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Ballycastle Visitor Information Centre

14 Bayview Road | Portnagree House Harbour and Marina Visitor Centre, Ballycastle BT54 6BT, Northern Ireland
+44 28 2076 2024
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Review Highlights
Very good

As far as visitor centers go this is a pretty good place for information. Heaps of relevant... read more

Reviewed 19 April 2018
Peter O
,
Albury, Australia
Recommend a Visit

Great staff and very helpful. Everything you need to know is here and more. Take time and chat to... read more

Reviewed 5 March 2018
Joanne E
,
Belfast, United Kingdom
Read all 10 reviews
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Our Visitor Information Centre services include: A range of free tourism literature covering the Causeway Coast and Glens and Northern Ireland, maps, visitor attractions, events, accommodation and transport timetables. We also offer a booking service for accommodation and why not avail of our booking service for the Giant’s Causeway at a discounted rate. We now also offer boat trips and Ballycastle and Bushmills Food Walking Tours. Free WiFi is available for visitors to plan ahead or just keep in touch with family and friends. A selection of gifts, postcards, souvenirs and local crafts. Free and convenient car parking. After hours answering service. Wheelchair accessible toilets and access for disabled users.
  • Excellent60%
  • Very good40%
  • Average0%
  • Poor0%
  • Terrible0%
19 Apr 2018
“Very good”
5 Mar 2018
“Recommend a Visit”
Suggested Duration: 1-2 hours
LOCATION
14 Bayview Road | Portnagree House Harbour and Marina Visitor Centre, Ballycastle BT54 6BT, Northern Ireland
CONTACT
Website
+44 28 2076 2024
Write a ReviewReviews (10)
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1 - 10 of 10 reviews

Reviewed 19 April 2018

As far as visitor centers go this is a pretty good place for information. Heaps of relevant brochures and staff with lots of tips and hints. There is even a small array of souvenirs for sale. We also booked online our tickets for the following...More

Thank Peter O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolineCareyVICs, Manager at Ballycastle Visitor Information Centre, responded to this reviewResponded 23 April 2018

Thank-you for taking the time to write a review of Ballycastle Visitor Information Centre. I am glad to hear you found the service useful and will pass along your kind comments to staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018

Great staff and very helpful. Everything you need to know is here and more. Take time and chat to the staff and they will always have a bit of extra information for you or a tale or two about a local spot or a recommendation...More

Thank Joanne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolineCareyVICs, Manager at Ballycastle Visitor Information Centre, responded to this reviewResponded 6 March 2018

Thank-you for taking the time to review Ballycastle Visitor Information Centre Joanne and for encouraging others to use our service. I will be sure to highlight your positive feedback to the staff in Ballycastle.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2018

I don't normally spend much time in the TIs, but I was taking some pictures when my wife popped. Harriet was great at giving us tips on dining and parking in the town. She even offered to provide change for parking. Good advice on driving...More

Thank sethavery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolineCareyVICs, Manager at Ballycastle Visitor Information Centre, responded to this reviewResponded 20 February 2018

Thank-you for taking the time to review Ballycastle Visitor Information Centre, I am pleased but not surprised to hear Harriet was able to make your trip to the area more enjoyable. I will be sure to pass along your kind comments to her. If we...More

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Reviewed 24 November 2017

Very informative lady who was happy to help. Lots of literature relating to the surrounding area. Lots of info on game of thronesMore

Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolineCareyVICs, Manager at Ballycastle Visitor Information Centre, responded to this reviewResponded 20 February 2018

Thank-you for taking the time to review Ballycastle Visitor Information Centre, I will certainly pass along your kind comments to staff. We are delighted you have listed it as a 'must visit', do not hesitate to contact us (or indeed recommend us to your friends)...More

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Reviewed 13 November 2017

Met by Siobhan who was extremely helpful. Took the trouble to find out hour interests and then recommended places to see. Really friendly, lots of useful leaflets. Nothing was too much trouble. Thanks again Siobhan.

Thank Elaine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolineCareyVICs, Manager at Ballycastle Visitor Information Centre, responded to this reviewResponded 15 November 2017

Thank-you for taking the time to do a review of Ballycastle Visitor Information Centre. I will certainly pass along your positive comments to Siobhan and the team. Glad to hear she was able to enhance your visit to the area.

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Reviewed 18 September 2017 via mobile

Really nice visitors centre with lots of information. A must visit if you are exploring the area. Although located conveniently beside the Rathlin Island terminal it would be more useful for this office to be placed more centrally below the harbour. Very helpful staff.

2  Thank timeagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolineCareyVICs, Manager at Ballycastle Visitor Information Centre, responded to this reviewResponded 15 November 2017

Thank-you for taking the time to review Ballycastle Visitor Information Centre. We are glad to see you would recommend it as a must visit if exploring the area and that you found the staff very helpful. I will certainly pass along your kind comments.

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Reviewed 28 August 2017

Visited this information centre to get a feel for the area and I must say I was a tad disappointed, the staff weren't all that helpful, the location was a bit far away from the main town, it isn't a big building so there isn't...More

Thank Ultimatedaytrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolineCareyVICs, Manager at Ballycastle Visitor Information Centre, responded to this reviewResponded 1 September 2017

Thank-you for taking the time to review Ballycastle Visitor Information Centre. Unfortunately the centre was not purpose built as an Information Centre so the display space for literature is limited compared to some Centres although feedback to date has been overwhelming positive with a wide...More

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Reviewed 22 August 2017

The lovely staff in this place always go out of their way to answer queries / give directions etc. I've been in a few times and I never fail to be impressed by the friendliness and professionalism of the women working here.

2  Thank Martin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolineCareyVICs, Manager at Ballycastle Visitor Information Centre, responded to this reviewResponded 24 August 2017

Thank-you for taking the time to write a review of Ballycastle Visitor Information Centre. I am glad they were able to be of assistance and I will certainly pass along your kind comments.

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Reviewed 9 August 2017 via mobile

If you are visiting Ballycastle and need any information on the area the staff are friendly and helpful .

2  Thank Shawordy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolineCareyVICs, Manager at Ballycastle Visitor Information Centre, responded to this reviewResponded 17 August 2017

Thank-you for taking the time to review Ballycastle Visitor Information Centre. I will pass on your kind comments to staff.

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Reviewed 6 August 2017

We had been unable to get any information while in southern Ireland on the North so headed here. They were extremely helpful with both brochures and advice.

2  Thank SandyFord16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarolineCareyVICs, Manager at Ballycastle Visitor Information Centre, responded to this reviewResponded 17 August 2017

Thank-you for taking time to review Ballycastle Visitor Information Centre. As manager I am delighted to hear you had a positive experience and will pass on your comments to staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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