have the opportunity to tell him how good the show was even though the number of seats sold were very disappointing. Looking forward to our next visit :)

The King and I- fantastic show, really good production. Thursday matinee. Show was spoilt However by people not putting their phones on silent, or by people texting during the show. several times phones rung during the show. The New Theatre is dated and grubby and in need of an overhaul. Pleasant staff. Very crowded in foyer waiting to get to seats. A good idea was that you could pre-order your interval drinks/snacks and the usher would bring them to your seats

We went to see Jack and the bean stalk, and it was an amazing experience. The theatre itself is gorgeous and so clean and well maintained. Staff are helpful and friendly and the show was fantastic, very funny and very entertaining. First time going to this theatre, and it is also a less than ten min walk away from our hotel.

Booked 2 tickets to see Luther Live. Unfortunately there was a group in front of us who were loud, drunk and chatting which was spoiling the show for the rest of us! At the interval I spoke with Fiona who is a volunteer usher, who at ease and very quickly re-located us further down away from the group in question! I spoke to her after and offered some money as a thank you for a drink or coffee, but was informed she couldn’t take a tip! So I will donate £10 to a homeless charity this week as a thank you! I’ve visited the theatre many times and have had great interactions with Fiona! A lovely profession person! Thank you x

I love coming here and the performances are always first rate. It's really easy to book and tickets are sent via email now, which is much better than of picking up at the box office or having them delivered. We went to a Saturday matinee and it was fully booked, but ordering drinks, and getting in and out was really organised so we didn't have to wait for long. Brilliant experience, as always

Went to see Madama Butterfly . Theatre doesn’t look much outside but inside it’s beautiful, seating is very comfortable with good view of stage (row G stalls). Production of the opera was fabulous, singing and orchestra wonderful and audience respectful in the main . I would like to mention Fiona in particular, she was checking tickets outside when we arrived, my 90 year old MIL is unsteady on her feet but Fiona took her and found her a seat straight away, she looked after her while my daughter parked . Unfortunately the lifts were not working and the stairs were out of the question hence being put in brilliant seats by Fiona . We are so grateful to her because it completed a lovely experience, thank you so much Fiona.

The venue is lovely and historic and I have been coming to the theatre for decades and always enjoyed the performances. I have however noticed a change in audience behaviour with alcohol being allowed into the theatre rather than being kept in the bar area. The constant drinking throughout the show has made the audience loud and raucous. The staff do a good job at making sure no one is filming etc but them constantly moving around the theatre and going in and out of doors is extremely distracting to the performance. The drinks prices are extortionate too. I couldn’t believe that a pint cost £7.80.

What an amazing venue and amazing staff. Felt truly cared for making sure my accessibility was good. Andrew was a diamond what an employee he went beyond with his help and kindness. Great venue well done

We had booked to see Steisand Women in Love. By the time the date of the concert came around, I had suffered a bike accident and I was in a leg brace. The staff were unbelievably helpful and kind, we were given a box for the show, so that I could stretch and elevate my leg. (Original seats were in the stalls) I cannot thank them enough for the consideration shown to myself and 2 friends. It was truly appreciated. The show was awesome by the way 👏 🙌

A marvellous building from the heyday of theatres. At the time of its opening in 1906 it had the accolade of offering the largest stage in the country. It puts on a vibrant programme of annual events covering musicals, drama, concerts and comedy.