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Spa Naturel

Newport Rd | Mercure Cardiff Holland House Hotel, Cardiff CF24 0DD, Wales
+44 29 2043 5125
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Spa visit only: very mixed experience

Booked a spa day for my wife's birthday and had a very mixed experience. The sauna and steam room... read more

Reviewed 4 days ago
richjd83
via mobile
Fantastic massage, really relaxing atmosphere

I stayed at the Mercure Cardiff Holland House Hotel for a few nights in May 2017 for a conference... read more

Reviewed 16 June 2017
emmamame363
,
Koblenz, Germany
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Overview
  • Excellent60%
  • Very good20%
  • Average20%
  • Poor0%
  • Terrible0%
4 days ago
“Spa visit only: very mixed experience”
15 Jun 2017
“Fantastic massage, really relaxing atmosphere”
LOCATION
Newport Rd | Mercure Cardiff Holland House Hotel, Cardiff CF24 0DD, Wales
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Website
+44 29 2043 5125
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Reviewed 4 days ago via mobile

Booked a spa day for my wife's birthday and had a very mixed experience. The sauna and steam room are downstairs with the pool and jacuzzi and the whole of this area is open to the general public, not just people attending the spa. Therefore...More

Thank richjd83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2017

I stayed at the Mercure Cardiff Holland House Hotel for a few nights in May 2017 for a conference, and while I was there I made good use of the pool, jacuzzi and sauna, but the highlight was a massage - lovely relaxing atmosphere in...More

Thank emmamame363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wael E, Leisure & Spa Manager at Spa Naturel, responded to this reviewResponded 23 June 2017

Thank you so much for your kind comments. We were thrilled to read your review and understand that your enjoyment of the facilities was enhanced by Natalie. We hope that we may have an opportunity to welcome you back again very soon. Kind regards Chris...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2017 via mobile

As a resident at the Mercure Holland House I visited Spa Naturel on the ground floor of the hotel. I booked a deep tissue massage to sort out my particularly tense shoulders followed by a facial . My therapist, Cerys, was absolutely brilliant. She was...More

Thank BrightonAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 August 2016 via mobile

An amazing day, loved every minute of it, great facilities and nice friendly staff . Lunch was light and simple,all the treatments were excellent, left there completely relaxed and chilled , what a treat, highly recommend, well done .

Thank Meryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2015

Didn't actually use the pool and Jacuzzi, but booked two treatments each for my friend and I (it was her birthday Treat) we both had a full body massage and facial, they were really good and both Gabrielle and Natalie were very professional...prior to the...More

Thank Jokar1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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