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Planet Ice

Cardiff Bay Empire Way, Cardiff CF11 0SP, Wales
+44 29 2038 2001
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Review Highlights
No supervision

Went skating with my family for the first time and we found it quite difficult as there were no... read more

Reviewed 1 May 2017
carol e
,
Cardiff, United Kingdom
via mobile
Planet Ice more interested in profits than customer satisfaction sadly.

I used to enjoy going ice skating in Cardiff, even though it is only a temporary set up. The ice... read more

Reviewed 1 February 2016
Lars_Cardiff
,
Cardiff, United Kingdom
Read all 28 reviews
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Overview
  • Excellent17%
  • Very good49%
  • Average17%
  • Poor10%
  • Terrible7%
Travellers talk about
Closed Now
All hours
Hours Today: 13:00 - 15:45
Suggested Duration: 1-2 hours
LOCATION
Cardiff Bay Empire Way, Cardiff CF11 0SP, Wales
CONTACT
Website
+44 29 2038 2001
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Reviews (28)
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1 - 10 of 28 reviews

Reviewed 1 May 2017 via mobile

Went skating with my family for the first time and we found it quite difficult as there were no hand rails to hold on to . Also there were no supervisors around to help if anyone fell . I had quite a nasty one and...More

Thank carol e
Reviewed 1 February 2016

I used to enjoy going ice skating in Cardiff, even though it is only a temporary set up. The ice hockey games are also really good fun to watch...however... On my recent visit last Sunday we genuinely wanted to leave after 10 minutes of arriving....More

4  Thank Lars_Cardiff
Reviewed 31 January 2016 via mobile

Came here today with friends and family. First off it is an absolute nightmare to park. I thought I would save myself £1.50 by pre ordering an ice card online. When we got there, I collected my ice card and the tariff was reduced to...More

2  Thank Sjabena
Reviewed 3 January 2016 via mobile

Decent sized rink, comfy skates, good price! You can skate for hours for one price. Not too busy - even on a Saturday and free parking! Will return!More

1  Thank CSP83
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 15 January 2016

Hi CSP83. Thank you for taking the time to leave a review on your visit to Planet Ice, Cardiff. I will be passing your feedback onto our staff. We look forward to seeing you again, make sure to check our website out where you will...More

Reviewed 27 December 2015

Have visited a few times to watch the Cardiff Devils play and have been struck by the great atmosphere there. As some have said, it is a temporary structure but the new ice rink is due to open shortly What is nice is that the...More

Thank Wayne C
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 15 January 2016

Hi Wayne C. Thank you for taking the time to leave a review on your visit to Planet Ice, Cardiff. It's great to know you enjoyed the watching the Cardiff Devils!. I will be passing your comments onto our staff, and thank you for your...More

Reviewed 6 November 2015 via mobile

Good large ice scating ring not my cup off tea and found the skates very un comfy and hurt after 30 mins, but i am useless Nice day out for fellow keen scaters thoMore

Thank Matthew s
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 19 November 2015

Thank you for taking the time to give us your feedback on your visit to Planet Ice Cardiff. We replace at least 20% of our skate hire stock every year. All of our hire skates are routinely checked and repairs are made when faults occur....More

Reviewed 30 October 2015 via mobile

I love ice skating, and the ice itself is okay, apart from when its overused and melted and and nothing is being done about it, so I would reccommend getting there early. Quite a pricey rink, with £10 something per person including skate hire you...More

Thank sab100802
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 19 November 2015

Thank you for taking the time to give us your feedback on your visit to Planet Ice Cardiff. Across Planet Ice we replace 20% of skates on an annual basis and carry regular repairs and grinding to ensure all of our skates are maintained to...More

Reviewed 26 August 2015 via mobile

T.he Verdict: We loved it. Ice skating alone is so different. It's just that extra bit more enjoyable over other 'normal' sports. But ice skating inside the Cardiff Devils stadium is that extra bit more enjoyable again! It wasn't too crowded considering we visited during...More

Thank TheBeardedReviewer
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 28 August 2015

Hi AndrewwMorris2. Thank you for your great review on your visit to Planet Ice, Cardiff. It's great to know you enjoyed the experience. I will be passing your comments onto our staff, and thank you for your kind comments. We look forward to seeing you...More

Reviewed 23 August 2015 via mobile

We came as a family with young children and hired a penguin too. Some of the skates have seen better days but it's all a bit of fun. We had a good couple of hours out of the house laughing and having fun.More

Thank Claire G
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 28 August 2015

Hi Claire G. Thank you for taking the time to leave a review on your visit to Planet Ice, Cardiff. It's great to know you enjoyed the experience. I will be passing your comments onto our staff. We look forward to seeing you again, make...More

Reviewed 17 August 2015 via mobile

It's a temporary building that's been there for a few years and you can tell. Shabby around the edges but functional. I always enjoy skating but I wish they would have a special session for the pro skaters (not me). They race around the ice...More

Thank dnsblk
RobPGeneralManager, General Manager at Planet Ice, responded to this reviewResponded 25 September 2015

Hi dnsblk and thank you for taking the time to give us your feedback on your visit to Planet Ice Cardiff. The building is indeed a temporary structure but has exceeded its expected lifespan by quite a few years. This is because we have a...More

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