A larger TIC with a lot of pamphlets etc on things to do in the area and beyond. Also tourist tat, sorry I mean souvenirs. Staff available to ask questions of. slightly surprised that they didn't know if there was a parallel to Cadw, Historic Scotland, English Heritage. The other issue for my was all the pamphlets are divided into geographical areas which I did not know so gave up looking for materials on Carrickfergus for example.

The shuttle bus from our cruise ship very conveniently dropped us off in front of this tourist information center where we picked up some free information and bought some souvenirs. The helpful staff guided us to a needed pharmacy and to a post office. Located across the street from City Hall.

The staff in the Visit Belfast centre were so pleasant and helpful. We had a bad experience with Citysightseeing; we missed our tour bus to the Giant’s Causeway and Citysightseeing were so disinterested and unhelpful. We went into the Visit Belfast centre and the staff there were the complete opposite. They tried to book us on another tour but there were no spaces available, so instead we got bus tickets to go directly to the Giant’s Causeway for £15 return (1 adult 1 child), and the lady even took us out to the bus to ensure we didn’t miss it. The next morning ( the day we were leaving) we went back to use their luggage storage facility until it was time to depart for the airport. This was well worth doing, as the bus stop for the airport bus was just along the street.