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Viva Urban Spa

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Address: Cobalt Business Park | West Allotment, Newcastle NE27 0BY, Northern Ireland
Phone Number:
+44 871 222 4600
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Spa day

Firstly when we arrived at reception the lady was very friendly and talkative. She gave us a seat, filled out consultation cards and discussed treatments. We then ordered lunch... read more

Reviewed 19 April 2016
juanita1991
,
Alnwick, United Kingdom
via mobile
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10 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Sunderland
2 reviews
Reviewed 5 August 2016 via mobile

Excellent stay as usual. Excellent spa and excellent facilities. Special mention to Micheal on reception (5/8/16) who ran about looking for and found a lost bag of mine, he was very helpful had an excellent manner and is an asset to he hotel. Also Vicki a very pleasant friendly member of staff (also on reception ) both dressed impeccably too... More 

Helpful?
Thank Ropsyd
Alnwick, United Kingdom
1 review
Reviewed 19 April 2016 via mobile

Firstly when we arrived at reception the lady was very friendly and talkative. She gave us a seat, filled out consultation cards and discussed treatments. We then ordered lunch which we were disappointed to realise we were ordering from the bar menu and not getting a spa lunch. After being shown around we left our bags and went for lunch.... More 

Helpful?
Thank juanita1991
1 review
Reviewed 1 April 2016 via mobile

Have just visited the Viva Urban Spa Decided to treat myself but felt a bit apprehensive as I was visiting by myself. Would just like to say how fantastic all of the staff were. I was treat like the queen with staff actually showing me from room to room even taking me to the bar for my food, one of... More 

Helpful?
Thank Ebonymur
washington, england
Level Contributor
127 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 100 helpful votes
Reviewed 9 March 2016 via mobile

Got a great deal with Groupon staff were all lovely & friendly, decor great, had a choice of two treatments chose a massage & manicure had a fab therapist Gemma for both, had use of sauna, jacuzzis & pool (although aerobics on when we were in) & sun loungers in the conservatory all in on great value for money.

Helpful?
1 Thank nickyWashington
Newcastle upon Tyne, United Kingdom
2 reviews
Reviewed 23 August 2015

Spa treat for my girlfriend. Spa girls were chatty n friendly. Allowed use of the leisure facilities. WOW! the gym is fab, poolside is sooo relaxing. All staff very very friendly, pool staff, Jeff & Terry were very polite, explained rules, no phones ect, they were so polite and clearly love their job so didn't mind the rules lol ..... More 

Helpful?
Thank Daniel H
Durham, United Kingdom
Level Contributor
501 reviews
140 attraction reviews
common_n_attraction_reviews_1bd8 266 helpful votes
Reviewed 23 August 2015

Visited with a friend on a Groupon deal, unlimited access to the sauna, steam room and pool. Swift check-in helpful receptionist, pleasant attitude, completed health questionnaires (not too sure why as they were not referred to at all). Receptionist took us through to the changing rooms and explained how to access the pool and what time to be back for... More 

Helpful?
Thank SharonJT67
Newcastle, United Kingdom
Level Contributor
29 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 27 July 2015 via mobile

Rushed treatment that lasted 15 mins not 25, extremely poor afternoon tea that was not worth money, and tiles falling off walls in steam room, very dissapointed felt it was expensive as didn't have a discount voucher.

Helpful?
Thank sara13eck
Newcastle upon Tyne, United Kingdom
1 review
Reviewed 10 May 2015

Went here for a Spa day with friends, disappointed initially that to hire robes and a towel cost £5, which I assumed was a refundable deposit, but apparently not, £5 is extreme. Also had to sit out of the Jacuzzi when the filtration system kicked in meaning you were in and out like a yo yo getting cold. Not enough... More 

Helpful?
Thank Glenda J
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 15 February 2015 via mobile

I visited the urban day spa for a spa package with my boyfriend as a gift , I was impressed with the spa itself and the receptionist was lovely!Our treatments were booked in for 1pm, we arrived at 12.45 we did not get taken through till 1.20pm, myself had a great 2 hour treatment from a lovely therapist, my boyfriend... More 

Helpful?
1 Thank LouLou2500
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 10 February 2015

I visited the urban day spa for a spa package with my boyfriend as a gift , I was impressed with the spa itself and the receptionist was lovely!Our treatments were booked in for 1pm, we arrived at 12.45 we did not get taken through till 1.20pm, myself had a great 2 hour treatment from a lovely therapist, my boyfriend... More 

Helpful?
Thank LouLou2500

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?