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Newcastle Visitor Information Centre

10-14 Central Promenade, Newcastle BT33 0AA, Northern Ireland
+44 28 4372 2222
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Review Highlights
Simply the best

This is one of the best tourist information centres I have been to,and we go to a lot. Staff very... read more

Reviewed 2 weeks ago
marian w
,
Annalong, United Kingdom
Very helpful

We were only passing through Newcastle and stopped here to ask about toilets . A lady called Noreen... read more

Reviewed 11 October 2017
Peter C
,
Chorley, United Kingdom
Read all 83 reviews
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Overview
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Newcastle Visitor Information Centre stock a wide range of traditional and contemporary crafts, including many local producers. Designer knitwear, jewellery, pottery, woodcarvings, hand painted silks and Game of Thrones merchandise. Also stock a wide range of souvenirs, books and maps.
  • Excellent62%
  • Very good26%
  • Average4%
  • Poor7%
  • Terrible1%
Travellers talk about
“helpful staff” (7 reviews)
“for sale” (4 reviews)
“tea towels” (2 reviews)
Closed Now
All hours
Hours Today: 09:30 - 17:30
LOCATION
10-14 Central Promenade, Newcastle BT33 0AA, Northern Ireland
CONTACT
+44 28 4372 2222
Write a Review
Reviews (83)
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1 - 10 of 81 reviews

Reviewed 2 weeks ago

This is one of the best tourist information centres I have been to,and we go to a lot. Staff very friendly and helpful.loads of info and the shop is brilliant with lots of reasonably priced items.

Thank marian w
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 5 days ago

Thank you for reviewing our services and delighted you enjoyed your visit.

Reviewed 11 October 2017

We were only passing through Newcastle and stopped here to ask about toilets . A lady called Noreen was very helpful with information about the area. They had a well stocked shop with locally made crafts and knitwear from Aran . I bought a '...More

Thank Peter C
SHPtourist, Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 12 October 2017

Thank you for your review. Noreen will be delighted that you named your "hippy sheep" after her.

Reviewed 25 September 2017

This is a very nice, clean, and welcoming information centre. And it is more than just a place to pick up a brochure or ask a question. There is a grand variety of souvenir material of the highest quality on display and for sale. In...More

Thank BCbikeGuy
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 4 October 2017

Thank you for your kind review and hope your gifts arrived home in one piece.

Reviewed 17 September 2017

I stopped in to ask a question. There were two personnel, and the one I talked was very brisk and detached, which surprised me because usually the Irish are very friendly. It's not because she was busy -- there was no other visitor in the...More

Thank NHjo
SHPtourist, Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 19 September 2017

Thank you for your comments. I am so sorry you had a bad experience in our Visitor Information Centre. We normally have an excellent rapport with our visitors. If there is anything we can do to assist you please do not hesitate to get in...More

Reviewed 14 September 2017

I have been into the visitor information centre many times and the staff are so patient and helpful. The shop itself is nicely laid out and is very well stocked with both publications and souvenirs.

Thank Maehb
Reviewed 2 September 2017

A great place to get lots of literature on walks and trails in the area. Plus if you undertake the St Patrick Trail this is where you get a certificate. Sadly nothing for the Lecale Way or Ulster Way which we had been doing. Lots...More

Thank carriegault
Reviewed 21 August 2017

got plenty of leaflets & ideas here for days out! some nice wee gifts but very expensive! nice to look at tho!

Thank JOANNE W
Reviewed 14 August 2017 via mobile

Quality tourist centre right in the centre of Newcastle. It offers information on everything in Newcastle- from attractions and reatuarants to walks/hikes and hotels, and everything in between! As well as that, information is available on places to visit right up as far as the...More

Thank jessmurphy99
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 15 August 2017

Thank you, on behalf of our staff, for taking the time to review our services. We are delighted you enjoyed your visit to Newcastle and look forward to welcoming you back in the near future.

Reviewed 12 August 2017

Great tourism facility ,staff with great knowledge of local & surrounding areas .right in the heart of town..

Thank bernardcameron1
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 14 August 2017

Thank you for your review and delighted you enjoyed your visit with us.

Reviewed 10 August 2017

Huge amount of local information from very well informed staff, well worth a visit if you are in the area.

Thank Andrew G
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 11 August 2017

Hi Andrew .. many thanks for your kind review and glad you enjoyed your visit to Newcastle.

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