We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dundee VisitScotland iCentre

16 City Square | Dundee, Dundee DD1 3BG, Scotland
+44 1382 527527
Website
Share
Save
Review Highlights
Warm welcome from great, knowledgeable and passionate staff!

The Dundee VisitScotland iCentre is the ideal place for locals and tourists alike to receive a warm... read more

Reviewed 1 week ago
Kirsteen C
Beside the Caird Hall

Easy to find sitting to the right of the Caird hall . This is a well laid out centre with friendly... read more

Reviewed 4 weeks ago
craigluscar
,
Dunfermline, United Kingdom
Read all 32 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
Dundee Information Centre is located in the heart of the City Centre beside the Caird Hall. Dundee is the 4th largest city in Scotland and also the sunniest. It is situated beside Scotland's longest river, the River Tay, and is home to RRS Discovery - the ship built in 1901 for Captain Scott who travelled to the Antarctic. Dundee has an excellent offering of attractions including the McManus Art Gallery & Museum, Science Centre, Frigate Unicorn and Transport Museum. Dundee has many restaurants and coffee shops and an excellent selection of shops. Dundee Information Centre offers friendly and helpful advice on making the most of your stay in the city and surrounding area. We offer visitors Citylink, Calmac, Scone Palace and Pitlochry Festival Theatre tickets. We also provide accommodation bookings for the whole of Scotland and have a range of Scottish gifts and souvenirs.
  • Excellent73%
  • Very good21%
  • Average6%
  • Poor0%
  • Terrible0%
Travellers talk about
“caird hall” (3 reviews)
“box office” (2 reviews)
LOCATION
16 City Square | Dundee, Dundee DD1 3BG, Scotland
CONTACT
Website
+44 1382 527527
Top Selling Tours & Activities in and around Dundee
Write a ReviewReviews (32)
Traveller rating
Traveller type
Time of year
Language
All reviews
"caird hall"
in 3 reviews
"visit scotland"
in 2 reviews
"box office"
in 2 reviews
"city centre"
in 3 reviews
"information"
in 8 reviews
"fiona"
in 2 reviews
"visitors"
in 3 reviews
"knowledge"
in 2 reviews
"leaflet"
in 2 reviews
Filter

1 - 10 of 31 reviews

Reviewed 1 week ago

The Dundee VisitScotland iCentre is the ideal place for locals and tourists alike to receive a warm welcome from our City's outstanding ambassadors, Fiona and Ellie. The ladies exude great passion for Dundee and are so knowledgeable about all of the City highlights and attractions....More

Thank Kirsteen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie H, Manager at Dundee VisitScotland iCentre, responded to this reviewResponded 1 week ago

Dear Kirsteen, Thank you very much indeed for such a glowing review of your experience in Dundee iCentre. The team gain so much job satisfaction from helping visitors make the most of their visit to the city and enjoy going above and beyond expectations whenever...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Easy to find sitting to the right of the Caird hall . This is a well laid out centre with friendly and helpful staff . It is also the Box office for events happening in and around DundeeMore

Thank craigluscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie H, Manager at Dundee VisitScotland iCentre, responded to this reviewResponded 3 weeks ago

Dear Craig, Many thanks for your review and positive comments about your experience in Dundee iCentre. I am delighted that you found the iCentre easy to find and that you were pleased with the layout. The staff pride themselves on their customer service and I...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2018 via mobile

Very pleasant experience. The lady who attended to us was extremely friendly and very well informed. Maybe she had a soft spot for us as she informed us she was born Durban, South Africa! Well worth a visit.More

Thank K5094CSroberto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie H, Manager at Dundee VisitScotland iCentre, responded to this reviewResponded 5 weeks ago

Hello, Many thanks for your review of your experience in Dundee iCentre and for your positive comments. iCentre staff pride themselves on giving the best possible level of customer service and it is always super if there is also a connection with the customer in...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 9 June 2018

The ladies were friendly and welcoming and were able to help and inform me for our visit to the city.

Thank GeoffAlb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2017 via mobile

Had a great first visit to Dundee while touring Scotland with friends, will definetly be back! Ellie from Visit Scotland was extremely helpful and enlightened me on Dundee's past, present, and future plans. Ellies knowledge of the surrounding countryside allowed me to visit areas i...More

Thank Ashelyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie H, Manager at Dundee VisitScotland iCentre, responded to this reviewResponded 12 December 2017

Dear Ashelyn, Thank you for taking the time to write such a positive review of your visit to Dundee iCentre. I am absolutely delighted that you gained so much from chatting with Ellie and that your visit was enhanced by this local knowledge. VisitScotland prides...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2017

We have had the best luck with the VisitScotland iCentres throughout our Scotland travels, and the Dundee center was no exception. The staff (especially Fiona) are very knowledgeable and very friendly. They certainly made me feel like returning to Dundee and Scotland for another visit....More

Thank RichardandAlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie H, Manager at Dundee VisitScotland iCentre, responded to this reviewResponded 4 September 2017

Dear Richard & Alan, Many thanks for your review of Dundee iCentre. I am delighted that you found the staff knowledgeable and friendly and glad that Fiona was able to add something to your visit. The fact you want to return to Scotland, based on...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2017

The VisitScotland iCentre has dramatically improved with the city's redevelopment of the waterfront area! The staff are now very knowledgeable of Dundee and the many aspects surrounding the city while is the perfect place to stock up on leaflets about local tourists sights and restaurants....More

Thank Jfizzable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie H, Manager at Dundee VisitScotland iCentre, responded to this reviewResponded 16 July 2017

Hello, Thank you for your review of Dundee iCentre. I am pleased that you found your visit worthwhile and that you recommend it as a must-stop place for other tourists! I hope you enjoyed your visit to Dundee and that you will return again in...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2017

In Dundee, too, they like their visitors, and it shows. Very practical also that the ticket office for concerts, shows, and other events is located in the same premises.More

Thank GranZorro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie H, Manager at Dundee VisitScotland iCentre, responded to this reviewResponded 5 July 2017

Hello, Thank you very much for taking the time to write a review for Dundee iCentre. I am delighted that you were pleased to find the iCentre co-located with the Box Office and that it is evident that the iCentre staff enjoy dealing with customers....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

We visited twice to get our bearings and find out about local attractions. The lady we spoke to was very knowledgeable and helpful. Later in our visit we also found there were helpful Visit Dundee hosts dressed in red who asked if we needed help...More

Thank WickersWorld50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie H, Manager at Dundee VisitScotland iCentre, responded to this reviewResponded 22 May 2017

Hello, Thank you very much for your review of Dundee iCentre and the city itself. I am very pleased that you were able to obtain the information you were looking for and were happy with the service that you received. I hope you enjoyed your...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2017

Everything I wanted was provided by totally professional and polite staff. Cant ask for more really.More

Thank Ray J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie H, Manager at Dundee VisitScotland iCentre, responded to this reviewResponded 22 May 2017

Hello, Thank you very much for your review. I am delighted that you were happy with your visit to Dundee iCentre and that you were able to obtain all the information that you needed. VisitScotland prides itself on the customer service given and I very...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 29 hotels in Dundee
Apex City Quay Hotel & Spa
97 reviews
.08 miles away
Holiday Inn Express Dundee
727 reviews
.11 miles away
Hotel Indigo Dundee
4 reviews
.35 miles away
Malmaison Dundee
1,551 reviews
.35 miles away
Nearby Restaurants
The Flame Tree Cafe
165 reviews
.19 miles away
Tea and Cake
247 reviews
.18 miles away
Castlehill Restaurant
762 reviews
.17 miles away
Manchurian Chinese Restaurant
510 reviews
.11 miles away
Nearby Attractions
Desperate Dan Statue
132 reviews
.29 miles away
HMS Unicorn
255 reviews
.17 miles away
Minnie The Minx Statue
46 reviews
.29 miles away
St Paul's Cathedral
44 reviews
.22 miles away
Ask a question
Questions & Answers
Helenor R
8 July 2016|
Answer
Response from Katie H | Property representative |
Hi Helenor, There is no hop on hop off bus in Dundee. The Dundee VisitScotland Information Centre is situated in the centre of the city at 16 City Square. Our staff have a wealth of knowledge and I am sure they will be... More
0
Votes