We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aberdeen VisitScotland iCentre

23 Union Street, Aberdeen AB11 5BP, Scotland
+44 1224 269180
Website
Share
Save
Review Highlights
Helpful Staff

Went in by to find out what was happening in Aberdeen during the weekend. Staff gave us many... read more

Reviewed 2 weeks ago
jamesrP8690QM
,
Aberdeen, United Kingdom
great service

Staff willing to take time to help you with your visit to Aberdeen. willing to help you sort all... read more

Reviewed 4 weeks ago
donnalc1963
,
Aberdeen, United Kingdom
Read all 85 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent58%
  • Very good23%
  • Average7%
  • Poor7%
  • Terrible5%
Travellers talk about
LOCATION
23 Union Street, Aberdeen AB11 5BP, Scotland
CONTACT
Website
+44 1224 269180
Top Selling Tours & Activities in and around Aberdeen
from US$80.20
More Info
from US$16.70
More Info
from US$77.50
More Info
Write a ReviewReviews (85)
Traveller rating
Traveller type
Time of year
Language
All reviews
"maps and directions"
in 2 reviews
"the bus system"
in 2 reviews
"helpful staff"
in 4 reviews
"union street"
in 4 reviews
"granite city"
in 2 reviews
"maritime museum"
in 3 reviews
"souvenirs"
in 5 reviews
"leaflet"
in 6 reviews
"tours"
in 6 reviews
"postcards"
in 2 reviews
"visitors"
in 4 reviews
"keith"
in 2 reviews
"knowledge"
in 2 reviews
"shop"
in 3 reviews
Filter

1 - 10 of 66 reviews

Reviewed 2 weeks ago

Went in by to find out what was happening in Aberdeen during the weekend. Staff gave us many leaflets of what was happening

Thank jamesrP8690QM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this reviewResponded 1 week ago

Hi James Thank you for taking the time to give us a review - glad you found us helpful! Kind regards Jackie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Staff willing to take time to help you with your visit to Aberdeen. willing to help you sort all the things you want to see in a trip to the city great place to get advice on where to stay, eat, what buses to catch...More

Thank donnalc1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this reviewResponded 4 weeks ago

Hi. It is always good to hear that our staff have helped you enjoy your trip to Aberdeen. Thank you for taking the time to post a review and recommend us to others. We have lots of local information and of course for the rest...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

Found the staff informative and helpful plenty of souvenirs to buy from very cheap to expensive .. well worth calling in to find out more about Aberdeen and the surrounding areas

Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this reviewResponded 5 June 2018

Hi Paul Thanks for your review and recommendation! Kind regards Jackie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 6 April 2018

We popped in to ask about the best place to see the Dolphins, although the staff members gave us the information her first comment was that she had never seen them. Not exactly a good response to a tourist. I know I am Scottish but...More

Thank Christobelle76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this reviewResponded 11 April 2018

Thank you for your review. I have chatted to the team about your feedback and I am sorry to learn that you did not feel you had great service. All the staff are knowledgeable about where to try spotting dolphins - indeed some of them...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

Staff so friendly and available to explain the bus system and help plan our visits in and around Aberdeen! Thank you all!

Thank sylvie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this reviewResponded 4 April 2018

Hi Sylvie Thank you for your review. It is always nice to highlight to the staff comments left by visitors. I hope you had a good time during your visit. Kind regards Jackie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

Keith (and please forgive me for i forget his young accomplice's name) is an absolute delight. Absurdly local, Keith will regale you with stories that you'll not likely hear anywhere else, including that of the origin of his name (a forest-his first name!), the story...More

1  Thank ADog56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this reviewResponded 16 January 2018

Wow - that is the kind of review a Manager likes to read. Thank you for taking the time to leave us your kind comments. Keith, Scott, and indeed all of the staff (but especially Keith) do know a lot about the area and the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2017

As we live in Aberdeen we don't go in for information but always for our bus tickets when we travel through out Scotland. Keith and co always very helpful.More

Thank debbiedownie82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this reviewResponded 19 December 2017

Hi Debbie Thank you for leaving us a review. We are happy to help you book your bus tickets and help with any advice for your travels. Whilst in the iCentre, why not take the chance to look around our range of gifts and souvenirs...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

If you need information on all visitor attaractions in Scotland and you can get tickets for tours and book B&B through out area and further a fails in Scotland

Thank Nobbypm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this reviewResponded 14 December 2017

Hi. Thank you for taking the time to leave us a review and your kind comments. Kind regards Jackie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017 via mobile

Stopped in to learn about what to see/do in Aberdeen. I was lucky to talk with one of the staff members, Nadia. She was super friendly, enthusiastic and proud to share her knowledge of the city. I spent four days here and thanks to her...More

1  Thank backpacker31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this reviewResponded 27 October 2017

Wow - what a great review - thank you for taking the time to leave it and recommending us to others. I will make sure Nadia gets to see your comments too. Kind regards Jackie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2017

As it was my first visit to Aberdeen I went to the Aberdeen VisitScotland Centre on Union Street. I was given bus timetables and details of which buses to catch to areas just outside Aberdeen. The staff are obviously very proud of their granite city.More

Thank 213maureenb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie D, Manager at Aberdeen VisitScotland iCentre, responded to this reviewResponded 27 October 2017

Thank you for taking the time to leave us a review. Yes, we are proud of our city and we love helping people make the most of their visit to the area. I hope you have the opportunity to come in to see us again...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 64 hotels in Aberdeen
Residence Inn Aberdeen
102 reviews
.07 miles away
Ibis Aberdeen Centre
1,119 reviews
.08 miles away
Rox Hotel
362 reviews
.09 miles away
Aberdeen Douglas Hotel
482 reviews
.10 miles away
Nearby Restaurants
Goulash
260 reviews
.07 miles away
BrewDog Castlegate
240 reviews
.02 miles away
The Adelphi Kitchen
436 reviews
.06 miles away
Miller & Carter
155 reviews
.02 miles away
Nearby Attractions
Aberdeen Maritime Museum
1,489 reviews
.07 miles away
Serco Northlink Ferries
118 reviews
.09 miles away
Provost Skene's House
93 reviews
.06 miles away
Questions & Answers
Get quick answers from Aberdeen VisitScotland iCentre staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit